Hotel berhampiran Palette Kumoji, Naha, Okinawa

I booked the hotel as the base for my solo Okinawa trip after a great stay at its Kyoto branch. Firstly, the pros: great location. 5-min walk from Asahibashi Monorail Station, 3-min walk to Tourist Visitor Centre and Naha Bus Terminal, 13-min walk to Kokusai-dori made it convenient for city sights, dining and souvenirs, bus daytrips and boat tours. Interior lobby, rooms and 13F public bath lounge seemed new and decorated in soothing natural tones, giving the hotel an island resort feel. Having said that, several major cons make me not wish to stay here again: 1) Hotel reception staff can be more welcoming. They declined me room entry at 130pm (which is typical in Japan) but they did so without offering help to store my luggage upon arrival or deliver it to my room by the time I return for check-in. They also declined my river view room request, citing the category I booked only has city view. Later, I found out on my own that only twin or triple rooms offer the river view. I was not expecting an automatic upgrade, but it would be nice if I had been offered a clear explanation on room categories or a change to river view room (even if I have to pay extra). I felt disadvantaged as a solo traveller. Also, staff are easily nervous when interacting with international guests and could not really handle simple questions in English, like whether there is a public bath, is it open to all guests, or how guests can pay for additional breakfast during their stay. I also observed them struggling to understand a request in English from two foreign guests who wished to borrow a luggage weight scale. Two senior staff members came out to help the reception staff, but all three still took a while to understand the request. 2) I was queueing behind the same foreign guests to raise urgent feedback regarding loud banging noises made by the 10F Smoking Room door directly above my room (Room 913). Meanwhile, 2 local Japanese guests arrived at the reception. I observed one male staff member ignore me and asked them to approach the counter instead. I nearly walked up to them but I held myself back. It was my first time being treated differently in all of Japan. This different treatment of guests added a seriously unpleasant feeling to my stay. 3) Not all room lights can be manually or motion-controlled. The light above the clothes rack is too bright and always on, even when the master switch is off. It was hard to fall asleep at night. The hotel should modify this room detail to ensure all guests can get a good night's rest. Will I stay here again? With the issues above and many other good hotels nearby, most likely not. The hotel decor may be warm and inviting, but the staff inability to communicate effectively with all guests and make them comfortable makes for a cold stay.

the hotel does not have amenities so i put 1 star. the hotel is about 5mins walk to bus stop and aeon maxvalue (supermarket), 20mins walk to naha bus terminal (2 bus stops away), room is clean, breakfast is bread and butter. the staffs are friendly.

The greatest things of this hotel is its convenience and it provides a weight pound for customers to measure the weight of the bag.

Small but wonderful room with its most amazing most amazing shower system literally from head to toe. Breakfast was great and there is free flow of soft drinks and one alcoholic drink per pax from mid afternoon till night at L1 restaurant. Parking is approximately 700 yen per night and there is a 500 yen restaurant voucher if you opt out daily cleaning.

飯店的停車場是立體式 引導比較不明顯 在飯店後方 不是旁邊空地 進出要請飯店人員幫忙 比較麻煩一點 check in蠻方便的 飯店有先mail QRcode 只要給櫃檯人員掃一下就可以了 飯店停車 一天1500日幣 不限進出次數 如果是要頻繁進出的話 建議可以停在飯店就好 不然附近也有些停車場 飯店人員的服務也很好 因為家人身體不舒服 不小心吐在走廊上 通知飯店人員 他們也很快就幫忙清潔與關心 這次住三人房 房間很寬敞 兩個29吋行李箱+一個25吋 都可以打開 沒問題 衛浴也夠大 泡澡不會太狹窄 枕頭也有兩種 一種較軟 一種較硬 可以選擇自己喜歡的躺 飯店旁邊就兩家超商 走路過去不用一分鐘 要買東西很方便 隔音也不錯 都沒有聽到其他房間的聲音 比較偏住宅區 電視可以連接Netflix跟YT 要看什麼都很方便 若下次來會在入住

Lokasi yang sempurna untuk pergi pelabuhan. Hanya 2 minit lagi. Dan kolam infiniti itu cantik dan sejuk. Tetapi jika anda mempunyai tatu anda perlu bersembunyi sendiri atau anda boleh membeli pelekat tatu bersembunyi dari kaunter.

They didn’t clean the toilet which have a diaper used. Apart from that, the waiter at restaurant at 13/F was rude, he refuse to let my baby car in claiming that there was insufficient space while my baby was slept while I have to hold it all the time. No baby bath tub is another horrible experience which I never had before.

Good location, only about 200m to the yuirail station and T galleria. There are several car rental desks inside where you can collect/return your car. Get food and groceries at Naha main place just across the road. Need to pay for parking at the hotel daily and it's first come first serve. Lots are however small , parking a big car will have problem in tight areas. Get the breakfast buffet ,it's good.

Lovely hotel by the sea with view of aeroplanes taking off and landing at the airport, which is a 5+min drive away. Room is big and spacious! There's a kitchenette with a decent sized fridge, a microwave and sink. Hotel provides ”bento” breakfast for guest. Note: Hotel maybe near airport, but it's difficult to get cab if you have early morning flight. Best to get reception to book a cab the night before. Also, traffic is heavy in that area in the morning. A 5min on Google maps, can become 15mins.

まだ新しいホテルなので、館内どこもとてもきれいで気持ちよく過ごせました。 朝食のビュッフェは、食べきれないくらいの品数があり、美味しかったです。 何点かマイナスポイントをあげるとすると、 ・フロントの側のスーツケース等の荷物の待機場所あたりのルームフレグランスの匂いがきつい。 ・ミニバー付きプランの冷蔵庫に入っていたビールが沖縄出身WBC選手のオリオンビールのデザイン缶であまり気分が良くなかった。 ・朝食のビュッフェ会場の開店待ちの並びの列がエレベーターの出入口と被っていて並び方がわかりにくかった。 ・駐車場の1台当たりの駐車スペースが狭かった。 ・屋外プールサイドに小さいゲジゲジがたくさんいた。 ・屋内プールの温度が低くて寒かった。