Hotel berhampiran CÔNG VIÊN CX9 KĐT AN BÌNH TÂN, Nha Trang

Stiamo alloggiando proprio adesso in questo hotel,prenotato ieri dopo essere scappati dall altro pessimo hotel in cui eravamo(ed era in 5 stelle) Devo dire onestamente uno degli hotel migliori in cui ho soggiornato nel mio viaggio in Vietnam. L albergo deve essere nuovo,camera moderna,pulita,spaziosa e con un bel balconcino che affaccia sulla città(ci sono anche camere vista mare). Piscina al 21esimo piano,due ascensori e non è da sottovalutare quando un hotel è pieno. Personale molto gentile,sempre sorridente e giovane come in tutto il Vietnam. Servizio di cambio euro e dollari in dollari vietnamiti (il miglior tasso trovato in 15 giorni) Avevo sbagliato e fatto due prenotazioni e loro si sono preoccupati di sistemare le cose con agoda e Booking senza il minimo problema. La città è molto bella e grazie a loro il nostro soggiorno non è stato rovinato,anzi,come sarebbe successo se fossimo rimasti nell altro albergo. Posizione magnifica,in pieno centro ma in via silenziosa anche con finestra aperta,servizio di noleggio motorino proprio davanti. Unica nota negativa la Colazione non proprio negli standard europei(mancano i dolci). Tornerei comunque senza pensarci un attimo. Come sempre il personale sa far la differenza è questi ragazzi ci hanno fatto stare benissimo consigliandoci e prenotando per noi quello che chiedevamo. Hotel ben al di sopra degli standard visti senza contare L ottimo prezzo. Grazie di cuore a tutto lo staff,avete confermato La magnifica ospitalità vietnamita. Una menzione particolare alla receptionist giovane ma preparata e con un ottimo livello di inglese

Ia terletak di pusat bandar, jadi mudah untuk perjalanan kerana kedai urut dan restoran semuanya tertumpu di sana. Walau bagaimanapun, pengering adalah agak rawak, jadi ia mungkin rosak. Selain daripada itu semuanya baik. Kolam renang juga terletak di atas bumbung, jadi anda boleh menikmati pemandangan pada waktu malam atau siang hari. Perkhidmatan kakitangan adalah baik.

A very nice hotel and amenities. During first night, some hiccups over shower screen door but the counter leader, Thanh was fast enough to arrange necessary check and change of room. Even though I tried ro be a little bit difficult, Thanh was always on a smile to address concern. Thumbs up to the organisation for having Thanh as their employee. Thanh deserved to be praised and rewarded by the hotel organisation for good service attitude. Room were clean and big. Amenities are good too. Staff are always ready to help as our dad has difficulty walking, the security guard and bell boy there will always rush forward to help and hold our dad when walking up the hotel front entrance stairs. All of the hotel bell boy and security guards deserve to be praised and rewarded by the organisation too. Thank you! We will be back again.

It was lovely to stay at the Panama Hotel, the rooms are beautiful, modern and well equipped, the bed is comfy, the bathrooms are big and the bathtubs are nice and spacious too! My room had a balcony with a nice view of the city and mountainside! The breakfast buffet is really good. The main ***** of beach is right around the corner and everything you need is within walking distance! Would recommend 👌🏻

The hotel is in very good location i did walk around stroll the beach, park and walk to center, the room has facilities but you need to request if its not available, the best part foe me is i can wash my clothes, there is a languages barrier but google can help.

We had reservations for a suite 1 bedroom ocean view room, and the pictures on the Capital One travel website showed this room with a round bed and ocean view. However upon arrival, the manager (“Hoc”? On 08Nov22 afternoon) tried to put us in an inferior room facing a building with 2 beds and a partial ocean view. When went back down and refused this room He said his system showed this is what I reserved and paid for. I showed him my prepaid reservation clearly showing otherwise. It also didn’t make sense, as his room was only $28 for 2 nights and we paid $68 per my reservation receipt for the suite 1bd ocean view. While there clearly was some miscommunication in the reservation systems, Instead of acknowledging and honoring my reservation documents, and dealing with the problem between vendors in the background, he said mine were a “lie”! Yes actual quotes! Even though my payment clearly indicated there was no way I reserved the inferior room he put me in. Over the course of the next half hour, we went back and forth, him upping the room type and me showing him pictures of the room I reserved and requesting that room. He even said that I could NOT have that room because they “sold out 10 minutes ago” and maybe I could “try again tomorrow to switch rooms if available”. I then showed him on my phone that Booking.com shows 3 of these rooms still available - and he said it was “lie”, again! So I showed him on Agoda.com the same fact; he just shook his head. I then called Capital One Travel and they talked to him via my phone as they couldn’t reach his office internationally. FINALLY after all this I got the room I paid for. But I was not happy about this check-in experience. It tainted our whole stay here. Perhaps it was just a one off with this manager, but his behavior demonstrated a serious lack of customer service, common courtesy, logic given the rate we paid, and integrity. We question how the hotel could tolerate such behavior and concluded he must have the support of his management to have been so aggressive and bold in his actions. We will NEVER stay here again as a result.

Wir haben die höchste Zimmer Kategorie gebucht. Es war das Zimmer auf der vorletzten Etage und das am höchsten gelegene mit Terrasse. Neunzehn Euro die Nacht ohne Frühstück in 2. Reihe hinter dem Strand mit Meerblick und guter Lage - so die Bilder und die Informationen. Schon die Gasse zum Eingang macht nicht wirklich einen guten. Man muss am Eingang einer Küche vorbei aus der es eher nicht so gut riecht immer mal Müll rausgeflogen kommt. Gut, da kann das Hotel nichts dafür. Ein sehr netter Pförtner hilft einem -ob wann will oder nicht- mit dem Gepäck. Er wird einen auch aufs Zimmer bringen. Der Check In ging schnell und der Reisepass muss an der Rezeption bis zum CheckOut hinterlegt werden. Den bekommt man nicht zurück. Zum Glück waren wir zu zweit so dass wir noch einen Pass hatten um einen Scooter zu leihen. Wir kamen auf der Etage an direkt an der Zimmertür ein riesiger Aschenbecher (als Nichtraucher eklig) Rauchen im Zimmer verboten aber auf dem 2qm Flur und 1 cm vor dem Zimmer erlaubt? Es befinden sich jeweils 2 Zimmer auf den Etagen. Unsere Tür ging nicht ohne Gewalt zu. Absolut verzogen. Im Zimmer dann die große Enttäuschung. Das Zimmer ist in einem Flair gestaltet, der etwas zu altbacken anmutet (das wussten wir aber schon von den Bildern), dass es jedoch schon so herunter gewohnt war.. damit haben wir nicht gerechnet. Die Podeste, der gesamte Boden.. alles schwer beschädigt und das nicht zuletzt weil es auch gar nicht richtig gebaut wurde. Das klingt vll witzig aber: als hätte ein Bäcker das alles gebaut. Barfuß laufen (was ja Standard in Innenräumen in Asien ist) unmöglich wegen Verletzungsgefahr. Ich bin in den ersten Minuten mit den Füßen öfter an herausstehenden Nasen hängengeblieben und hat mir 2 mal die Fußsohle eingeklemmt zwischen den Brettern im Boden welche nachgegeben haben. Wir schlafen immer gern auf sehr festen Matratzen aber das runde Bett war keine Matratze, es war so hart dass es eher ein Brett war. Es war auch keine Matratze erkennbar. Hat keinen Zentimeter nachgegeben. Das Bettzeug wirkte auch verlebt und die Gardine an der Terassentür (welche überhaupt nicht dicht war) hatte viele Löcher. Die Glasscheiben an der Fensterfront waren leider keine Fenster sondern mit Silikon zusammen geklebte große Scheiben. Man hört von draußen alles und das der Boden auch so aufgegangen ist wundert mich nicht, da Wasser und Feuchte hier leichten Zugang haben. Es war nicht sauber.. der Computer (Tower, Tastatur..) war sehr schmutzig.. auch der Stuhl. Die Terasse war so nackig und die Möbel aufgerissen (Rattan).. wir haben uns nicht wohl gefühlt uns wussten, dass wir hier keine 7 Nächte verbringen werden. Wir haben die Zustände an Agoda übermittelt und auch der Rezeption bescheid gegeben, dass wir dies getan haben. Wir haben nicht gepoltert.. einfach nur mittgeteilt, dass wir uns nicht wohl fühlen und alles in einem wirklich sehr schlechten Zustand ist, wir uns aber nicht streiten wollen sondern einfach gehen möchten. Die D

Tried to claim and fine us saying that one of my colleague smoked in the room but actually he is just a regular smoker who smoked outside and return to his room with smell attached to his clothing. The policy should state non smoker room if they want to be specific.

We are an Australian couple that stayed here for 5 days. Lovely resort and facilities. The buffet breakfast was amazing. Rooms were great, spacious and clean. There is amazing views of Nha Trang city from this resort! They offer a free shuttle bus to the centre of Nha Trang at certain times which was great as there is no other shops/restaurants within a walkable distance. Taxis generally cost roughly 150,000 VND for a one way trip to the centre of town if required. The restaurant at the resort has delicious food though! They have app to download to your phone which provides information and you can order room services through. Small tip would be if they had QR code on pool side tables you could order drinks with. Currently you have to get up and go to restaurant to order, then they will bring to you. We would have spend a lot more money on drinks poolside if we didn’t have to get up each time! The staff we all friendly and all are happy to help. Overall we were very happy and satisfied with our stay here! Great place to stay for a relaxing, slow moving holiday! :)

I spent three days with my family in the Alma Resort, our room type is the oceanfront villa has 3 bedrooms with a private pool, this was a wonderful villa. I can say this is the most beautiful resort recently and can say it was 5 star + and we absolutely loved it. Especially, there were 12 pools, a beautiful beach which was clean and plenty of sunbeds to relax on at the pools and beach. A multitude of things to do, yoga in the morning, a water park, mini golf, a tennis course, and even a cinema. The Service Center and Receptionist were friendly, they answered all our questions and also made sure we had everything we needed. We can't thank you enough for all of the staff. We were a bit sad we couldn't spend more time at this resort and we will come back here for the next holiday. Thanks a lot!