Hotel berhampiran Flohmarkt-Riem, Munich

We spent a weekend there in June 2023, Friday through Sunday. Location: right next to a shopping mall (Riem Arcaden) with supermarkets and food places among many others. Parking: shared parking with shopping mall, designated elevator to the hotel lobby. Parking fee 20 to 25 euros per night. Overall impression: clean, light, modern. Check in and check out: fast and polite. Room: average size, very clean, small bathroom. We paid 75 euros per night per room (two people) and for this rate everything was as good as or even better than expected. One issue: no door bolt / security latch! In total we give four and a half stars for the hotel. We would have given five stars if there had been a door bolt and some smiles from the front desk staff as we walked by. Restaurant: Evening service one star / breakfast service four stars. We wanted to have dinner at the restaurant. My son ordered a Schnitzel which was half the size it used to be before covid (we used to stay at this hotel 3 times a year up until 2020). He was still hungry afterwards. The Schnitzel cost 28 euros. I am coeliac and often encounter problems finding food in German restaurants. I spoke to a very friendly waiter about it who was trying to be helpful but failed miserably (not his fault). He had no idea what gluten-free meant and he wasn't fluent in German nor English. He went to the kitchen and came back with some information. Not good enough. Went back to the kitchen and came back with some more information. Still not entirely helpful. There was a side order of vegetables on the menue with a dish. I asked if I could just get a side order of plain vegetables. No, I couldn't. It was not a matter of pricing, the waiter just didn't understand what I wanted from him and kept running back to the kitchen to ask but there didn't seem anybody available to deal with my request. I decided not to eat and ordered just a small non-alcoholic wine. Got a large one instead (was only charged for a small one but they couldn't get this right either). To summarize: my son and I were the only people in the restaurant. One might wonder why. We tried to order four items in total: Schnitzel, coke, side order of veggies, non-alcoholic wine. They failed on two out of four. The restaurant really deserves zero stars from us, however, we feel one star should go to the waiter who really tried hard and remained friendly throughout! Breakfast service started out just as bad. Upon check in I had asked if they offered gluten-free options and I was told it would not be a problem. First, however, it was. The first check in lady (younger) I spoke to was in training but didn't get help from somebody experienced. She just pointed me to the two gluten-free items offered in the buffet area but couldn't not answer my questions as to whether any bread could be warmed up for me in the kitchen. She walked away with a helpless shrug. Soon, however, a more experienced lady appeared (older than the trainee, short dark hair, glas

Great location after staying in the old town the day before. We wanted to walk to the Adele concert and not worry about getting back via public transport.

Advertising promised an amazing hotel. I thought it was alright - clean and comfortable - but forgettable.

great staff, very friendly, multilingual! Very clean, I loved the breakfast, fresh fruit, tasty eggs, a lot of different bread. I loved as well the laundry room where I could clean my cloth. I warmly recommend the hotel Bento-Inn Munich. Best price, great rooms, very nice persons within the hotel staff, Recommendable for friends, families and business trips.

Perfect for one night on trip to italy, We had a double/connected family room, it was very good. Personally missed the airconditioning but that was no surprise as is was not on the list for the room. Restaurant was good for diner and breakfest, food and drinks are good. Charging electric car is no problem, space for 4 cars next to main entrance.

When we turned up at the hotel at no fault of the hotel the holiday company we used did not change the dates of our hotel (from 26-29th to 27-30th) in line with our flights. This was quickly sorted by signing a form to confirm that this was the case. Then on our last night I was in the room by myself when a man that had just checked in had let himself into the room, he soon realised and walked straight back out. Shortly after I had a receptionist named Mustafa I have been told barge into the room demanding that I pack and leave right away as I should not be there. He threatened to ring the police if I did not leave right away. He did not want to listen to a word I said when I tried to explain to him the situation that I thought could have been the mix up, I rang my boyfriend to come straight up to the room. The tone and manner of this staff member was completely unacceptable. As soon as my boyfriend arrived his manner changed completely and became very polite. My partner went down to reception to try and sort things out to which he got shown the form we filled in on arrival with it forged, the date had been crossed out and edited which I’m assuming is to try and cover up the fact they were in the wrong. Never experienced anything like this anywhere I have travelled before. Definitely did not feel safe by myself as a woman. So disappointed after such a lovely holiday this completely changed the tone and ruined it 😢

The staff was very friendly. The biergarten was lovely and open until ten. You could bring your own alcohol or get drinks from the bar. The room was small (slept 3), but served our purpose. AC was very weak.... By American standards, so we were uncomfortable trying to sleep while sweating. The beds were pretty comfy. Not a great location for going into Munich. 15 minutes walk to train station. But parking on street was available for free.

This hotel is far above a typical Hampton Inn. It is super clean and very modern. The front desk staff are terrific. The breakfast feels like home cooked food. The building was clearly constructed with sound barriers as it is super quiet. Never even heard a door slam and the place was full capacity. The location is so ideal with an Aldi directly across the street and the S-Bahn very close. We were recently stranded in Munich due to the massive snow storm that hit the area and this hotel really saved us. As homesick as we were, this place felt like a second home. I would tell anyone visiting Munich to run not walk to book this.

The booking was made from Trip.com but the reply from hotel was slow. It took more than 10 days to change name of guest that was after many emails, many calls and also many trip.com chat support. ... . Hotel response was quicker than trip.com support which was surprising. For hotel: For the location its good as its near to the 3 groceries store such as netto- and bus stop is just in front of hotel. overall hotel staffs was good but need to improve the email support. same for trip.com, as trip support was less in compare to hotel itself. They try but I think trip.com need to improve.

Easy access to the subway, staff was incredibly friendly, parking was a bit difficult to spot from the outside but was easy to access once we got the instructions (probably should indicate on the website so customers do not have to get out of their car and go inside to ask), rooms are smaller than you think but nothing to complain about. Really chill and chic hotel. Only a couple of mins to get to the city center. Prime location!