Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.3/5
Sangat Baik
56 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.2
Kemudahan4.1
Perkhidmatan4.4
Kebersihan4.5
Tapis mengikut:
Atur mengikut:
Semua ulasan(56)
Ulasan positif(50)
Ulasan dengan gambar/video(11)
Penginapan yang hebat!(12)
Perkhidmatan yang baik(10)
Ulasan kurang baik(6)
Pengguna Tetamu
Bilik Kembar Standard
Menginap pada Feb 2024
Pasangan
1 ulasan
4.2/5
Sangat Baik
Disiarkan pada 14 Feb 2024
Everything is good!
Food is delicious!
The staff team is kind and helpful!
The place is quite and comfortable!
Terjemah
KWOK LEUNG LUKE
Suite Kembar Superior
Menginap pada Mei 2024
Solo
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Jun 2024
Room is very nice, the hot bath on ground floor was great.
It was not possible to purchase breakfast and dinner on arrival, so better book in advance.
Terjemah
Pengguna Tetamu
Suite Kembar Superior
Menginap pada Mei 2024
Keluarga
1 ulasan
2.5/5
Disiarkan pada 27 Mei 2024
My one-night stay at this hotel was nothing short of frustrating and disappointing due to blatant deception and cheating. Despite booking a superior suite twin room advertised as a special deal on Trip.com, the ordeal began at check-in. The front desk couldn't initially locate my reservation, causing unnecessary stress after a long journey.
When they finally found it, they claimed I had only booked for one person, despite the room clearly accommodating two. To add insult to injury, they forced us to pay an extra 33,000 yen for the additional person for one night, despite Trip.com's lack of options for adding more guests.
This deceitful tactic not only left a sour taste in my mouth but also highlighted the hotel's lack of integrity. It's appalling that they would resort to such deceptive practices, essentially cheating guests out of their hard-earned money.
Furthermore, the onsen experience was subpar, with just one small bath that is excessively hot. It's clear that this hotel prioritizes deceit over customer satisfaction. I strongly advise against booking their supposed "special deals" on Trip.com, as they are nothing more than a ploy to deceive unsuspecting guests. Save yourself the frustration and avoid this dishonest establishment at all costs.
Terjemah
Pengguna Tetamu
Menginap pada Mac 2024
Solo
7 ulasan
4.2/5
Sangat Baik
Disiarkan pada 12 Mac 2024
The service and food are both very good. However, the onsen is a bit small.
Terjemah
Pengguna Tetamu
Suite Kembar Superior
Menginap pada Nov 2023
Solo
7 ulasan
5.0/5
Luar Biasa
Disiarkan pada 18 Jan 2024
Room and Service were excellent, the meals were great too! Would highly recommend for a relaxing holiday