Pengguna Tetamu
12 Jun 2024
I’ve been client from June 6 to June 14. However this hotel was such a disaster that I decided to leave earlier, two days before despite having already paid for the bill. So first of all, important to note that at the reception the guy only asked me to modify the dates of my booking, so he would be charged less. I of course refused, since I wouldn’t be refunded. Basically this is my experience: - When I arrived, I’ve been correctly received by one people who kindly helped me to withdraw money from an ATM. Please note that you will be charged 1200 roupies for the trip from the airport to the hotel, where as calling Uber will cost you approximately 3 times less. - The soft that you will get is something like a soda or redbull. - The room I was initially given didn’t have any A/C working. After one day I was moved to another room, which was cleaned only one time out of six days despite me requesting up to the manager. - There was a smell of toxicity in the room that seemed to be in the whole floor. Never got an explanation of what was happening. - My mistake: breakfast wasn’t included in the booking, however I was never reminded. Also, when charging the breakfast the reception tried to charge me again for the trip from the airport to the hotel. Their mistake. - So much noise: People shouting at 02:00 AM. - The gym is very small, but works. - Location is really bad, super crowded. You will get ages to move from any place to there. - Electricity falling down approximately every 30 minutes for a few days. Manager said that it was a problem everywhere in Delhi, but that’s not true. - Breakfast is average. Not good, but not bad I think I would rather sleep outside than going back to this “Empire”. A disaster.
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