Hotel berhampiran Museo Orientale Umberto Scerrato, Naples

What a wonderful experience!!! The room was just perfect. Extremely spacious room and the tub/jacuzzi was an excellent addition. Bathroom was a comfortable size. Kitchenette was also a wonderful surprise (I don’t remember reading about it when I booked). Mini fridge was perfect to keep water bottle and beverages cold. Very cleaned and beautifully presented. The view from the room was just great and the location couldn’t be more perfect. Walking distance from the port (great as I had planned on visiting Capri and Ischia) and many other sightseeing musts. Also many places to eat and stores around the block. The host was also extremely helpful, charming and attentive. She allowed us to keep our bags in the lobby and do check-in early as we were ready visit and sightsee many places as soon as we got there around noon. She was also of great help after we checked-out, as I accidentally left the car keys in the lobby, I was able to recover them. All in all we had a great experience and time and will definitely stay again. Highly recommended.

I am SO impressed with this hotel - everything was so easy. I was able to WhatsApp reception before and during with any enquiries. The room itself was stunning - very clean and beautifully presented. The bed was very comfortable and the WiFi was strong enough for Netflix. There was also a balcony which was a nice bonus. Checkout was so easy too. All you had to do was leave the keys in a basket outside your room. This hotel is such a steal as it is so amazingly priced. I can’t recommend it enough.

The hotel is small, run by some very friendly and helpful guys. Our room was big enough, very basic with a small TV, desk, tiny balcony and shower room. If we were just talking about the room and hotel itself, I would highly recommend it for the price. The location is great for the train stations. Apart from that the neighborhood is not great. There were *********** stood on the street outside our window and there were human faeces in the street. This isn't the fault of the hotel, but I feel that I should tell people as for some this may ruin their trip.

My wife and I decided to stay at the The Five Rooms for three reasons. First, we wanted to be at a place that was local rather than one that was part of a larger hotel chain. Second, it was located next to Garibaldi Station, which is where we easily could get a train to Pompeii or the subway. Finally, it got excellent reviews on TripAdvisor. Unfortunately, our stay was not as enjoyable as it was for others. Let me start with finding the place, which was a challenge for us as it was for others who have reviewed this place. I had mapped out directions to the hotel, and Alfredo - one of the hosts - sent me a map as well. If you are heading from Garibaldi station, go past (or through) the Piazza Garibaldi; you will see, just past the end of the Piazza, a building with two large gray doors. On the side of those doors, you will see a sign for The Five Rooms. On the right side will be an electric numerical panel. I believe the number one presses for The Five Rooms is 10. Press those numbers, and you will be let in. Next, there is the elevator. Be aware that it is tiny. My wife and I, as well as our two suitcases, barely fit into it. I read that you will need 10 cents (Euros) to use the elevator. That is true if the time is between (I believe) 8 am and 7 pm. After 7 pm, it is free. Take the elevator to the fourth floor, and that is where you will find the hotel. Alfredo helped my wife and me get to the hotel via WhatsApp and met us upon our arrival. The room itself was nice, with a king-sized bed and a huge bathroom, including a very large shower. As I read in other reviews, the breakfast is nice, but not substantial. There are fruits, breads, yogurts, cereals, and juices. If you want milk, you will need to ask for it. You can also ask for coffee, cappuccino, or tea. As others have written, the area where the hotel is located is sketchy. From what I read, Naples has received an unfair reputation for being unsafe. I can't say if that reputation is true or not, but as my wife and I headed through the square next to the hotel to one of the nearby restaurants, we were extra vigilant. My biggest complaint has to do with the service. I agree with those who commented that oftentimes - especially after the morning - no one is at the front desk. But my complaints go beyond that. Upon our arrival, Alfredo showed us the room, and my wife immediately noticed one of the lights in the bathroom was flickering. She brought it to his attention, and he said he would have it fixed within a day or two. (It was not fixed.) More disconcerting, however, was what happened after our first night. My wife wanted to have an extra blanket for the room, as she had been cold (despite me changing the temperature in the room). I looked in the closet, and all that was there was a mattress cover. When we arrived, Alfredo said that if my wife and I needed anything, feel free to contact him. So after spending the day in Naples, I sent Alfredo a WhatsApp message at 6:30 pm askin

I really liked the Piazza Garibaldi location. I got off the train from Rome at night and was able to walk to this hotel in under 5 minutes. Woke up in the morning, got a coffee and a croissant from Via G Pica a block over, then spent my day walking down Via dei Tribunali. It's about a mile down that road to get to Museo Archeologico Nazionale, but along the way checked out Pio Monte della Misericordia (with its famous Caravaggio masterpiece Le sette opere di Misericordia), the Duomo, Cappella Sansevero, and took one of the archeological tours. Then came back and had dinner at one of the many lively restaurants that line the street along the Piazza. You won't find this place in any tour book, but the accommodations were a good value for the price and a nice strong air conditioner kept me pretty comfortable during the hot summer nights.

The bed is super comfortable, the breakfast is great and it's nice having a little balcony. Trip.com says the room has a kettle but it doesn't. In the winter it would be nice to have a kettle as well as slippers to walk on the cold marble floor, especially since I can't control the heat as it's controlled by the front desk. The front desk staff are very helpful with ordering taxis with flat rates so you won't get cheated.

Offre un ambiente accogliente e rilassante, ideale per chi cerca una pausa dalla routine quotidiana. L'attenzione ai dettagli e la qualità del servizio sono evidenti, con i proprietari sempre disponibili a fornire un'accoglienza calorosa e personalizzata. Qui, ogni ospite può sentirsi speciale e completamente rigenerato.

Amazing views of the Bay of Pozzuoli and the Isle of Capri, comfortable rooms and incredible staff! We recently moved to Italy for my husband's job and we have been staying at this hotel while we search for a home. We enjoy the daily breakfast buffet which has a wide variety of choices such as pastries, meats, cheeses and eggs to a variety of coffees and juices. In the evening, we enjoy aperitivo time and then dinner in the hotel restaurant. The restaurant staff is always friendly, kind and very accommodating. Restaurant staff such as Jennifer and Hugo greet us with kindness, professionalism and respect. They anticipate our needs before we even express to them what our needs are, and they always have a big smile on their faces when we enter. It feels good after a long day to be greeted by them! The Chef prepares fresh and delicious food, and we look forward to seeing what will be on the menu that evening as the menu changes daily. Lastly, the staff who service our room do an impeccable job! The hotel always shines, and they are also very accommodating to our needs. We will miss everyone greatly when we finally ”move” out into our new home. I would highly recommend this hotel for a stay, and it is in a great location between Naples and downtown Pozzuoli.

Abbiamo ospitato i nostri parenti che venivano da fuori Napoli in questo hotel per il nostro matrimonio ed abbiamo trovato una professionalità ed accortezza agli ospiti mai vista, in più lunedì 22 aprile abbiamo organizzato una cena a base di pesce con 30 persone nel loro ristorante tutto fresco e super buono. Ci hanno fatto fare un figurone con tutti gli invitati.Il direttore Antonio è una persona disponibile sempre attenta alle esigenze del cliente. Top