Hotel berhampiran General William Tecumseh Sherman Monument, New York

Room is ok. Location is superb. Cleanliness & Services need significant improvement. Call for all services need to wait for a day. Cannot tolerated the 5 stars hotel like this. Will not recommend to stay there again, as not value for money.

The hotel is located across from the ferry station so you can get to Manhattan within 7 minutes. It was great! The staff was super nice and the room was spacious. The breakfast is your average hotel breakfast, cold hard boil eggs, fruit, cereal and yogurt and those awful prepackaged sandwiches with fake meat and fake eggs. I definitely would stay here again, the view is pretty and the location is great!

During my week-long stay at Hi New York hostel from December 14th to 21st, I found the overall experience to be quite enjoyable. The check-in process was seamless, thanks to the ever-present front desk staff who were helpful and efficient, ensuring a smooth start to my stay The proximity of the canteen and cafeteria next to the reception area added to the convenience. The cafeteria offered a delightful selection of freshly baked goods and various beverages, making it a pleasant spot to unwind. While I explored nearby Bodegas for budget-friendly groceries, the hostel's public kitchen became my go-to for preparing breakfast and dinner. Although the communal kitchen occasionally suffered from post-use neglect, the dedicated hostel staff ensured it remained clean and well-equipped. The cleanliness of the shared facilities extended to the toilets, which were consistently well-maintained and stocked with amenities. This attention to hygiene contributed significantly to a positive overall experience. Despite booking a bed in a 12-bed room, I was pleasantly surprised by the spaciousness and the daily cleaning routine carried out by the diligent hostel staff. Adding to the positive experience, the Hi New York hostel's location proved to be exceptionally convenient for exploring major destinations. The hostel's close proximity to a subway station, just a 2-minute walk away, made traveling around the city a breeze. This accessibility enhanced the overall convenience of my stay, allowing me to easily reach and explore various attractions without any hassle. The strategic location near the subway station was undoubtedly a valuable asset for anyone looking to make the most of their time in the city. In essence, Hi New York hostel provided a comfortable and budget-friendly accommodation option with its friendly staff, convenient amenities, and well-maintained communal spaces. My stay was marked by a harmonious balance of affordability and quality service.

I have lived in NYC 20 years, and occasionally, we like to play tourist in our own city. My husband and I decided to stay a night at the Moxy LES in celebration of my 40th birthday. I even talked another couple who were celebrating with us into getting a room too. I chose this location as I saw the beautiful roof bar advertised and thought it’d be fun to start our night with a cocktail on the roof with a few friends before setting out to my main celebration elsewhere. Having stayed at several other similar hotels in town like Sixty LES, I never had an issue grabbing a cocktail at the rooftop bar. This was not the case here. I arrived with a group of 7 to head to the Highlight Room at around 7pm (wayyy before the nightlife rush!), and was told I had “priority” as a guest of the hotel, but first I had to commit to spending $350 for us to come up. Don’t advertise your bars as an amenity of the hotel if they are not freely accessible to guests. What if my friends just wanted a nice lemonade and to check out the view?? I guess they’re not welcome or that’s a lot of lemonade we’d have to buy! Just to note: Loosie’s, the club in the basement of the hotel with the “no-attitude dancefloor” — to quote the hotel website — is notoriously snooty at the door, and guests of the hotel are not prioritized for entry there either. We had other plans that night so didn’t even bother, but word to the wise. As for the room: Yes, they’re small. Expected in NYC, and was fine for us since we were only staying 1 night, but I would not want to stay here longer than a couple days. There is no real closet. Just a few hangers on a bar on the wall (some under the television!) so your clothes kind of have to hang flat against the wall. There are cubbies under the bed for storage. Not ideal in such a tight space. I stubbed my toe on them more than once. Maybe I’m clumsy or maybe it’s just a bad design! The light situation is super weird. I don’t know if our lighting was accidentally installed incorrectly, but in order to turn the bathroom light on, you had to have the main room light on. The main room light could be turned on separately. So basically, if you needed to go in the middle of the night, you either had to pee in the dark or turn on the lights of the whole room while your partner is sleeping! (Possible we didn’t see another light switch somewhere but I’m pretty sure the only switches were 2 by the door.) Toiletries: The shower had 2 pump bottles (sustainable. I respect that!) — but one was filled with a shampoo/body wash combo — and the other conditioner. I would expect something a bit more luxe even for a 4 star hotel — and certainly a separate shampoo and body wash! There was no lotion, which is usually standard in even the Holiday Inn. There was one small bar of soap for hand washing. No places to hang towels. I had to throw mine over the top of the shower door. Towels were pretty scratchy too. They do have a steamer and hair dryer. Bless! There was no fridge

Excellent and awesome stay to the hotel we’ll definitely come back again soon

Apabila saya datang ke Amerika Syarikat untuk perjalanan perniagaan, saya mula-mula pergi ke New York. Seorang rakan mengesyorkan tinggal di Pulau Manhattan. Terdapat ramai pelancong asing, dan bagasi boleh disimpan di tingkat satu. Orang-orang di kaunter penerimaan tetamu sangat mengalu-alukan. Tetapi kelemahannya juga jelas. Penebat bunyi sangat teruk Apabila orang di sebelah datang kembali atau berjalan di koridor, hampir tiada orang dan penebat bunyi yang saya hanya boleh menghidupkan minimum untuk menonton TV. Kebetulan terdapat mesin ais di pintu bilik (ciri hotel Amerika ia bermula setiap kali, seperti traktor Mujurlah, saya perlu menghilangkan jet lag dan tertidur dalam persekitaran yang bising. Di samping itu, ia masih merupakan hotel yang sangat baik dan kos efektif Orang yang mempunyai kualiti tidur yang baik boleh mengabaikannya.

We were at this hotel for one night. There was a power failure which affected the hotel, and of course, this was not the hotel's fault, although it did result in inconvenience and discomfort to our stay. In addition, some guests were having a noisy party just outside the front entrance which was loud enough to keep me awake in the middle of the night -- our room was a few floors up overlooking the party. I felt that we deserved either compensation or credit for a future stay at a Hilton property, so I went to speak to the manager in the morning. However, there was a long line of people waiting to complain to the manager, and we had to leave, so I didn't get to speak with him. I subsequently emailed the manager 3 times to ask for compensation and he never replied. I called 5 times and the manager was supposedly never there. Finally, I spoke to the assistant manager. He listened attentively assured me that someone would get back to me. That was two weeks ago. I am very disappointed in this poor customer service and unprofessional behavior of their managerial staff.

The location of the hotel is in China town where Chinese restaurants, stores and grocery stores around it. Most of the customers were Chinese. It is close to the subway station, takes about 7 minutes to get there, but takes at least 30 minutes to get to Manhattan by train. We spent a lot of time on commute. If you want to visit Manhattan, I recommend staying in Manhattan. The highlight of the staying was breakfast which was perfect. However, I can’t believe that the hotel does not provide water, and we had to pay for water.

I stayed here for 3 nights and would stay again. The only reason I gave it 4 out of 5 stars is because the room was a little dated and worn (wall paper peeling a little). But it was clean and the bed and linens were comfortable. The other things that kind of bothered me were, no security to get to guest floors in the hotel - anyone could take the elevator up to any floor. I stayed on the 15th floor and when I wanted to go to the fitness center on the 7th floor, I had to take one elevator down to the lobby and then go to a different bank of elevators to get up to the 7th floor - weird. Finally, I'm not a fan of a light goes on when you enter the room - especially the bathroom at 2:00 in the morning. I will say the fitness center was really nice - new equipment and well stocked with cardio, weights and a cable pull down weight system. The lobby restaurant/bar was small but nice. Decent selection for breakfast and dinner and they make a mean Old Fashioned.

I stayed here one night to go to a concert at Prudential Center (picture attached show how close it is, seeing the venue from my room’s window). The hotel is within walking distance from the venue, what makes it very convenient if you’re going there. The hotel is perfect, breakfast was very nice and the area surrounding it is really nice. I really enjoyed my stay here.