Hotel Mesra keluarga di Munich

We had an absolutely wonderful time at Sofitel Munich. The room we were staying at 425 had a nice spacious room with many amenities. All the staff were very friendly especially Manager Mr. Umut was very accommodating and very helpful. He was always greeting us with a smile and took care of all our needs and requests. The bar was also very luxurious with many nice cocktails. We will miss Sofitel and will definitely come back next year!

Superb in all respects. A quiet and comfortable place to call your home base when visiting Munich. The facility itself is well thought out and supremely comfortable. The staff are numerous, friendly and very attentive. The room was tastefully decorated, the bed was uber comfortable...and a free well stocked refrigerator was a welcome suprise. The hotel ”rents” (at no added charge) bicycles, which are such a nice way of getting around in this bicycle friendly city. And last, but DEFINITELY not least - the breakfast (included in price of room) was the best breakfast my wife and I have ever had. I say this without any exaggeration. Thank you, Hotel Muenchen Palace!

Firstly my apologies for losing my notes with the names of the fantastic staff here, but many thanks to the amazing young lady from Kenya who checked us in! Really friendly, great sense of humour, absolutely perfect for front of house. The young lady from Italy along with the young guy who was in training, just a great laugh, all three were brilliant, you were made to feel welcome from minute one! The rooms were modern and beautifully decorated. Comfy beds, tons of wardrobe space. Great bathroom, well stocked, great walk-in shower! Breakfast was plentiful and top notch! You couldn’t fault it! Nice hotel bar where they’ll make you a great ‘Old Fashioned’ and you can sit and watch the world go by in comfort! The hotel is a two minute walk from a beautiful woodland park with a beer garden, some really nice restaurants around. Local transport stops outside or it’s a €25 euro cab ride to the main attractions. We ere really impressed with Munich, we only came here for the Springsteen concert but it’s a city we’ll return to and when we do, this hotel will be our first stop. Perfect! The staff make the place, thank you all!

I thoroughly enjoyed my stay at the hotel. The accommodations were excellent, and the breakfast offered was delightful. Overall, a great experience.

Let's start with the spa - an oasis of relaxation and rejuvenation. From the moment I stepped into the tranquil haven of the Vier Jahreszeiten Spa, I was enveloped in an atmosphere of serenity and well-being. The spa facilities are impeccable, featuring a range of treatments and therapies that cater to every guest's needs. The expert therapists displayed a deep understanding of their craft, ensuring a customized and revitalizing experience. After indulging in one of their signature massages, I felt completely refreshed and invigorated. The spa's attention to detail and commitment to providing a sanctuary of calmness was truly impressive. As for the location, Vier Jahreszeiten Kempinski is a true gem in the heart of Munich. Situated on the prestigious Maximilianstrasse, it offers an ideal home base for exploring the vibrant city. From the hotel, you can easily reach Munich's iconic attractions, designer boutiques, and renowned dining establishments. The convenience of being able to stroll through the historic city center or simply step outside to admire the beauty of Maximilianstrasse made my stay even more enjoyable. It's a testament to the hotel's commitment to offering guests the best of Munich right at their doorstep. The overall experience at Vier Jahreszeiten Kempinski was nothing short of exceptional. The luxurious accommodations, attentive staff, and attention to detail throughout the property were all factors that contributed to a memorable stay. The blend of classic elegance and modern amenities created an inviting and sophisticated atmosphere, which I found to be both comfortable and inspiring. In conclusion, Vier Jahreszeiten Kempinski Munich is a top-tier hotel that truly understands the art of hospitality. The remarkable spa and the unbeatable location in the heart of Munich set it apart as a destination that caters to travelers seeking a perfect balance of relaxation and exploration. I highly recommend this hotel to anyone looking to experience the best of Munich in a luxurious and welcoming setting.

The front reception staff were amazing. They helped to ensure that my family and I had settled in well into the hotel. They provided tips on travel around Munich and the key spots to visit in our short stay in the city. The room was very clean. Everything was working well. The housekeeping staff were always smiling, and providing help when required. We needed extrat pillows, and it was provided within minutes of our request. Excellent service standard! The location of the hotel at the doorstep (10m) from the Train statin, made it so much easier to move around the city with various transport means. Short walk to the main shopping and christmas market spots. Excellent choice. We will be back again. Cheers!

The hotel has all that you need for comfort as a tourist. You are only a block away from the Munich Hbf so walking to the hotel with luggage was no problem. Proximity to the train station was essential for me since I used Munich as base while taking several train trips. The front desk staff is helpful and made it easy for someone who speaks very poor German. The rooms are sizeable by European standards and very comfortable. Fitness center was acceptable. You are about 4-5 long city blocks away from getting to Neuhauser Street and main shopping district (about another 3 blocks to Marienplatz) so if you mind the walking then maybe not the place for you, but I had no problem with it. Several restaurants within close walking distance (albeit not fine dining) and an Aldi's next door. One one hand nice to see a very diverse area in the immediate neighborhood, but also some sketch figures, but encountered no real problems (albeit a few odd visuals that I will not share). The breakfast was very good and I generally at eenough that lunch was not even a need or a consideration. Overall, well worth it.

This hotel is located a few train stops away (Station: Harras) from the central train station, so it was not difficult to get to it. The infrastructure of the city is such that getting around is relatively easy. One just has to follow the directions on a map, whether physical or online, and you are good to go. The check-in process was smooth. I realise getting up and walking to where my room is, that the hotel is quite large, so if you are not up to walking a lot; ask for a room close to the elevator. The room is large and well maintained. I appreciate the bottle of water on top of the minibar fridge for guests. There is a breakfast place just a short walk away if having breakfast at the hotel is not something you would like. Not a minor issue, but it does say in the directory of services that laundry items sent in before 8.30am would be returned by 7pm the same day. However, mine was not and luckily, I was not departing the hotel the next day. It was attributed to a manpower shortage, says the front desk team member; and I know it to be a prevalent issue worldwide. The internet connection in the room is also very slow, especially in the evenings, in my opinion. If you decide to forgo the servicing of your room, hang a “go green” pouch on the doorknob and you will receive a surprise gift. Aside from the bakery around the corner, there are a few eateries close by. Despite the shortcomings, it was an enjoyable, fuss-free stay.

I seldom give bad reviews to the service staff because no matter in which country the service staff is hard and will face a lot of unfriendly guests. But this time in Westin made me feel very bad. Total three days of breakfast, first day because I went with my dad and I could see well with my baby. The second day dad was too tired to join us. I was the only one to babysit a one year old baby. While I was ordering tea with the waitress, she accidentally knocked over the milk and spilled it all over the table. But the first thing I did was apologize to a lady server and assisted her in cleaning it up. Of course it was not clean as new. When we went back on the third day, an older male waiter came over to chastise us before we even sat down, presumably meaning that he had soiled the dining chairs yesterday and told us to sit in the baby chairs. I stated that there was no problem and apologized again. Surprisingly he shrugged it off and left without bringing me the baby chair and without serving me tea. You can imagine how embarrassed I was. The person who came to enjoy the service was scolded. That wasn't enough. This time I was with my dad and the baby wasn't creating extra trash and I could make sure the table was clean. The way normal polite people would bring it. The man ended up coming back to chant as we were leaving and kept saying we created trash.????? You didn't have a single crumb from your meal? If you don't want to serve customers, you have the option of changing jobs. Several other lady waiters were very friendly. What was a very good impression of the hotel was ruined by this one person. We will be going to Munich often but are not going to choose this hotel again. No one wants to be stared at by a mean person while eating breakfast.

Conveniently located near the Ostbahnhof. Check in was a little weird because it's shared with the neighboring Courtyard. When I arrived around 3pm there was only one person checking people in for both hotels and a bit of a line, no priority check in for elite Bonvoy members. Even though I arrived right at check in time, I still had to wait almost 2 hours before my room was ready. The room itself was quiet and the bed was comfortable. The breakfast was by far the best breakfast I've seen at a Residence Inn, it was more on par with a Marriott full service hotel breakfast. The climate control in the room was weird, they had a very cheap thermostat which did not display the temperature in the room. My stay was during the historic snowstorm at the beginning of December and I turned the thermostat all the way to the plus symbol to take the chill of when I got to my room, but my room always seemed to be colder than the hallway. After a day or so I figured I would try moving the thermostat all the way to the negative symbol and that actually made the room warmer. It seemed the thermostat was only for operating the air conditioning.