Ulasan Art Street Hotel

Kebersihan yang baik dan kakitangan yang mesra. Sarapan pagi yang ringkas tetapi lazat

Location is good very convenient also near the bus station also staff so nice

Staff was friendly. Regrettable to say, bathroom was not so clean.

Short stay, was everything that was needed

The worst hotel I have ever stayed at. It was in the creepiest location in all of Naples. The blankets had dirt (or what I hoped was just dirt) all over them. The safe inside the room didn’t work and when management was called they said they would come the next day to open it, and never did. No coffee maker or dishes in the room and the door knob literally broke off in my hand when trying to open the door. Do NOT stay here.

Staff were so friendly and the place was spotless. The area seemed sketchy, but i would stay here again. They booked a tour to Pompeii for us and gave us lots of ideas for where to eat.

We spent one night in this hotel. We were greeted by a very kind and knowledgeable worker called Nadia. She explained how the property worked and showed us a map of the city of Naples and labelled all the tourist spots. I would highly recommend staying at this hotel

My place to stay in Naples. Wonderful staff. Spotless. Suite flexible check in. I’ll be back. Thanks Massimiliano

Beautiful, clean and quiet hotel. Shuttle service to airport was excellent. The only issue I had was with the MaitreD in the Italian restaurant. I had preordered my dinner and my visa was debited. He came to the table and said I hadn’t paid for it. When I showed him my visa account, he said the charge must be related to checkin, not the dinner and he wasn’t going to “give me a free dinner”. Eventually he went to the administration office and found the meal order had not been uploaded to my account. I insisted on receiving an apology and he added that it wasn’t his fault. The dinner was very nice and the servers were lovely. Unfortunately his attitude and comments spoiled my evening.

Close to train station and bus lines. Area around station was dirty and very busy. Hard to cross streets with many cars, motorcycles and pushy pedestrians. Hotel checked me into wrong type of room. Moved to new room two days later. On last night there was a note on door saying I was given a third room. All my belongings had been packed up without my permission. Lost my bottle of wine. New room a/C not good and balcony door did not work. Not a pleasant experience on the whole.

I would stay away from this hotel. They cancelled my stay when i couldn't make it on the first day. How can i trust them again? I am sure there plenty of other hotels that can give us a better stay next time

10 minute walk from train station. 1 single room for family of 4 is very small with no privacy. Shower water was flowing out in bathroom.

Very happy with the communication, the customer service, cleanliness, security of the hotel itself - would definitely stay here again.

The beds were clean and comfortable. The shower in the bathroom was clogged with hair so did not drain and overflowed into the bathroom. The shared kitchen area was extremely dirty and looked like it had not been thoroughly cleaned for some time, particularly the sink area