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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.4/5
Sangat Baik
31 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.5
Kemudahan4.4
Perkhidmatan4.4
Kebersihan4.5
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Semua ulasan(31)
Ulasan positif(5)
Ulasan kurang baik(1)
Joy
【Low Floor】Premium Suite Condo
Menginap pada Mei 2024
Keluarga
1 ulasan
3.5/5
Disiarkan pada 20 Mei 2024
The location and facilities inside the room are nice, however, the customer service is not ideal. It is normally assumed that after booking a hotel online with a booking confirmation, all necessary information is already on the confirmation letter. However, travelers who stay at this property will still have to actively reach out to the hotel for check-in ID in order to do self-check-in via iPad. It would be great if the hotel could reach out to the traveler before their check-in.
What's even worse is that during the check-in process, we did a face-to-face meeting via iPad, and there was no information provided by the staff that we would need a password to enter the hotel after certain hours. After dinner outside, when we returned to the hotel, we were locked outside the hotel, and luckily, we were able to call the Japanese phone number via the public phone. It would have been a nightmare if there had been no public phone or if no one from the hotel had picked up the phone.
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ChenJasmine
Suite Kondominium Premium Tingkat Atas
Menginap pada Feb 2024
Keluarga
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Feb 2024
This hotel had a self check-in counter and the check-in was pretty smooth. Room had an amazing view of the ocean, although the weather was a bit rainy when we stayed. Overall, great experience! There was a convenience store at the first floor of the hotel too, and it's a few minutes walk from a mall with food.