Pengguna Tetamu
11 September 2024
We stayed at the hotel for 4 nights, and overall, it was a good experience. The hotel was clean and well-maintained, though a bit old. We didn't try the food but enjoyed their coffee. The service was fine, and the hotel felt cozy. Since we spent most of our time outside and only returned to sleep, we can't judge everything, but it was a pleasant stay.
However, there was an issue with a fire alarm at 6 AM, which turned out to be a false alarm caused by steam from a guest’s shower. This incident startled my family and disrupted our sleep. While the staff and fire team acted quickly, it seemed excessive to bring four fire trucks for a false alarm. I hope they improve the system to prevent such disruptions in the future.
Also, it would be more convenient if items like tissue boxes, slippers, and toothbrushes were available in the room, instead of having to request everything from the reception.
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