Hotel berhampiran Ngoc Thanh Church, Nha Trang

Tried to claim and fine us saying that one of my colleague smoked in the room but actually he is just a regular smoker who smoked outside and return to his room with smell attached to his clothing. The policy should state non smoker room if they want to be specific.

Wir haben die höchste Zimmer Kategorie gebucht. Es war das Zimmer auf der vorletzten Etage und das am höchsten gelegene mit Terrasse. Neunzehn Euro die Nacht ohne Frühstück in 2. Reihe hinter dem Strand mit Meerblick und guter Lage - so die Bilder und die Informationen. Schon die Gasse zum Eingang macht nicht wirklich einen guten. Man muss am Eingang einer Küche vorbei aus der es eher nicht so gut riecht immer mal Müll rausgeflogen kommt. Gut, da kann das Hotel nichts dafür. Ein sehr netter Pförtner hilft einem -ob wann will oder nicht- mit dem Gepäck. Er wird einen auch aufs Zimmer bringen. Der Check In ging schnell und der Reisepass muss an der Rezeption bis zum CheckOut hinterlegt werden. Den bekommt man nicht zurück. Zum Glück waren wir zu zweit so dass wir noch einen Pass hatten um einen Scooter zu leihen. Wir kamen auf der Etage an direkt an der Zimmertür ein riesiger Aschenbecher (als Nichtraucher eklig) Rauchen im Zimmer verboten aber auf dem 2qm Flur und 1 cm vor dem Zimmer erlaubt? Es befinden sich jeweils 2 Zimmer auf den Etagen. Unsere Tür ging nicht ohne Gewalt zu. Absolut verzogen. Im Zimmer dann die große Enttäuschung. Das Zimmer ist in einem Flair gestaltet, der etwas zu altbacken anmutet (das wussten wir aber schon von den Bildern), dass es jedoch schon so herunter gewohnt war.. damit haben wir nicht gerechnet. Die Podeste, der gesamte Boden.. alles schwer beschädigt und das nicht zuletzt weil es auch gar nicht richtig gebaut wurde. Das klingt vll witzig aber: als hätte ein Bäcker das alles gebaut. Barfuß laufen (was ja Standard in Innenräumen in Asien ist) unmöglich wegen Verletzungsgefahr. Ich bin in den ersten Minuten mit den Füßen öfter an herausstehenden Nasen hängengeblieben und hat mir 2 mal die Fußsohle eingeklemmt zwischen den Brettern im Boden welche nachgegeben haben. Wir schlafen immer gern auf sehr festen Matratzen aber das runde Bett war keine Matratze, es war so hart dass es eher ein Brett war. Es war auch keine Matratze erkennbar. Hat keinen Zentimeter nachgegeben. Das Bettzeug wirkte auch verlebt und die Gardine an der Terassentür (welche überhaupt nicht dicht war) hatte viele Löcher. Die Glasscheiben an der Fensterfront waren leider keine Fenster sondern mit Silikon zusammen geklebte große Scheiben. Man hört von draußen alles und das der Boden auch so aufgegangen ist wundert mich nicht, da Wasser und Feuchte hier leichten Zugang haben. Es war nicht sauber.. der Computer (Tower, Tastatur..) war sehr schmutzig.. auch der Stuhl. Die Terasse war so nackig und die Möbel aufgerissen (Rattan).. wir haben uns nicht wohl gefühlt uns wussten, dass wir hier keine 7 Nächte verbringen werden. Wir haben die Zustände an Agoda übermittelt und auch der Rezeption bescheid gegeben, dass wir dies getan haben. Wir haben nicht gepoltert.. einfach nur mittgeteilt, dass wir uns nicht wohl fühlen und alles in einem wirklich sehr schlechten Zustand ist, wir uns aber nicht streiten wollen sondern einfach gehen möchten. Die D

Ia terletak di pusat bandar, jadi mudah untuk perjalanan kerana kedai urut dan restoran semuanya tertumpu di sana. Walau bagaimanapun, pengering adalah agak rawak, jadi ia mungkin rosak. Selain daripada itu semuanya baik. Kolam renang juga terletak di atas bumbung, jadi anda boleh menikmati pemandangan pada waktu malam atau siang hari. Perkhidmatan kakitangan adalah baik.

Don't go here! We arrived in Nha Trang at 10:00 pm for a 2-night stay. The hotel was poorly lit and the only business on a dank street. Our airport transfer driver wryly commented that the hotel had recently reopened after two years. The only worker, a man in the lobby, was fast asleep on the couch when we arrived and I had to wake him up by tapping on the wall. He blearily handed us our key. Forgivable, but he did not speak English. Upstairs in our room, things were worse. The room was clearly neglected since COVID 19 measures were in place. First, lack of cleanliness - there was a foul smell near the bathroom, the scent of cigarette smoke emitting from one of the air ducts, and there was a suspiciously poop-like substance on the bathroom wall. We also found a long hair under the first layer of sheets on the bed. Second, security concerns- the balcony door did not lock, and we could somehow hear drunk people yelling in the deserted street. The last straw was a chemical stench that emitted from the shower when we turned it on. We ended up leaving this hotel after two hours and immediately booking another due to the above concerns.

Ia adalah yang terbaik. Ia tidak masuk akal bahawa anda boleh menginap di hotel seperti ini dengan harga sekitar 30,000 won. Kakitangan yang mesra boleh berkomunikasi dalam bahasa Inggeris Kolam renang Sarapan Kemudahan gimnasium yang sempurna Perkara yang paling penting ialah penghawa dingin (saya banyak memuat naik kerana ia sejuk) dan tekanan air yang baik.

Stiamo alloggiando proprio adesso in questo hotel,prenotato ieri dopo essere scappati dall altro pessimo hotel in cui eravamo(ed era in 5 stelle) Devo dire onestamente uno degli hotel migliori in cui ho soggiornato nel mio viaggio in Vietnam. L albergo deve essere nuovo,camera moderna,pulita,spaziosa e con un bel balconcino che affaccia sulla città(ci sono anche camere vista mare). Piscina al 21esimo piano,due ascensori e non è da sottovalutare quando un hotel è pieno. Personale molto gentile,sempre sorridente e giovane come in tutto il Vietnam. Servizio di cambio euro e dollari in dollari vietnamiti (il miglior tasso trovato in 15 giorni) Avevo sbagliato e fatto due prenotazioni e loro si sono preoccupati di sistemare le cose con agoda e Booking senza il minimo problema. La città è molto bella e grazie a loro il nostro soggiorno non è stato rovinato,anzi,come sarebbe successo se fossimo rimasti nell altro albergo. Posizione magnifica,in pieno centro ma in via silenziosa anche con finestra aperta,servizio di noleggio motorino proprio davanti. Unica nota negativa la Colazione non proprio negli standard europei(mancano i dolci). Tornerei comunque senza pensarci un attimo. Come sempre il personale sa far la differenza è questi ragazzi ci hanno fatto stare benissimo consigliandoci e prenotando per noi quello che chiedevamo. Hotel ben al di sopra degli standard visti senza contare L ottimo prezzo. Grazie di cuore a tutto lo staff,avete confermato La magnifica ospitalità vietnamita. Una menzione particolare alla receptionist giovane ma preparata e con un ottimo livello di inglese

It’s a new hotel and it seems like they didn’t finish all the construction things, during our stay they were installing the door so we couldn’t use the main entrance of the hotel. On our last day they had a photo shoot of the hotel so all the morning a lot of people were walking everywhere and taking pictures they even asked me to leave the gym because of it. By the way the gym is too small. Also one side of the building is facing the other building under construction, unfortunately we had the room with this view. The sauna is not free. The breakfast’s verity is too poor. But there are some positive things like rooms, since the hotel is new rooms are also new and well furnished. I can recommend the hotel but not now, maybe in a month or two when they fix all the construction things.

We visited this property earlier this year and were so impressed we returned with our elderly parents. It is a newly built & modern property with exceptional service. I made a mistake with my booking and the staff & management were exceptionally accommodating. The property is located close to the beach and surrounded by great restaurants & close to large shopping complex

The staff were fantastic. Rooms were clean and well presented. Breakfast was excellent. Nothing was too much. I spoke to the manager Ms Trang she gave me some great advice what to see in the area and places to eat. I will definitely be back. Thank you again a satisfied customer

The WORST resort ever.....!!! TOTALLY a SCAM !!! PLEASE READ before booking! FIRSTLY, we paid for 3 nights in a bungalow with a sea view, what we actually got was an appartment with a sea view. The resort does not have the typical bungalows you would expect to find in a tropical resort. SECONDLY, during our stay they were constructing a new area on the sea front near the pool and our appartment. We raised this with the resort as the noise was annoying when we booked a resort to rest and relax. One of the Managers discussed this with the owner and informed us that the work would stop for the remaining duration of our stay (2 days). Later that day in the afternoon they started to work again which we found strange. Later that evening on returning from the city we found a letter from the hotel in our room informing us that the work will continue for the coming days. We discussed with the Manager again (apparently only responsibile for the restaurant) and he was as supprised as us. We left it with him to discuss again with the owner. After being informed by the hotel that the work would stop for the coming two days to help us enjoy our stay at the resort, we thought amazing a hotel that really focuses on its guests experience....! We are really disappointed and feel that a hotel with such high ambitions should be more focused on its guests and when you say something will happen make sure it does....a promise is a promise. THIRDLY there is no PRIVATE beach, only a slab on concrete by the sea. On booking said the resort has a private beach, this is not true and maybe what they are trying to build..... We picked this resort because reviews seemed very positive, photos looked amazing and location was ideal for our need to take 3 days rest and relaxation. What we got was 3 days of banging, crashing, dust and diesel fumes whilst the construction continued.....Thanks for ruining our time in Nha Trang....! TOTALLY a SCAM !!!