Hotel Mesra keluarga di Muntinlupa

This was my 3rd stay at the Somerset and it didn't disappoint. In terms of strengths there are a few areas that stand out. 1) Service - The staff are fantastic. Everyone is so kind and helpful. Nothing is too difficult, and I have never encountered anyone whose attitude was less than A+. I was last here 6 years ago and several staff members even remembered me. A special mention to Ross, who is one of the most impressive people I have come across working in a hotel. He is so kind and constantly goes out of his way to improve the experience of the hotel guests. In a place where the standard of service is already so high, it's incredible that he still stands out. The Somerset is so lucky to have him, and I hope that is recognised by management. Also, a special thanks to our housekeeper Ralph. He was so thorough and kept our room spotless throughout our stay. In general, the standard of housekeeping I have had at the Somerset is the best I have experienced. 2) Pool & Gym - The pool is absolutely beautiful. Great place to chill. Infinity style with a good mix of sun and shade. Heaps of sunbeds and days beds. Long enough to do laps if you want and not that busy. The gym is the best I have seen at a hotel. As someone who regularly works out it exceeded my expectations. Most hotel gyms are pretty rubbish, but this one is close to fully equipped. 3) Location - Great spot only 5 minutes' walk from shopping centers and restaurants. No need to take public transport if you stay here. Despite being so central it is pretty calm and quiet, particularly by Manilla standards. 4) Rooms - We stayed in the one bedroom. It was clean, spacious and modern with everything you need for a short-, medium-, or long-term stay. 5) Restaurant - The Onsite restaurant is really good and is actually catered by the chef who operates another very well-known restaurant nearby. We ate here 3 times and found the food both high quality and good value. A big improvement from when I last stayed here 6 years ago. The hotel doesn't have any real weaknesses but there is one opportunity I'd like to highlight that would have brought my experience to the next level. Food Allergy Labelling - I suffer from several food allergies. In western countries most restaurant menus are labelled so people know which food contains different allergens (gluten, dairy, vegan ect). The Philippines in general is terrible for this and having to check and recheck this stuff with restaurant staff is honestly the most stressful part of travelling for me. Considering how many of the hotel's guests are westerners it would be great if the restaurant could add these labels to their menu. Food allergies are very common. It would be easy for the restaurant to do and make a big difference for guests like me. Overall, I had a great stay. Thanks again Somerset Alabang and see you next time.

Pet friendly hotel. I love it! We had a super nice stay, thank you Parque for making my bird that happy with my furbaby!

Front desk staff are very friendly. I even got upgraded to the executive suite. The room service however needs to be improved a little more but nonetheless it's a pleasant experience. Will definitely come back.

I already checked in twice at B Hotel and recently we booked our stay here for our anniversary all I can say is they never disappoint to make us feel welcome ☺️ I must say, it was an absolute delight. We were greeted warmly by the guard, front desk receptionists and housekeeping attendant who were incredibly helpful and attentive throughout our entire stay. The hotel itself was clean, elegant and designed very well and makes me feel like i was staying in a top-tier establishment. My room was spacious and immaculately clean, with a comfortable bed and all the amenities I needed during my stay. I would like to thank Renz who is the room attendant that time for asking me what I need and provide all my requests. I also would like to commend the front desk receptionists madz, tin, pau, and abbi who made sure that our stay is smooth and all our requests was followed. They also offered us shuttle which is on time once we ask for pick up and drop off. Even their concierge TJ if I can remember it right, he’s very kind and on time during our service. Thank you B hotel alabang!!!! We will surely be back ☺️❤️