Hotel Mesra keluarga di New Cairo

After 13 hours in a plane without hotel reservation it was the first that come over to my trip, I just try it and I don’t regret even one single cent that it cost! Staff extra friendly, always attentive to the kids, just imagine that you flight 13 hours with two kids and then the manager of the hotel give you a free buffet breakfast! Yeah that’s what Mohamed Khattab did!the whole hotel extra clean, the room as they show in the pictures confortable, the pool was amazing…. In general this is a hotel that I’ll recommend to anyone that wants to have a really relaxing family time!

Biliknya besar. Anda mempunyai cukup ruang untuk semuanya, suasananya baik. Tetapi lagu-lagu adalah perayaan pada malam yang sedikit tertunda sehingga anda tidak dapat tidur nyenyak

Hotel yang sangat sesuai untuk percutian, kolam renang, sauna, jakuzi semua tersedia, biliknya juga sangat besar, terdapat juga pusat membeli-belah yang besar di dekatnya, dan juga dekat dengan lapangan terbang

Everything was excellent! The bed the bathroom, the sofas. The Tv channels the employee was the best dealing with all the room needed. Nice tub and great shower space. Liked the sheets as well. Liked the view.

Hotel service is terrible. No Maintenance since 10 days + they refuses to take my garbage. Last pickup was 4 to 5 days ago. I have a baby and pampers and they do not care. They want me to stick to an cleaning appointment preselected by them. They give me appointments that do not match for me and dont care if it does not work for me as I work etc. and if I ask that just someone comes to take the garbage they say your problem....you had an appointment and missed it and shall wait till next week. So I have now to wait 1 week till someone comes and takes the garbage incl baby diapers. When I say I want to talk to the manager they just hang up and dont care. They receive 20 000 EGP in advance and dont care for anything. Biggest regret. I would like to go but they received my money. Take care before you book a long stay and never book despite through booking and avoid a long stay especially in their apartment. Shame on you to treat a mother with a baby like that.

قد اكون اقمت اكثر من مره في JW Marriott ولكن في كل مره اريد ان اغير الاقامة لفندق اخر اجد نفسي لا افعل حقا ان فريق العمل الرائع والمتفاني في عمله يجعلني اختاره كوجهتي الاولى فالقاهرة . * طاقم ال Guest Relations بداية من : - ماجي السنجري - آية محمد - منه طارق - ندى ناصر حرصهم على الابتسامة والبشاشة في التعامل - يجعلون كل نزيل يشعر كانه اهم نزيل لديهم انهم حقا اكثر من رائعون * طاقم حجزه ال VIP بالدور السابع اكثر من رائعين في عملهم وخاصة مستر امير ومستر احمد جميعهم اكثر من رائعين. * النادي الصحي اود ان اشكر الاستاذ صفوت هناك لانه متفاني في تقديم كل الخدمات الممكنة ان هذا الفريق المتناغم و الرائع في خدمة النزلاء يجعلني كل مره اختار هذا الفندق لاقامتي القادمة شكرا طاقم العمل في JW Marriott

I love this place! It’s super close to cairo but it feels like we travelled somewhere. It’s beautiful, the food is great, amazing activities.

Saya suka saya menginap di resort ini, perkhidmatan mereka menakjubkan dan pemandangan bilik adalah di ruang tanah golf kecuali lokasi yang jauh dari pusat bandar

شكرا جزيلا بكل العاملين بالفندق في جميع الأقسام الرسيبشن و المطعم و علي وجه الخصوص الشيف جمال الخدوم و المهذب و الآنسة ندى ملكة اللطافة و الذوق. حقا انه مكان يصلح للحب زيارة سعدا بها وسوف اكررها مره اخري

The hotel is very accessible lies in a well serviced area, there are a lot of restaurants nearby and also Gobus company station is next to it. The check-in process was fast. The room was very good, well kept, many thanks to housekeeping. The main restaurant was nice, staff were professional, breakfast was delicious with many choices. The pool area was good but, the pool was not heated enough although they were saying it is heated, towels are only available on request.