Hotel berhampiran Volunteer position, Montreal

Good location, good beds and pillows. Unfortunately the 2nd elevator was broken and breakfast was so so, barely warm.

First, Hilton-branded hotels are my chain of choice and I am also a Diamond Member and have been for years. We chose the Hampton Inn Downtown Montreal due to its location; close to Old Montreal, Chinatown, the shopping district, and restaurants. At check-in the customary ”thank you for being an Honors Member” was not mentioned though not a big deal! As a Diamond Member I asked about the comp upgrade if available. I was told by the agent at the front desk that there were no upgrades available and that I was in a room with a ”couch”! Not sure what the 1 ½ person couch would do but whatever. We arrived at our room, our small room. We were on a 7-day trip to cold climates with outdoor events therefore we had a lot of baggage - nowhere to put it all in the room. From the room, I dialed ”0” and asked if we could please be assigned another room. The person on the phone said ”yes, of course, we will put you in a suite!”. (See above, front desk agent, no suites available.) We arrived to a large suite with great amenities - full kitchen and appliances, corner room, lots of room, etc. The downside, the floors were a mess - I mentioned it but never heard back. We used a damp towel and cleaned the entire room ourselves. Oh, the towel, it wasn't healthy looking after that. The runner carpets at the bed were no better. I door parking was great BUT it's where all the ********* smokers gather though there's no indoor smoking in any of the building. BTW - note that ********* is TOTALLY legal in Canada so that was not the issue - smoking inside was the issue. So, great location, nice property, attention to detail and Hilton Honors members is very lacking and a front desk agent who got caught in a little lie!

The room was spacious, comfortable and clean. With regards to the staff, they were helpful and provided what I needed. The only issue I had was that adjusting the temperature of the water in the shower was troublesome, it was either too hot or too cold.

Location is great if you want to be close to China town or old Montreal. It is about a 30 minute walk to downtown. Although parking is pricey it was worth it since the under ground garage was clean, bright convenient and safe!! Just make sure your ticket to go in and out works properly, it can get stressful since the garage is a bit on the tight side to have to back up with cars behind you when the ticket won’t let you out. I stayed in room 1409 and was large and clean, but there was a vacuum sound that would go on and off throughout the day, however we were out exploring for most of the days. Great stay and would return again!!

Speedy check-in and check-out. Great facilities. Comfortable lounging areas. Pool area is wonderful. Went a couple of times in January and February when the pool was 93 degrees. It was 91 this time and people hovered around the inlet returns where the warm water comes in. We got an upgraded room which was lovely. Really appreciated that. The bar and food was also great. Overall excellent stay.

We chose this hotel because we wanted to be in the centre of Montreal and we needed a crib or playpen for our baby and the website said they had them free. - Lack of communication: I tried to reach them via Expedia many times and they never answered me. - One of the men at reception was very rude with my husband and he didn't know if they had playpens and my husband had to find one and a mattress for our baby in their storeroom. - Poor cleanness: the bathtub was either dirty or old but it had some yellow spots where I didn't dare to sit my baby; the windows were dirty too. - The parking lot must be very small because we had to park at a different location and didn't even offer us to do it in their building. + Beds were comfy + We could use the microwave at the restaurant to heat our baby's food. + There was someone at reception who could speak Spanish and was very friendly. + It is close to the centre and lively areas.

The hotels were very good location .. can travel easily and also good restaurants nearby .

Not bad for the price Recommended Room was clean , bathroom faucets not that great

The rooms are dated but clean and the bed was comfy. The breakfast was terrible in my opinion, seems to me that they don't put any extra effort to be good or look good. This was a good option to spend a night in a proper bed since we had an 18 hrs layover. I would not recommend staying more than that.

The hotel was a decent option close to the airport so we didn't have to worry about traffic the day of our flight. There is nothing nearby but the hotel has a restaurant and a small convenience store. I would suggest this hotel if you are commuting for business and need a quiet place near the hotel.