Hotel 5 bintang Nha Trang

С огромной благодарностью хочу выразить свою признательность всем сотрудникам отеля Orbit Resort & Spa. О туре: прилетели самостоятельно 06.03.2020. Номер был заказан через Booking. Выезд планировался на 25.03.2020, но авиакомпания Вьетнамские авиалинии сообщила об отмене рейса на Москву. Два дня в очень интересном состоянии, так как нет никакой информации как же нам возвращаться домой. Через два дня авиакомпания сообщила о переносе нашего вылета на 28.03.2020. Обратившись к директору отеля-Грише с .просьбой о скидке за оплату номера за счет отказа от завтраков, получил ответ к которому был мало готов: скидка за проживание 30%, а завтракать вы будете. Дальше хронология: 28.03.2020 мы спускаемся на завтрак. На удивление из всего ”шведского стола” остались только напитки, чай и кофе. Мы особо не удивились, так как накануне даже общественный транспорт уже прекратил работу а в центре подавляющее количество магазинов и ресторанов прекратило свою работу. Когда мы сели за стол, началось индивидуальное обслуживание по высшему классу ресторана. И это в условиях когда в отеле было занято не больше десятка номеров. Находясь уже дома узнал как в других отелях многих туристов просили освободить номера. Мы же даже в день отлета получили за небольшие деньги трансфер в аэропорт. Большое спасибо директору-Грише, всему его персоналу, и особенная благодарность жене хозяина отеля. Ее никогда нигде почти не видно- но механизм работает как швейцарские часы. Большое Вам спасибо, с большим удовольствием еще вернемся. Рекомендую данный отель за внимание, взаимопонимание и доб отношение к своим постояльцам. Респект и уважение!

Providing mountain views, Ocean Front Villa Nha Trang in Nha Trang provides accommodation, a private beach area, water sports facilities, a rooftop pool, a garden and a bar. This beachfront property offers access to a balcony, free private parking and free WiFi. Guests can make use of the outdoor fireplace or the picnic area, or enjoy views of the lake and pool. The villa provides guests with a terrace, sea views, a seating area, cable flat-screen TV, a fully equipped kitchen with an oven and a microwave, and a private bathroom with walk-in shower and slippers. Guests can have wine or champagne, fruits and chocolates or cookies delivered to their room. At the villa complex, all units are equipped with bed linen and towels. À la carte and continental breakfast options with warm dishes, local specialities and fresh pastries are available daily at the villa. Guests at Ocean Front Villa Nha Trang will be able to enjoy activities in and around Nha Trang, like cycling. Guests can also relax in the shared lounge area. Popular points of interest near the accommodation include South Beach, Alexandre Yersin Museum and Institute of Oceanography. The nearest airport is Cam Ranh International, 35 km from Ocean Front Villa Nha Trang, and the property offers a paid airport shuttle service.

We had reservations for a suite 1 bedroom ocean view room, and the pictures on the Capital One travel website showed this room with a round bed and ocean view. However upon arrival, the manager (“Hoc”? On 08Nov22 afternoon) tried to put us in an inferior room facing a building with 2 beds and a partial ocean view. When went back down and refused this room He said his system showed this is what I reserved and paid for. I showed him my prepaid reservation clearly showing otherwise. It also didn’t make sense, as his room was only $28 for 2 nights and we paid $68 per my reservation receipt for the suite 1bd ocean view. While there clearly was some miscommunication in the reservation systems, Instead of acknowledging and honoring my reservation documents, and dealing with the problem between vendors in the background, he said mine were a “lie”! Yes actual quotes! Even though my payment clearly indicated there was no way I reserved the inferior room he put me in. Over the course of the next half hour, we went back and forth, him upping the room type and me showing him pictures of the room I reserved and requesting that room. He even said that I could NOT have that room because they “sold out 10 minutes ago” and maybe I could “try again tomorrow to switch rooms if available”. I then showed him on my phone that Booking.com shows 3 of these rooms still available - and he said it was “lie”, again! So I showed him on Agoda.com the same fact; he just shook his head. I then called Capital One Travel and they talked to him via my phone as they couldn’t reach his office internationally. FINALLY after all this I got the room I paid for. But I was not happy about this check-in experience. It tainted our whole stay here. Perhaps it was just a one off with this manager, but his behavior demonstrated a serious lack of customer service, common courtesy, logic given the rate we paid, and integrity. We question how the hotel could tolerate such behavior and concluded he must have the support of his management to have been so aggressive and bold in his actions. We will NEVER stay here again as a result.

My partner is having birthday on that day and the hotel has prepared a surprise with cup cake and also a cute rabbit which made by towel. The service is good and it is near the beach and city center as well. So good. Highly recommended! Also there is 24 hours check in service!

I loved Nha Trang and LeMore offered its charm and location which contributed to our feelings. Nha Trang has so much beauty, restaurants and activities to offer and the LaMore did its best to make us feel welcome and appreciated. Staff were helpful with any taxi or booking requirements.

Khách sạn 4*, sạch đẹp, nhân viên thân thiện, sang trọng. Có bể bơi tầng thượng view biển Vị trí trung tâm, giá cả hợp lý Từ khách sạn đi bộ ra biển khoảng hơn 100 mét Bãi biển nha trang đẹp, sạch. Dịch vụ cũng chấp nhận được. Giá cả hợp lý, không có hiện tượng chặt chém Sẽ quay lại lần sau.

Each time that I am in Nha Trang I always stay at the Liberty Central. It is very centrally located and unfortunately Mr Elvis was missing. So many people are caught overseas because of the 30 day visa requirement by the government. The staff are still fantastic and it is testament to his teaching. While the tourist areas of Nha Trang are still badly affected adversely by the Covid situation, the Liberty seems to be going quite o.k. I was the only European in the place and that is very clever marketing by the hotel and there was heaps of Vietnamese staying there. The rooms were up to standard as usual and the breakfast buffet was well up to its usual stqndard. A very big shout out to Miss Ha who is a great example of the fantastic stqff. Sure to stay there next time.

Honestly we had a great short stay here at the Ibis Styles in Nha Trang. At the end of the day everything is relative and you could not ask for anything more in this price bracket. The Ibis Nha Trang provides more then you pay for. Hot showers, clean comfy sheets and bed, clean room with an awesome ocean view and as Accor members we received all the extra bits and pieces including the requested later check out. All provided with a smile and attentive service. Breakfast offerings were minimal but more then enough to do the job. The Ibis is in a great spot centrally located and a short stroll to the beach although the hotel pool area is actually awesome to be honest one of the best we have experienced which was a delightful surprise. In this price bracket I highly recommend this hotel for extended stays inNha Trang and a huge shout out to Tien Duong and Ms Drep Quoc Dat front office manager, great job guys!

В принципе, на фоне нашего следующего отеля, Алана очень хороший отель) Единственное, он маленький, не похож на фото. Мы проживали там с 25.12.2022г по 31.12.2022г Номера чистые, особо ничего сломанного не было, единственное, холодильник тарахтел очень громко) Переплачивать за номер с видом на море нет смысла, так как вид будет частичный, частично вид перекрывает отель Винпёрл, который находится перед Аланой. В отеле персонал не очень говорит по английски, но есть великолепная русская девушка Анна, которая поможет в любой ситуации. Детская комната в отеле не очень, бассейн тоже, находится на крыше, а мы были в ветреный сезон и вход туда был закрыт из за ветра. Завтрак нам понравился, выбор был хоть и не большой, но всё съедобное и главное вкусное! Расположение хорошее, очень близко к морю, рядом супермаркет с едой и ТЦ, кофейни. От отеля предоставляется ваучер на бесплатные шизлонги на побережье и полотенце. У нас в номере не было ванны, была прозрачная стена с душем, не очень прикольно) В общем всё ничего, если бы не коронавирус который подпортил бизнес, много чего закрыто(

Stayed here many times over the years. Not sure why but one can see a visible decline in service and facility upkeep. There is no one to assist you with your luggage. The common areas lack adequate air conditioning. The wallpaper is coming off the walls all over the building. Not sure I will ever stay here again.