Travellers Rest Motel

Contactless check-in. We were allocated an interconnecting room with a locked door between us, despite other rooms being vacant. Our neighbour, a stranger, a male, could be heard loudly coughing & gagging right from the start. After half an hour of this I called the mobile number for Christina on behalf of the motel, to complain about the noise & requesting a move to another room. There was only a voicemail message service available. We then left the motel & went out for dinner. We took our time over dinner, reluctant to return to the motel. There was no return call from Christina. On our return to the motel there was less coughing, but we needed to turn on the TV at a higher volume to drown out the noise, which we left on all night. At 6am the much louder coughing resumed, so we got up, packed up & left by 7am. There was only 1 pillow per person provided as well. We will never return nor recommend this motel.

When we arrived we had to collect our key from a key safe and went to our room, only to find someone else's belongings in it. I phoned the manager as the office was unmanned (4.30pm) who said she'd made a mistake and told us to wait 5 minutes and go back to the office to get another key. We were surprised to find ourselves in a family unit, which was freezing. As a large open plan space with bathroom, utility room and a second bedroom off it, we weren't that surprised it was so cold. However, given that the overnight low had been 4C the night before, I would have expected some heating to have been put on before our arrival. The pathetic reverse cycle air con unit hardly heated the space at all, despite turning it up to 25C then 30C to see if that would help. It was still freezing so left it on (against instructions) to go out and have dinner. When we came back it was no warmer, so we went to bed in order to get warm. The bed was uncomfortable, the pillows hard and we didn't sleep well. In the light of day, I discovered the toilet seat was dirty, the floors all filthy, the venetian blinds were caked with dust and stained. There were empty packets of tea and sugar in the basket they were stored in and the kettle still had water in it from the previous occupants. There was soap, no shampoo in the bathroom. I was so cold I almost went without a shower that morning and left as soon as we could to find warmth and breakfast elsewhere. The whole place was dated and unloved. I definitely wouldn't recommend this place, which is a shame as the setting is lovely but it needs a complete overhaul.

Nettes kleines Motel mit guter Anbindung und fairem Preis. Der Self Check-in hat super geklappt und der Bungalow mit Terrasse und vollwertiger Küche war gemütlich eingerichtet. Perfekt geeignet für 1/2 Nächte mit einem Parkplatz direkt vor der Tür.