Hotel berhampiran 35 Coffee, LCC Terminal, Naha, Okinawa

I have stayed at this hotel numerous times. Whenever I travel to Okinawa, I stay here, exclusively and usually for two to three months at a time. The hotel is typical of a Hilton branded hotel; very nice and exceptionally clean. The staff is very professional and accommodating. The thing that sets them apart from the others is how friendly they are. They make you feel like you are coming home after a long day of work. It doesn't matter if you are speaking with a desk clerk, a house maid or the general manager; they are all wonderful. I am going back in about 10 days for another 2.5 months and I look forward to seeing all the wonderful people at Doubletree Naha! I highly recommend this hotel for anyone coming to Southern Okinawa. Great hotel at a budget price!

I booked the hotel as the base for my solo Okinawa trip after a great stay at its Kyoto branch. Firstly, the pros: great location. 5-min walk from Asahibashi Monorail Station, 3-min walk to Tourist Visitor Centre and Naha Bus Terminal, 13-min walk to Kokusai-dori made it convenient for city sights, dining and souvenirs, bus daytrips and boat tours. Interior lobby, rooms and 13F public bath lounge seemed new and decorated in soothing natural tones, giving the hotel an island resort feel. Having said that, several major cons make me not wish to stay here again: 1) Hotel reception staff can be more welcoming. They declined me room entry at 130pm (which is typical in Japan) but they did so without offering help to store my luggage upon arrival or deliver it to my room by the time I return for check-in. They also declined my river view room request, citing the category I booked only has city view. Later, I found out on my own that only twin or triple rooms offer the river view. I was not expecting an automatic upgrade, but it would be nice if I had been offered a clear explanation on room categories or a change to river view room (even if I have to pay extra). I felt disadvantaged as a solo traveller. Also, staff are easily nervous when interacting with international guests and could not really handle simple questions in English, like whether there is a public bath, is it open to all guests, or how guests can pay for additional breakfast during their stay. I also observed them struggling to understand a request in English from two foreign guests who wished to borrow a luggage weight scale. Two senior staff members came out to help the reception staff, but all three still took a while to understand the request. 2) I was queueing behind the same foreign guests to raise urgent feedback regarding loud banging noises made by the 10F Smoking Room door directly above my room (Room 913). Meanwhile, 2 local Japanese guests arrived at the reception. I observed one male staff member ignore me and asked them to approach the counter instead. I nearly walked up to them but I held myself back. It was my first time being treated differently in all of Japan. This different treatment of guests added a seriously unpleasant feeling to my stay. 3) Not all room lights can be manually or motion-controlled. The light above the clothes rack is too bright and always on, even when the master switch is off. It was hard to fall asleep at night. The hotel should modify this room detail to ensure all guests can get a good night's rest. Will I stay here again? With the issues above and many other good hotels nearby, most likely not. The hotel decor may be warm and inviting, but the staff inability to communicate effectively with all guests and make them comfortable makes for a cold stay.

Small but wonderful room with its most amazing most amazing shower system literally from head to toe. Breakfast was great and there is free flow of soft drinks and one alcoholic drink per pax from mid afternoon till night at L1 restaurant. Parking is approximately 700 yen per night and there is a 500 yen restaurant voucher if you opt out daily cleaning.

ゆいレールを使っても、バスを使っても那覇空港から一駅の赤嶺駅が最寄り駅です。 駅から南へ徒歩5分もかからないうちにホテルに着くほどの近さです。 駅近くには24時間営業の地元スーパーマーケットであるユニオンがあり、 自分用の食べ物や地元のお菓子など取り揃えられます。 いろいろなお土産を購入するなら隣駅の那覇空港まで戻れば良いため、 至便なホテルだと感じました。 エントランスはシティホテルのような造形で上品なBGMも流れており、 フロントサービスもとても丁寧なものでした。 食べ物は客室内へ持ち込めないため（ペットボトル飲料は持込可能）、 テイクアウトした食事などはすべてフロントフロアにあるラウンジで取る必要があります。 このラウンジ内で、宿泊者向けにコーヒーと水がフリーで提供されています。 今回は利用者が少なかったのと宿泊フロアは全面カーペット敷きなのもあったのか、 キャビンタイプの客室（アコーディオンカーテン仕切り）の割には足音など ほとんど気にならないくらいに快適でした。 沖縄はどこへ行っても風光明媚な旅行地なので、部屋からの景観は不要と割り切れば、 宿泊費を抑えられる最高の選択肢だと実感できました。

the hotel does not have amenities so i put 1 star. the hotel is about 5mins walk to bus stop and aeon maxvalue (supermarket), 20mins walk to naha bus terminal (2 bus stops away), room is clean, breakfast is bread and butter. the staffs are friendly.

Location is good, close to many things you need: Ferry pier to islands, fish market, temple/ small beach within city, shopping avenue and 美榮站monorail. Rooftop swimming pool is highlight, if it’s free of charge from 7pm-11pm that be excellent. I went at 4pm and just me there was perfect. Wish more ppl swim and fewer ppl take pic at pool for bragging in social media , they kinda disturbing with fancy swim suit and drinks in hands 😝. Pic showed bubbles blow around 8pm, super romantic and calming and peaceful. Another highlight:Pajamas is a surprise, soft and fit and comfy. I stayed in double room and is a bit small for 2 persons. One is good enough though

酒店就在國際通中間的地方位置相當不錯，出門購物很方便，房間除了稍微有點小其他還挺滿意，前台小哥也很熱情，諮詢的問題總是不厭其煩的回答我們，酒店門口公交車站有很多巴士可以去各個地方。

The location is great but otherwise not as good as expected. The room has only got two tiny block chairs and a tiny table , you have to get everything you need from the front desk BY YOURSELF (e.g extra bath towel) . Their swimming pool is tiny too, good for kids though. We think there are other better choices especially if you are driving.

The rooms are large and comfortable. The location is close, easy to travel to, everything you need is nearby. If I go back again I will choose here. The only disadvantage is There is no free water given out.

They didn’t clean the toilet which have a diaper used. Apart from that, the waiter at restaurant at 13/F was rude, he refuse to let my baby car in claiming that there was insufficient space while my baby was slept while I have to hold it all the time. No baby bath tub is another horrible experience which I never had before.