Hotel berhampiran M-Wave, Nagono

We stayed here for a couple of nights and it was a really clean and comfortable hotel and just a 7 minute walk from Nagano Station, a 7 minute walk to bus stop 23 for the Snow Monkey Park and close to a variety of restaurants and bars. It is also 15/20 minutes to Zenko-Ji which is a beautiful Buddhist temple and well worth visiting. We didn’t have breakfast included during our stay but other guests said that it was really good. Our room was really clean, spacious and comfortable with a firm mattress, a tv, toiletries and a kettle. In reception you can help yourself to teas, coffee and other toiletries for free which was helpful. The staff were really friendly and patient as we don’t speak Japanese. Our room was next to the railway line but the sound proofing was excellent and it was so quiet and we had two good nights of sleep. A comfortable and clean hotel that is conveniently located for exploring Negano.

Hotel is about a 5-10 min walk from Nagano Station. Very convenient. Check in was through a machine with help from the friendly staff. Check out was really quick. The rooms are bigger than we expected and everything we need was there. Bed was comfortable and we slept through well. Plus plus. Overall, it was a good value, good location and comfortable stay for us. Will not hesitate to return.

My husband and I were here to visit some friends who stayed in the area. The hotel is very near the station, about 3-4mins walk away. It's also a quiet estate but there are still several restaurants nearby, with convenience stores. The hotel also provides free bicycle rentals which was awesome. Free daily breakfast is included; good for saving costs and time to look for your own food. Very helpful and cheerful staff too.

JR長野駅からすぐの場所にあり雨天時は地下通路が使えるので傘いらずです。東急百貨店や駅ビルも隣接、すぐ隣に農協の売店もあり地元のリンゴや野菜を安く変えました。部屋は明るくて広く清潔感があり、駅前にもかかわらず静かで快適でした。朝食が品数が多く味付けもよく美味しくいただきました。全国旅行割の活用でお得に宿泊できましたが、次回も長野での宿泊ならここを選びたいと思います。

Staff were extremely friendly and helpful. Facilities are great, with a hot spring in the hotel coupled with nice selection of free ice cream and soy sauce noodles. Nothing but praises

The location of the hotel is excellent - very close to the Railway Station and under cover all the way. The staff were friendly and very efficient. The breakfast was very good, as were the facilities. Overall, an excellent hotel. Highly recommended.

Hotel is quite a walk from train station, but there’s many nice cafes and restaurants nearby. The room is spacious and decent. Hotel staff is very helpful, we transferred our luggages over to Osaka as we are heading for Tateyama nice walls. Received them with ease, and hotel staff is very kind to help us complete the form in Japanese language.

One of two former Sunroute hotels, one either side of Nagano station, both where we have stayed on previous visits. This has become a Sotetsu Fresa Inn, the other the Courtland. A couple of minutes walk from the station, and directly above a convenience store and with several restaurants very near the hotel, Fresa Inn is ideally located. Despite reserving months in advance, we were very disappointed to find that we had been allocated a smoking room on the 6th floor, directly above reception on the 5th floor. As two former smokers, we find the acrid stench of stale cigarette smoke extremely unpleasant. We asked for a non smoking room but none was available. The portable aircon/air freshener did not succeed in clearing the unpleasant odour. The room was reasonable in size, with good facilities and the buffet breakfast was very good, though the slowness of the two toasters was a bit annoying. Good hotel in general, but unfortunate in receiving a smoking room, at the front of the hotel, on the lowest floor, subject to noise from the street below.

Went in April 2023. The hotel is walkable to the only natural hot spring facility in town. 100 for Service. Special shoutout to the service staff! Location wise, it is centrally located within Nagano, however transportation wise would be more convenient to stay at Nagano station. The hotel is quaint and quiet with decent restaurants available within the building. Appreciate the flexibility to extend my stay for one night at Hotel Kokusai 21. Local drivers know the location of the building which is convenient for people who does not speak Japanese. Booked a room for 3, appreciated that the sofa bed was set up prior to arrival (some hotels only does this after you have reached, which increases waiting time.) Working fridge. Requested for a change in kettle and they provided one swiftly despite the language barrier. The hotel lobby is also a joy to walk into daily as they provide an exhibition of a samurai celebrating boy's day in Japan (5th May) with koi flags hanging at the back. A souvenir shop is also located within the lobby for last minute shoppers. Fun fact, this souvenir shop is not more expensive than at the train station.

We have been traveling around the world for the past two years and we have stayed in many hotels. I have never written a bad review of a hotel before. This is the reason I think you should reconsider your reservation at the Mecure hotel and spa. It’s a long review, but I believe it is helpful for future travelers. We have been traveling around Japan for the past three months and we have stayed in numerous hotels in numerous cities. We absolutely love Japan and we have no complaints for any of the other hotels that we have stayed in. However, the Mecure Hotel Resort and Spa does not come close to meeting our expectations. It is the only hotel where no staff greeted us upon arrival to help with luggage. It is the only hotel that didn’t allow us to check in one hour early. Even though we know that there was only a 5-10% occupancy rate (based on the cars in the parking lot), they would not allow us to go to our room at 2 PM. - we had to wait until 3 p.m. They even kept the keys from us and we had to wait in line again to pick them up at 3 PM. One would think that they would have the welcome lounge open for people to wait for their rooms, but it doesn’t open until 3 PM. We had to lock up our luggage in order to keep it there for the hour. It was the only hotel that made us pay for ice. I did get a cup of ice in the lounge (3 cubes), but they told us we couldn’t bring it to our room. They offered us a welcome drink, but they wanted me to access the coupon on my phone on my Accor account yet they had the written coupon right there in front of them. Made no sense! Breakfast is only served from 7 AM until 9:30 AM, with the last orders being taken at 9 AM. For those of us who don’t like to get up early in the morning, that is a detrimental aspect of this hotel. We do a lot of research before we book a room at any hotel. We chose the classic twin room with a sofa bed and the mountain view. It very specifically listed “Mountain View,” and we knew we wanted that view based on our examination of Google maps of the hotel. When we arrived at our room, we looked out to see the parking lot and then the highway, and then about 5 to 7 miles in the distance we saw some mountains (see pictures below). We went downstairs to request a room change to the side that looked at the beautiful mountains and their response was “every room has a Mountain View.” That was not acceptable for us, so we had to push until they moved our room. Interestingly, the room they moved us to had a map of the mountain range that is the view. There was no such mountain map in the other room. We just examined the hotels website, and now none of the rooms have Mountain View listed, except for the junior suite. Our guess is that too many people complained when they were put in the rooms that have a view of the mountains 5 to 7 miles away. The bathroom is very very small. The furniture is adequate at best. The carpets are incredibly dirty. There are stains everywhere in the hallways and in the rooms