Hotel berhampiran Biblioteca Renato Caccioppoli 10^ Municipalità, Naples

per noi che dovevamo andare allo stadio questa struttura è stata ideale anche perché dotata di parcheggio. Abbiamo lasciato l’auto e goduto di un servizio eccellente. Camera, personale e colazione degni di nota. Sappiamo dove andare a soggiornare in un eventuale prossimo viaggio a Napoli.

We enjoyed the stay. Good location. Very spacious room with jacuzzi. Very comfortable bed and mattress. Large bathroom with wet room and shower. Very kind and polite staff who were very helpful. Would be happy to come back and stay here. Couple of issues was that TV wasn’t connecting to internet and some bathroom fittings were slightly loose. But overall very happy with the stay.

The hotel is super centrally located in the old city centre an is 2 stops by subway away from the central train station. The airport bus stops about 8min walk away. Though the building does not look modern or presentable from the outside, the hotel which situated on the 4th floor is completely renovated and has a modern interior. The electric appliances (aircon, rainbow light in shower, kettle, hairdryer) were all working perfectly. The room's design was modernand stylish. The staff at the reception was very friendly and helpful as well as multilingual. I really enjoyed staying here!

We had a 4-night stay at the Grand Hotel Parker’s at the end of our 14-day Italy trip and it turned out to be one of our favorite hotels of the trip. I booked 2 rooms through Hyatt as a Hyatt Globalist and although globalist benefits are not included at Small Luxury Hotels, we were upgraded to a corner suite which may be one of the best rooms in the hotel as it has a private terrace (in addition to the small balcony). The second room was adjoining so it was like having a large 2-bedroom apartment for our stay. I know some negative reviews complained about rooms being old but both of these rooms were newly remodeled and were elegant and spacious. The staff here is amazing starting at check in with Martina who was just lovely and showed us to our room after checking us in. All of the 6th floor lounge and terrace restaurant employees are wonderful and go out of their way to make sure your meals and drinks are satisfactory. Antonio explained their James Bond themed cocktails and always took great care of us. We did not eat at the Michelin star restaurant on site but enjoyed both breakfast and dinner on the 6th floor terrace and the views cannot be beat. It is true that you are not on the center of Naples but the service here and the views make up for that and it is a short taxi to the city center. Finally, we had the opportunity to meet Giovanni, the owner and Chief Experience Officer our first morning. I sometimes have general managers introduce themselves particularly at Hyatt branded properties, but Giovanni went further by checking on us the next day and when he saw us at dinner he sent over complimentary meatballs and drinks. Overall, a great way to end our trip.

I really liked the Piazza Garibaldi location. I got off the train from Rome at night and was able to walk to this hotel in under 5 minutes. Woke up in the morning, got a coffee and a croissant from Via G Pica a block over, then spent my day walking down Via dei Tribunali. It's about a mile down that road to get to Museo Archeologico Nazionale, but along the way checked out Pio Monte della Misericordia (with its famous Caravaggio masterpiece Le sette opere di Misericordia), the Duomo, Cappella Sansevero, and took one of the archeological tours. Then came back and had dinner at one of the many lively restaurants that line the street along the Piazza. You won't find this place in any tour book, but the accommodations were a good value for the price and a nice strong air conditioner kept me pretty comfortable during the hot summer nights.

Close location to the main train station, however room was completely different to what I booked and to the pictures online so be warned. Paid for a single room and got a huge circle bed? Staff do not seem interested in talking and often ignore or barely speak. Expected to hand keys to reception every time you leave which seemed odd and a slight security risk if you have valuable items. Also check out is 10am.

I’ll try to make this as constructive as possible, so I’ll start with the good. The property is located in a convenient location close to the Central Station, although the area around the station is a little dirty with some homeless people. When you get into the apartment, it’s clean and nicely decorated. The room was for 3 people and was pretty nice. Now for the downsides… When we arrived, the elevator was broken, so we had to suffer through carrying our luggage up 2 stories of stairs. Luckily, they apartment building was able to get the elevator fixed within a day or two of our arrival. Also, there were only sheets on the beds, no blankets. So that first night, we were cold. We later got blankets from housekeeping (housekeeping is only there for a few hours in the morning). There was no iron available, so if your clothes are wrinkled, you’re sh*t out of luck unless you brought your own. Communication was lacking. We ran out of toilet tissue and was told they would leave some at the front desk. They never did. We went 2 days without them restocking our toilet tissue. Luckily, we had wipes with us. They also never came to clean our room. The description for the room said “daily housekeeping” but I guess they just meant for the common areas. We were supposed to be provided with breakfast cards each day for the each of us (there were 3 of us in a room). We were only left one card one day. Never saw another card after that (this was brought up to the staff via WhatsApp and the cards still weren’t provided, just like the toilet tissue). Apparently, garbage gets collected around 1 in the morning. You can hear it loud and clear, at least from my room. There’s also a bell or something that goes off every morning at 7:30am. Again, you can hear it loud and clear from the room we were in. If you’re planning to stay in Naples for only a day or two, you might be ok with this place. Other than that, meh.

Having spent a week in Naples a few years ago, I wanted a base to stay for 11 nights while I toured around Campania in a rental car. As such I did a lot of research to ensure I found the right hotel. I wasn't disappointed. The location is convenient, being a five minute drive to the main roads that will get you round Campania. Also, a five minute walk to Arco Felice station getting you to the centre of Naples easily. The neighbourhood is more local, rather than touristy, which I liked. Free parking at the rear of the hotel, and a gas station just 100 metres away that had the cheapest fuel I saw. The staff were all friendly and helpful, and Gennaro, the owner I assume, was exceptionally accommodating. Nothing was too much trouble, and his English was way way better than my Italian. My room (111) was excellent, with a view over the bay. The bathroom was rather small, but was not a problem. People larger than me may struggle with the shower though. The real bonus for me was that the room had Sky Sports so that I could watch the mighty Spurs conquer all ..... well, they did while I was there!! Breakfast was excellent, plenty of choice, and even a machine to squeeze oranges. I think they do dinner, but I wasn't too sure as I never saw anyone in the restaurant while I was there. Plenty of eateries within walking distance anyway. All in all, an excellent hotel representing good value for money, and I really hope I get back there at some time.

La location: una terrazza sul mare veramente bella. Ho fatto colazione e mi sembrava di farla da un balcone di una nave crociera. La cortesia, la gentilezza e la professionalità del personale sia di sala che della reception sono encomiabili. Spero di tornarci presto, sono stato veramente bene. Buon anno a tutti.