Hotel berhampiran Chùa Phổ Tế Ni Tự, Nha Trang

We stayed two nights in the ocean view room with breakfast and dinner. The services, facilities and set up of the room are excellent and of 5 stars standard. Staff are friendly and helpful. Only two minor things that puzzled me.: Coffee served in breakfast with no teaspoon included. There is no pen in the room for writing.

We had reservations for a suite 1 bedroom ocean view room, and the pictures on the Capital One travel website showed this room with a round bed and ocean view. However upon arrival, the manager (“Hoc”? On 08Nov22 afternoon) tried to put us in an inferior room facing a building with 2 beds and a partial ocean view. When went back down and refused this room He said his system showed this is what I reserved and paid for. I showed him my prepaid reservation clearly showing otherwise. It also didn’t make sense, as his room was only $28 for 2 nights and we paid $68 per my reservation receipt for the suite 1bd ocean view. While there clearly was some miscommunication in the reservation systems, Instead of acknowledging and honoring my reservation documents, and dealing with the problem between vendors in the background, he said mine were a “lie”! Yes actual quotes! Even though my payment clearly indicated there was no way I reserved the inferior room he put me in. Over the course of the next half hour, we went back and forth, him upping the room type and me showing him pictures of the room I reserved and requesting that room. He even said that I could NOT have that room because they “sold out 10 minutes ago” and maybe I could “try again tomorrow to switch rooms if available”. I then showed him on my phone that Booking.com shows 3 of these rooms still available - and he said it was “lie”, again! So I showed him on Agoda.com the same fact; he just shook his head. I then called Capital One Travel and they talked to him via my phone as they couldn’t reach his office internationally. FINALLY after all this I got the room I paid for. But I was not happy about this check-in experience. It tainted our whole stay here. Perhaps it was just a one off with this manager, but his behavior demonstrated a serious lack of customer service, common courtesy, logic given the rate we paid, and integrity. We question how the hotel could tolerate such behavior and concluded he must have the support of his management to have been so aggressive and bold in his actions. We will NEVER stay here again as a result.

It provides great services, nice staff , quick check in and check out procedures. The room is cleaned so well and big given the very reasonable price. We have daily nice and tasty breakfast. We enjoy staying here and for sure will be back to this hotel in the short time.

A very nice hotel and amenities. During first night, some hiccups over shower screen door but the counter leader, Thanh was fast enough to arrange necessary check and change of room. Even though I tried ro be a little bit difficult, Thanh was always on a smile to address concern. Thumbs up to the organisation for having Thanh as their employee. Thanh deserved to be praised and rewarded by the hotel organisation for good service attitude. Room were clean and big. Amenities are good too. Staff are always ready to help as our dad has difficulty walking, the security guard and bell boy there will always rush forward to help and hold our dad when walking up the hotel front entrance stairs. All of the hotel bell boy and security guards deserve to be praised and rewarded by the organisation too. Thank you! We will be back again.

Lokasi pusat. Kami segera menyelesaikan dengan deposit sebanyak 200,000 Wong, mereka memberi kami wang tunai dan membayarnya dengan segera. Kolam-kolamnya bagus. Bilik dengan pemandangan laut yang bagus.

It was lovely to stay at the Panama Hotel, the rooms are beautiful, modern and well equipped, the bed is comfy, the bathrooms are big and the bathtubs are nice and spacious too! My room had a balcony with a nice view of the city and mountainside! The breakfast buffet is really good. The main ***** of beach is right around the corner and everything you need is within walking distance! Would recommend 👌🏻

Ia adalah yang terbaik. Ia tidak masuk akal bahawa anda boleh menginap di hotel seperti ini dengan harga sekitar 30,000 won. Kakitangan yang mesra boleh berkomunikasi dalam bahasa Inggeris Kolam renang Sarapan Kemudahan gimnasium yang sempurna Perkara yang paling penting ialah penghawa dingin (saya banyak memuat naik kerana ia sejuk) dan tekanan air yang baik.

The hotel has a very good view and position in Nha Trang beach. I and my family enjoyed our wonderful weekend here. Services is excellent. I will came back here in the future. Hotel serve poolside BBQ with a beachfront view and the open atmophere. You can see the whole beautiful drone show event in Nha Trang Festival 2023. What a nice place!

We are an Australian couple that stayed here for 5 days. Lovely resort and facilities. The buffet breakfast was amazing. Rooms were great, spacious and clean. There is amazing views of Nha Trang city from this resort! They offer a free shuttle bus to the centre of Nha Trang at certain times which was great as there is no other shops/restaurants within a walkable distance. Taxis generally cost roughly 150,000 VND for a one way trip to the centre of town if required. The restaurant at the resort has delicious food though! They have app to download to your phone which provides information and you can order room services through. Small tip would be if they had QR code on pool side tables you could order drinks with. Currently you have to get up and go to restaurant to order, then they will bring to you. We would have spend a lot more money on drinks poolside if we didn’t have to get up each time! The staff we all friendly and all are happy to help. Overall we were very happy and satisfied with our stay here! Great place to stay for a relaxing, slow moving holiday! :)

Overall, 10/10 The island, the accommodation, staff, everything is really good. We loved the pool & the shore, but I recommend everyone to buy breakfast & dinner, so you won’t have to think about it. They have room service, food is good but not as good as the buffet. Also: book the room with VinWonders tickets, it’s a great deal ＜3