Hotel berhampiran SHAMUKH AL WASBAH LLC, Muscat

كل شكر إلى موظفين الفندق خدمه جيده انصح به جزيل الشكر لى محمد عاصف موظف الاستقبال على معاملة حسنة . الغرفة كانت نظيفه و مريحه خدمة الغرف سريعه و افطار كان جميل بوفيه لذيذ مقهى شيشه ممتاز و هادي و خدمه ممتازه

Overall an extremely poor experience. AC didn't work, there was extremely loud music until 3am on both nights, cockroach found in bathroom, balcony/window covered in pigeon poo so couldn't even get fresh air (pigeon poo is very dangerous and can cause a variety of diseases), using some power sockets made the lights flicker, there as no toilet paper provided, only 1 towel, wardrobe door was broken, the only bedding was a stained fluffy blanket without a top bed sheet, TV didn't work. On the second night I asked the manager to turn down the music, but they didn't bother. Given the price I wasn't expecting much, but this was generally awful, and would NOT recommend anyone stay here. I tried very hard to find good things; the bottom sheet clean, soap and shampoo provided, complimentary bottle of water each, and morning papers downstairs. We stayed at this hotel in a twin room in November 2022.

Great location, rooms are big, it was not so clean but it was manageable. Receptionist staffs and housekeeping people are all ”strongly suggested” to go for the training to become ”well mannered and extremely polite” with all the guest. One ”exceptional” from all the receptionist is the Omani guy whose name is ”Sudiqqe” he was so helpful, always smiling and very polite, accommodating and well mannered from all. The Manager namely ”Mr. Bernard” who was so helpful, very professional and well mannered, is the one who made us feel comfortable and was trying to make us happy from the last few days of our stay in the hotel. He was the one who help us also to recovered my bottle of perfume and the pack of facemask which was ”intentionally stolen” in our room from one of the housekeeping. Overall, if your are looking for a budget friendly hotel, Mutrah hotel can be recommended.

This is nothing short of an amazing hotel and definitely worth five stars. The room was very clean, spacious and had an amazing view over the pool area and ocean. The bed was very comfortable and the bathroom had everything you'd need, including a combined shower and bathtub. There was also sufficient storage space and a built-in safe that easily fitted my 15” laptop. The breakfast buffet was awesome. A huge variety of delicious food items, eggs cooked to order, fresh juices, different types of fresh bread, all sorts of hot items, cereals, and freshly grounded speciality coffees. Plus more! It was also a true treat to sit at the poolside, while enjoying this breakfast. It made for a wonderful start of the day. Unlike many other hotels, the in-house restaurants were really good too. We tried the Italian restaurant and the Duke pub/restaurant. It was really nice to sit outside, overlooking the bay and to see the sun setting. The location of the hotel makes for breathtaking views. It is on a cliff at the end of a bay, overlooking the bay and the city of Muscat. The one thing I want to point out is that there is nothing else nearby. The hotel is in a residential area and if you'd like to go to a different restaurant, you'd need to take a taxi. Not a big deal and the hotel provides about everything you'd need, but it is something to keep in mind. Last, but certainly not least, the staff at this hotel was so super friendly and helpful. They really know what hospitality means! This is also across the board. From the reception, to the house keeping, and the breakfast staff. As well as the restaurant staff. A special recognition goes to Deepika at the front desk. She clearly remembered we'd asked something about the Duke bar and the next day she gave me an update. She was also very helpful when I had to handle some documents. A great example of excellent customer service.

It's one of the best hotels I've lived in muscat , Very clean rooms and excellent isolation , And the staff were lovely and hospitality.

Can't go wrong with a brand name hotel like Hilton. Location was great, walkable distances to local shops, cafeterias and fast food chains around. Was safe to walk around the evenings. Hotel itself is quiet even though we came in December. Check in and check out was a breeze. Rooms are clean and well furnished. The self service laundry amenities are a great bonus we did not expect. Very happy with our stay.

When I came after midnight (it was already Monday 27.03.2023) there were 3 men at the reception. All kind and helpful. One kindly accompanied me to the room. I'd assume he was a trainee. There was some noise at night that woke me up at night. Not sure where it was coming from, but probably from the corridor. I'd expect 4* hotel to be kind of sound proof like other hotels of that range are. When I was checking out at 7 AM the same day, I politely left the key card at the reception and greeted the receptionist, but he didn't seem to be interested in my presence. There was a grumpy and brusque receptionist at that time (short, well-groomed man). Such people shouldn't work in hospitality! In addition, when I was leaving the reception, he sighed deeply and out loud.. Such a frustrated person.. Breakfast was below the average for 4* hotels.

كانت زيارة طيبة والمكان ممتاز جدا وروعة مناسبة للعائلة الخدمة ممتازة و موظفوا الخدمة جدا متعاونين . نظافة المكان ممتاز ومائدة الطعام مرتبة و متنوعة ولذيذة المطعم واسع ومرتب تنظيم طاولة الطعام علي حسب الرغبة ومتوفره هذه الخدمة معهم . موقع الفندق سهل الوصول

مكان ممتاز تتوفر مواقف سفلية وإفطار لذيذ ورائع غرف مريحة وخدمة مميزة وسعر ممتاز أقمت في الفندق ثلاث مرات واخر مرة حجزت بوجبة الغداء التي لم اتوقع روعتها وجودة الخدمه التي تم تقديمها لي أنصح بالاقامة فيه وهو قريب من مركز المدينة وقريب جداً من جراند مول وافنيوز