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Embassy Suites by Hilton Newark Wilmington South
3.9/5101 Ulasan

Embassy Suites by Hilton Newark Wilmington South

Newark|2.38km dari White Chapel Park
We stay exclusive at Hilton hotels and both my husband and I are diamond members. This is a remarkably terrible Embassy Suites. This was the first and only time I have ever been treated rudely by any staff member at a Hilton Hotel. The evening front desk staff was somewhat absent (they hide in the back office and don’t even come out when the front door opens). They were completely apathetic when about the pool being closed to a family traveling with kids (yeah, it’s closed. Maybe it will open tomorrow- no “I’m sorry”, no explanation, no awareness that families choose their hotel because there is a pool advertised. The best part though was in the morning when I watched the desk be unmanned for 45 minutes (despite to front door opening multiple times) with no way to contact anyone. When I needed to go back to my room I realized I didn’t have a key, so I walked over to the breakfast staff and asked if they knew how to reach anyone. The woman there was effusively apologetic and sweet, walked to the desk, knocked on the door, and an employee came out. As the front desk employee is avoiding looking at me and mumbling her questions while staring at her screen, the restaurant employee is going out of her way to apologize and tell me that if I need anything I only need to WALK BEHIND THE DESK AND KNOCK ON THE OFFICE DOOR. I’m so floored by this that I actually decide to say something. I said to the girl at the front desk (I would call her a woman but she was acting oddly like a moody teenager) “Isn’t it odd that the only person who cares that this desk was unmanned with no way to reach anyone for 45 minutes is her and you won’t even make eye contact with me?” She said loudly while still not LOOKING at me “uh I was I the bathroom”. I said “for 45 minutes and then walked out at one knock?” “Yeah, I was IN THE BATHROOM”. Bull. Apparently the office at the Embassy Suites Newark, Wilmington is actually a very nice bathroom worthy of all the employees staying in it to such a degree that the kitchen staff have to apologize for them.

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Homewood Suites by Hilton Newark-Wilmington South Area
3.8/590 Ulasan

Homewood Suites by Hilton Newark-Wilmington South Area

Newark|2.35km dari White Chapel Park
Was here on a business trip. Location was convenient and close to my client that I needed to be. There is where my positive comments end for the review. This is an old tired property badly in need of an upgrade. Everything is old and creaky and barely keeping up. The elevator groans and creeks all the way up to the 6th floor. Sometimes I get the impression that it may give up half way. The room was somewhat decent. Large and spacious. Has 2 desks, one in the kitchen area and the other in the main area. Plenty of room to spread out and work. Full size refrigerator, stove, sink etc. Well equipped though I did not need it. There is a ceiling fan in addition to the AC which is nice. I always like some breeze when I sleep and this was a welcome feature. The Fitness room is a disaster! The pool does not have any water in it, which will definitely cramp my style. 2 out of 2 Treadmills in the Fitness center had a 'Temporarily out of order' sign on it for the 4 days I was at the hotel. Wonder what their definition of 'temporary' is. There is no AC in the Fitness room (see attached picture of dead Thermostat). I complained about this on the first day and was told that they will have the 'Engineer' look into it. 4 days later, there still was no AC in the Fitness room. There was trash all over the floor in the fitness room and it was clear that it does not get any maintenance. Breakfast was OK. Decent selection of fresh fruit, yogurt, juices and some hot items each day. The front desk was mostly empty practically every time I approached it. Had to yell out to get someones attention. When they do show up to the Front desk they have a look on their face that communicates that I was inconveniencing them!!! Overall a hotel that is completely customer unfriendly and barely qualifies as a hotel. If you can run the other way, do so.
Embassy Suites by Hilton Newark Wilmington South
3.9/5101 Ulasan

Embassy Suites by Hilton Newark Wilmington South

Newark|2.38km dari White Chapel Park
We stay exclusive at Hilton hotels and both my husband and I are diamond members. This is a remarkably terrible Embassy Suites. This was the first and only time I have ever been treated rudely by any staff member at a Hilton Hotel. The evening front desk staff was somewhat absent (they hide in the back office and don’t even come out when the front door opens). They were completely apathetic when about the pool being closed to a family traveling with kids (yeah, it’s closed. Maybe it will open tomorrow- no “I’m sorry”, no explanation, no awareness that families choose their hotel because there is a pool advertised. The best part though was in the morning when I watched the desk be unmanned for 45 minutes (despite to front door opening multiple times) with no way to contact anyone. When I needed to go back to my room I realized I didn’t have a key, so I walked over to the breakfast staff and asked if they knew how to reach anyone. The woman there was effusively apologetic and sweet, walked to the desk, knocked on the door, and an employee came out. As the front desk employee is avoiding looking at me and mumbling her questions while staring at her screen, the restaurant employee is going out of her way to apologize and tell me that if I need anything I only need to WALK BEHIND THE DESK AND KNOCK ON THE OFFICE DOOR. I’m so floored by this that I actually decide to say something. I said to the girl at the front desk (I would call her a woman but she was acting oddly like a moody teenager) “Isn’t it odd that the only person who cares that this desk was unmanned with no way to reach anyone for 45 minutes is her and you won’t even make eye contact with me?” She said loudly while still not LOOKING at me “uh I was I the bathroom”. I said “for 45 minutes and then walked out at one knock?” “Yeah, I was IN THE BATHROOM”. Bull. Apparently the office at the Embassy Suites Newark, Wilmington is actually a very nice bathroom worthy of all the employees staying in it to such a degree that the kitchen staff have to apologize for them.

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Lihat Ulasan Tetamu untuk Hotel di Newark

Mencari hotel berdekatan White Chapel Park? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Holiday Inn Express & Suites Wilmington-Newark
4.5/5102 Ulasan
Menginap ini barang-barang tidak disimpan di dalam bilik Saya terpaksa meminta mereka lelaki malam itu nampaknya mempunyai tambahan apabila saya suka seolah-olah itu bukan masalahnya Saya hanya pergi ke sana untuk menjauhkan diri daripada semua orang
Homewood Suites by Hilton Newark-Wilmington South Area
3.8/590 Ulasan
Was here on a business trip. Location was convenient and close to my client that I needed to be. There is where my positive comments end for the review. This is an old tired property badly in need of an upgrade. Everything is old and creaky and barely keeping up. The elevator groans and creeks all the way up to the 6th floor. Sometimes I get the impression that it may give up half way. The room was somewhat decent. Large and spacious. Has 2 desks, one in the kitchen area and the other in the main area. Plenty of room to spread out and work. Full size refrigerator, stove, sink etc. Well equipped though I did not need it. There is a ceiling fan in addition to the AC which is nice. I always like some breeze when I sleep and this was a welcome feature. The Fitness room is a disaster! The pool does not have any water in it, which will definitely cramp my style. 2 out of 2 Treadmills in the Fitness center had a 'Temporarily out of order' sign on it for the 4 days I was at the hotel. Wonder what their definition of 'temporary' is. There is no AC in the Fitness room (see attached picture of dead Thermostat). I complained about this on the first day and was told that they will have the 'Engineer' look into it. 4 days later, there still was no AC in the Fitness room. There was trash all over the floor in the fitness room and it was clear that it does not get any maintenance. Breakfast was OK. Decent selection of fresh fruit, yogurt, juices and some hot items each day. The front desk was mostly empty practically every time I approached it. Had to yell out to get someones attention. When they do show up to the Front desk they have a look on their face that communicates that I was inconveniencing them!!! Overall a hotel that is completely customer unfriendly and barely qualifies as a hotel. If you can run the other way, do so.
Days Inn by Wyndham Newark Wilmington
3/5113 Ulasan
Muy bien ubicado pero les falta odorizar las habitaciones por personas que fuman en habitaciones de no fumadores no es mayor cosa pero a mi en lo personal me gusta mucho la limpieza
Quality Inn Newark
2.6/5110 Ulasan
Hotel yang bagus, berdekatan dengan kemudahan, tempat yang bagus, tempat letak kereta kadang-kadang sukar, tetapi bagus!!
Red Roof Plus+ Wilmington - Newark
3/5101 Ulasan
Hotel yang hebat, di lokasi yang hebat. Akan sentiasa tinggal di sini!!!!
Hyatt Place Newark
4.5/554 Ulasan
酒店很新視野也不錯 終於感覺很好 難得來體驗一會 面對主街的房間天亮了會有點刺眼 但是窗簾的遮光度還是可以的 地理位置非常好

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