Hotel dengan Pengambilan dari hotel di Nerang

The manager and staff are very kind and friendly. Everything looks brand new and perfectly clean. The room is amazing and so comfortable and quiet at night. The bed and pillows are wonderful and as comfortable as some 5* hotels I’ve stayed in. Such great value for money and a great place to stay and explore the Gold Coast from - especially the theme parks which are just a few minutes drive away. The food in the restaurant downstairs was super yummy last night and excellent value. The hotel is covid safe and called to check I wasn’t traveling from any hotspots in advance of my stay, which made us feel safe. Just perfect - we are very happy guests!

On the 14.3.23 at 1.25 pm my adult son and I visited the Hinterland Hotel for lunch as it was a busy day for us, we approached the counter and the mature aged blond was serving a patron first and we kindly waited, whilst the woman was pouring the beers she asked what did I want, I asked, ”Is this where we order lunch?” she replied, ”No, use the paddy app on the tables.” I said, ” I have a government phone that does not accept these apps.” She then replied, ”Use his!”. I nicely said ” My son has a vintage Nokia and that wont work.” The woman said abruptly, ”It works on all phones!” ”Can you please give me a paper menu,” I asked, ”NO PAPER MENU'S” was the stern reply... The other patron looked at us in disbelief. We felt discriminated against and we left as though we were won't welcome there. I have lived at Springbrook Mountain since 1977 and will never go back to this establishment ever again. P.S. Do you need an App to play the Poker machines out the back?

Staff were friendly. Room was very clean and comfortable. Convenient for our purposes. Delicious breakfast. This is our second stay here and would happily stay again.

Royal Pines was amazing! Free parking on-site, top notch customer service and there are swimming pools to relax in. We saw there was a gym, playground with a large bouncing mat for the kids and a water park next to the large hot tub. They offered is a discount for their buffet breakfast (discounted from $29 to $30pp). We stayed in the spa suite and our room had the most amazing views - this is a photo from the bathroom window. Maybe the windows need a bit of cleaning but apart from that we would not change a thing! Love how all the important information is explained clearly on the TV in the room. The room was massive with a safe, closet for hanging clothes, bar fridge, kettle, tea & coffee, couch, desk and an extra seating area near the foot of the bed. Our spa was very nice and blew some strong bubbles - remember to bring your shower gel/bubble bath. We have previously tried their restaurants, Videre (high tea) gives you a fabulous view of the landscape! The Japanese restaurant provides impeccable customer service and delicious carefully made dishes - loved everything we ordered.

The view from the higher floor was great, But the music from the pool bar is so noisy . They are open from Friday to Sunday, from afternoon till night. Unless you enjoy the music all day, otherwise it is better to avoid the room that is facing the pool.

Room was spacious, clean and seems new. Love the carpark which links straight to lobby. They were very nice and gave us a sweet message and treat as my husband and I were on our honeymoon trip. Downside was on the security deposit. They charge it to my card and refunded only after a few days. If it is a hold amount, there should not be any charges. If they charged the amount, the refund should be immediate on the same day. We booked assessable room which was for the handicap. The doors are automated etc. The reception said they were unable to reach me by phone call and they couldn't email me because I booked via third party vendor. It would have been better if they can contact via email which they chose not to. This is something which they could have improved and definitely will improve our stay experience. Other than this, everything else was great! Note: When we drove to Mantra, right in front of the hotel was a cemetery. Just in case anyone superstitious, this info may be helpful.

Perkhidmatan pelanggan yang mesra dari pintu masuk. Suka kerana mereka menyediakan daftar keluar lewat jam 12 malam jika anda bertanya kepada mereka dengan sopan. Kami juga mempunyai bufet sarapan pagi yang lazat dan bernilai berbanding dengan bufet sarapan pagi lain yang pernah kami kunjungi di hotel lain dengan harga yang sama. Satu-satunya kelemahan ialah bilik itu mungkin jauh lebih baru tetapi sejujurnya, ia tidak menjejaskan kami

Loved this hotel Got an upgraded room which had amazing views from the 53 floor Kitchen is well equipped, pools are lovely and location is close to glink so you can leave the car in the parka Fe We also used lime bikes to cruise over to main beach and beyond

Booked at Tiki appartments for a family holiday and proposal. We booked the one bedroom apartment with a sofa bed as we had 4 of us staying. Apon arrival we expected a fresh and clean room with two beds set up for the 4 of us. Unfortunately it was NOT. We found that the sofa bed was still set up as a couch and no bedding to be found. We also noticed how dirty the room was from hand prints and splatter marks on all the mirrors to mold and dirt on on the floors, walls and bath. Also dead moths lying around on window seals. (Photos attached) After our 2nd night staying, we hadn’t received a room clean. We asked at reception and was told that they only service the rooms if we request it. We requested a clean for the next day but apon arrival the next evening found the room as we had left it. After another attempt of requesting a room sevice the next day we got one. From the 3rd - 6th day of staying 2 of us got quite sick and unfortunately put it down to how unhygienic the rooms were. - Hair dryer was faulty and didn’t work. - Fans only worked on the highest settings. - TV’s didn’t work. ( fixed after someone looked at it.) - Brocken switches everywhere. - Everything was dirty and sticky. -Views gorgeous. - Location perfect. -Pool & Spa perfect. This hotel needs a priority overhaul with maintenance and housekeeping to lift there game. If it wasn’t for the amazing night receptionist Sharna that did everything in her power to make our stay the best possible we would have gone elsewhere. Higher management please fix theses problems, all the reviews are the same over and over again.

I stayed here about 2 weeks in early Jan. I got a bed next to a balcony in a 6 beds room which gave me little extra privacy. The room was cleaned fine throughout my stay. The bed was not large but comfortable with a nice mattress, light and power sockets. There is a bathroom for a toilet and a shower (not separated) for the room. So, I had to share it with 5 others when all beds were filled. Common area at the basement was pretty good for having nice furnitures. The kitchen and dining areas were cozy and spacious. You need $1 or $2 coins for laundry and dryer ($3 each). If you struggle to prepare coins, apparently there is a self-service laundry and cash dispenser nearby (I didn't try it though). Definitely confusing to find the reception for check-in. You need to walk through between The Island and a teppanyaki restaurant on Surfers Paradise Blvd.