Hotel 5 Bintang Terbaik di Newcastle

Lovely unique hotel. Beautifully designed. Breakfast buffet was excellent and worth every cent. Freshest ingredients. Staff were very helpful. Great location to restaurants. One negative with the standard room we had - there is no provision for luggage. Perfect if you're on an overnight stay only. It is also not car friendly when you first arrive. Valet parking at $50 a night is very expensive. However there is a parking station nearby. The ramp is also not obvious on arrival with luggage. However, overall we thoroughly enjoyed our stay.

The service from all employees was 5 star. All friendly and smiling nothing was too much trouble. The rooms were as you would expect for a QT Hotel and delivered a luxurious experience. There was no top sheet on the bed - which I found a bit odd - but each to their own. I stayed in room 211 and the only issue was a strong sewerage like smell when entering the room - but this dissipated after 5-10min in the room - but it happened each time I entered the room

Awesome accommodation, amazing and compassionate staff (especially Demi). The rooms are always clean. There can be better rooms for the same price/cheaper elsewhere but I always prioritise The Lucky when booking as they always look after us. Additional bonus, they have a lift for accessibility.

Great location. Walk to oceans bath in 3 mins. Massive space in family room for 3 adults & 2 kids.

Hotel is in awesome location. The staff are excellent in all departments. The rooms are starting to look dated and tired. Need some TLC. The bathroom floors are grey and dirty in areas and lots of the timber panels in the rooms are starting to blister and have paint falling of them.

Located close to beach and walking distance to all places of interest around Newcastle. Classic style pub with great food and accommodation. Friendly staff . This was my second trip to Newcastle and stay at the Grand Hotel in the last 12 months.

From the moment I called to book a configuration of rooms, the service was personal and perfect. Then we went into our rooms. Wow. So spacious. So clean. So well set out (all of us in our separate suites thought the same). The shower was luxurious with a water flow ideal when on a weekend away. The small touches of a lolly bag and personal note added to the whole experience.

Great location, easy remote operated check in service. Communal area presented well. The lift worked to go upwards from ground to level one, but it wasn’t functioning when we left (downwards function from level one to ground). Room 1 - upon entering had a horrible dirty shoe smell. It has a major shower drainage problem where the fall of the shower floor runs into the room, possibly over time water on the carpet is causing the constant smell. The hand basin drain was also blocked. The renovation was modern, however the wear and tear is now evident. Could do with a bond clean and some maintenance. The ratings could improve easily if maintenance and cleanliness were addressed because the service and location are great.

2 days before 3 of us were due to stay at another property in Newcastle, (a 2 bedroom apartment), I was called to say the apartment I had booked (Nouveau on Young) had become unavailable due to the people in it extending their stay. Suffice to say that a heated discussion entailed and even more so when the only alternative they offered was a 1 bedroom apartment with a trundle bed in the lounge room for my 70 year old sister to sleep in, in this so called ”Executive Apartment” in a completely different suburb!! The only recompense the SMUG manager offered was free parking! OR of course the other option of cancelling our booking and getting a refund.... We had booked the other apartment 6 months before our stay as it is very near the Stadium where we were seeing a concert and obviously the whole of Newcastle was booked out by the time it came to 2 days beforehand. This apartment was ok, though not properly cleaned. The bedroom is small, the furniture is old and worn. The verandah not maintained. It certainly isn't big enough for 3 people to stay in comfortably! This company operates a string of properties in Newcastle and I would be wary of receiving any reliability, help, sympathy or recompense regarding your booking.

Dengan penginapan di Nautilos Apartments di Newcastle, anda akan berada berhampiran pantai, dalam lingkungan 5 minit memandu dari Pantai Newcastle dan Foreshore Footpath. Hotel ini berada 15.4 km dari Tasik Macquarie dan 0.5 km dari Muzium Newcastle.Berseronoklah dengan peluang rekreasi seperti kolam renang terbuka atau gunakan kemudahan lain yang termasuk akses Internet wayarles percuma.Di Nautilos Apartments, nikmati sajian yang memuaskan di restoran.Pengangkutan ulang-alik lapangan terbang disediakan dengan dikenakan surcaj (tersedia 24 jam) manakala letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Selesakan diri anda di salah sebuah daripada 2 bilik berhawa dingin yang menampilkan dapur dengan peti sejuk/penyejuk beku saiz penuh dan ketuhar. Bilik mempunyai balkoni persendirian. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, sedangkan televisyen skrin rata disediakan untuk hiburan anda. Kemudahan yang disediakan merangkumi meja dan tempat duduk berasingan, manakala pengemasan disediakan setiap minggu.