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The St. Regis New York
4.5/576 Ulasan

The St. Regis New York

Midtown New York|2.64km dari LIC Dog Park
Two doormen stationed at the front entrance saw us retrieving our luggage from the cab trunk, but made no attempt to help. I had checked in a day earlier and was great full that the room was made available at 12 PM . They did tell us there was no view; I was okay with that as we are in NY regularly and at this trip it was not a priority. I haven’t stayed at this hotel in a few years, but remembered the excellent butler service and lovely accommodations, and was looking forward to it. The checkin felt like something one would expect at a Highway motel. No explanation of any services, no welcome drink, no Butler introductions, nobody accompanied you to the room or directed you to the elevator. The room had the tiniest window, with a curtain without a valance (# 1406) facing a wall a few feet away. No Natural light what so ever. The leather head rest on the bed was ripped on a couple of spots. It had only one not very comfortable lounge chair in a fairly large king room. So if you are a couple, you cannot even sit together for a cup of coffee. In the past at checkin the butler would introduce themselves, offer coffee , tea etc and make sure you were satisfied with the accommodations. We had ballet tickets for a matinee, so initially decided to just go with the flow. Went for a quick lunch at the Astor, paid around $170 for 2 ceaser salads, a bloody mary and a glass of Duvel Leroy Champagne. I have no problems paying premium prices for value , but $28 for a Bloody Mary with a celery stalk garnish and stoli vodka? They claimed to have invented it , but definitely not worth the price. When we returned back from the ballet and returned to the room , it seemed really depressing. They call it an interior room , but it could easily be in a windowless basement. We requested a room change and requested to speak to a manager. We were told the manager was downstairs and would call us back. We were going to dinner, so left the front desk our cell number. The manager ever returned the call. On our return when we requested a room change, we were told that they were completely sold out. At this point we were exhausted an decided to just let it go and returned to our room for a good nights sleep. It was around 10:30 PM, and there was a continuous loud rumbling sound. When we called the front desk , we were told that the noise was from their service elevator which was being used a lot that night as 2 of their 4 passenger elevators had been broken for a couple of days. They offered to now move us to another room. So at 11 Pm we had to get dressed and pack up to move to another room. The new room (1903), had a moldy smell. Got up next morning with a back ache as the bed was not comfortable. In the morning the moldy smell seems to have gotten even worse and I did report that. I was told it was because of air conditioning! We called the butler for coffee in the morning. The French press coffee arrived with c

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Lihat Ulasan Tetamu untuk Hotel di New York

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Hampton Inn Manhattan Grand Central
4.3/5134 Ulasan
Midtown
Great Hotel with Cheerful and Warm Staff. Spacious room, delicious and varied breakfast each morning, quiet neighborhood. The front desk staff (especially Victoria) were attentive and engaged - it felt like a friendly apartment building. Would definitely stay again.
The Local NY
4.2/599 Ulasan
Lapangan Terbang LaGuardia
Had a brilliant experience here. For such an affordable stay the quality was excellent, the room was lovely, clean and cosy and the services offered were great - kitchen, lounge, computer/library area and laundry room. They also have activities like movie nights which is such a great bonus. The staff were extremely kind - especially Yari - who helped my friend and I when we missed our bus. We really felt taken care of. The location is also great and well connected with a subway station a few minutes away and it felt safe walking home at night. I couldn't believe we found this place and that it was as good as it seemed, especially for NYC! I would highly recommend staying here. Thank you so much to the staff who made our stay so enjoyable ❤
The Box House Hotel
4.3/5104 Ulasan
Great service, cozy rooms, and awesome ambience!
Sonder Court Square
4.3/527 Ulasan
Lapangan Terbang LaGuardia
因為離女兒家裡比較近,女兒推薦的,預訂後對於入住流程沒有明顯的提醒,我們到了紐約下了飛機 才知道要註冊,上傳護照和信用卡才算辦理自助入住,這一切完成後,我們獲取了密碼,大樓、電梯都很順利,但房間就是進不去,當時已經是半夜11點多了,長途飛機很疲憊,在房間門口聯繫客服,客服反應較快,我知道國內客服衹是傳話筒,但能體會到服務還是及時的,倒是酒店的要求很奇怪,自認為他們提供的密碼沒錯,肯定是我們操作問題,遇到這種突發事件,最好最快的解決辦法不是應該是換一個房間嗎?直到我提出這個方案,才最終解決,換的房間的床較小,房費有差價,攜程也及時退款了,很幸運我是從攜程預訂的,如果直接和酒店方預訂,語言問題等因素更難以溝通。房間本身還不錯,床墊舒服,廚房設備齊全,還有洗碗機,離**舅非常近,但住宿期間無人搞衞生,也沒有服務人員,對於語言有困難的人很麻煩。
LIC Hotel
4.2/5105 Ulasan
Lapangan Terbang LaGuardia
Service excellent , personnel disponible et à l’écoute. La chambre était propre , et la vue géniale. Le plus gros plus étant la proximité avec les transports
Feather Factory Hotel
4.1/5105 Ulasan
Lapangan Terbang LaGuardia
It’s far from the Metro but we only stay a night. so not bad. nice staffs and clean room but the room is quiet small.

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