Hotel berhampiran Elswick Pool di Newcastle

The receptionist was very friendly and check-in was easy. The bed was really comfortable, the room was clean, had a hair dryer, a large mirror and a shower gel. Soundproofing was not great (we could hear everything that was going on on the corridor) but luckily other guests were not loud at night. The window blind was broken. Overall it was a good stay - a good location and a comfortable bed was all we needed.

Excellent value for money, cannot fault anything other then the Restaurant, very limited and expensive for what you get. Breakfast supposedly is Buffet, but less than 25 people it's just a bad deal you get a full English Breakfast which in my opinion is not value for money always ask at Reception before you pay as to what your going to get. Gary Lansing. Lovely Staff very professional and helpful

A friend who was also staying at the hotel had an accident away from the hotel. He tripped over a paving kerb cutting his head. The reception staff were very helpful in cleaning the cut and supplying plasters.

The drive up to the castle was was fantastic as the view of the castle looked stunning. The entrance to the court yard for parking was quaint and inviting. The look of the court yard looking at all the out buildings looked inviting and very well presented. The “stocks” make for great entertainment The entrance to the reception is like looking for the secret door but the plaque at the side with history information explains why and is interesting to read. Inside the reception is is quite dark but this for me added to the ambience of the place. The staff where welcoming, polite and explained the hotel set up. We stayed in one of the room in the courtyard which was beautiful. Very nicely decorated and good value for money. The room was cozy. We’d booked to have a meal in the Knights Restaurant and we had pre drinks in the bar first The walk to the restaurant through the corridor into the central courtyard was very different yet beautiful. It’s so old and it was nice to see it was decorated and kept within “keeping” The bar again was inviting and cosy and it was great to see that the drinks and wine list was very reasonably priced. So often places know you are a target audience and inflate the prices ridiculously however in our opinion the castle had not done this. There was a good choice of cocktails and the “smoked” cocktails added that something a little bit different and we didn’t mind paying a few pounds more for the “quirkiness”. Again the staff where very professional, friendly and well presented. The walk from the bar/lounge area to the Knights Restaurant was stunning through the corridors of the castle and past a lovely looking staircase and when we walked into the restaurant I was overwhelmed as it was stunning and not what I was expecting. The arched ceiling, the lighting, the privacy of how the tables where set out we felt was very nice. We thought it all created a romantic setting. It was very secluded but included. The menu choice was good and the food was beautiful. The service was great too and again the staff were very professional, polite and very well presented. The prices on the menu varied so I would say they’d catered fo most people’s budget and it was your own choice on how much you spend Our nights sleep was comfortable and the walk back from the restaurant to the courtyard was well lit but again in keeping with been in a castle environment. Great use of mood lighting. My husband even went into the stocks on the was home (🤣) Breakfast the next morning again did not disappoint. The selection was fantastic and plenty of food to choice from Overall we can can not fault our experience. It was a lively venue with great facilities and very well presented. The staff where Courteous, polite, friendly and very well presented. I would recommend this as a place to go and stay. We must go back so we can stay in one of the castle rooms as I am sure they would be as good and maybe even more “quirkier” than the courtyard rooms which were very nice.

Karen was so friendly and helpful at check in. The room was nice, clean and the bed was comfortable. It was a shame the perimeter outside the hotel was covered in litter. It would have been great to have a key to let myself in the front door after 10pm, rather than having to ring the bell but the key didn't allow for this as they said it hadn't been updated.

Hotel is good location for trip to Metro Centre - approx 10 mins walk. Hotel is right next to TGI Fridays, and a wee local restaurant called the Skiff Inn. Would highly recommend the Skiff Inn - food is delicious. Hotel is within walking distance of Asda and Aldi (see photo) and other retainers within the retail park nearby. Staff were very helpful during our stay. Breakfast was good both mornings. Ice machine in lobby is fab if you want drinks/water in your room. Would definitely stay again.

Lokasi yang sangat baik dan sangat bagus menikmatinya dengan rakan-rakan saya kakitangan sangat mesra terutamanya kelab Helth gai Saya suka dia lelaki yang sangat muda orang yang sopan Hotel yang sangat bersih Pemandangan yang sangat bagus dari bilik kami, matahari terbenam jambatan Tyers dari tempat letak kereta bilik kami sangat bagus tetapi bayar untuk itu tidak kisah ia berbaloi lokasi yang hebat terima kasih

Good location, right in the centre of everything. Excellent car park at station opposite, £12 Friday to Monday so good value. Amazing breakfast - especially waffle machine! Had trouble when first arriving, room was booked as room with a city view however all we could view was the bins! So asked to be moved, lady on desk was a bit rude and abrupt but did eventually move us to a different room when we kept asking to be moved. Room again didn’t really have a city view but after 6 hours driving I was too tired to keep asking. Room was overall nice, few issues with cleanliness but overall pretty good. Would return for the breakfast and location… aslong as I wasn’t looking at bins again.

Fantastic location very close to the busy party and shopping street in Newcastle. Staff very friendly

Stayed here for 2 nights and it was an amazing hotel , very clean , great staff and beautiful rooms . There is a thia restaurant attached to the hotel and their food was outstanding and the service was high quality . There was also a bar serving pub classics too and was very reasonably priced. I would defo stay here again and visit the restaurant as its a hidden little gem of a place.