Pengguna Tetamu
17 Mei 2023
"The clerk was assaulted." That was the explanation given to us as to why the person checking us in was, well, checking us in. After that, we noticed the armed security patrolling the grounds. Upon entering the non-smoking room, we were hit with the stench of cigarettes. The photos from Red Roof are VERY misleading. What you see is NOT what you get. There was a hole in the ceiling in both the sleeping area and the bathroom. The walls were filthy, the shower was filthy, there was what looked like purple nail polish all over the bathroom sink, the microwave had spilled food encrusted on it, and I am dead serious when I say that my wife and I were genuinely anxious and fearful for our safety that night. We pushed the table and chairs against the door as a precaution. Yes, there were roaches. The floors were nasty and left our bare feet dirty. We stayed awake as long as we could just to make sure nothing happened. The bed was very uncomfortable and the sheets were stained. Surprisingly, no one broke into my car overnight. The only reason we did not leave immediately is because it was late at night and we had a flight to catch in the morning. To the Red Roof staff responding to the multitude of 1-star ratings all mentioning the same issues with obviously scripted responses about holding your properties to the highest standards, you clearly do not care and your inaction proves it. And to those who are thinking about staying here, please take these negative reviews seriously. They are not exaggerating. I urge you, for your safety, to stay anywhere else.
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