Hotel Motel 6 di Niagara Falls

This is to notify about the terrible experience, unsafe experience we had at your hotel Mammas in .Just before we entered the room we noticed a pile of garbages, food remains collected outside the room . We refreshed and went out at about 5 pm when Mr. Philip ( the manager ) let us know that there will not be a person available in the reception to open and gave us a pass key to access and enter . We got back to the hotel room at about 2 am and we were taken aback as we still found the trash lying there all rotten . There was a gap under the door and the smell entered the room which left my husband sleepless as it was a bad stink . There was no one on the reception desk or anyone to reach out at that time to ask them to get rid of it Then the next day , We get ready around 10 am and the trash was still there unattended . It shows how unhealthy and unhygienic the property is maintained . The other issues we had were as follows : When we got the room to see that the toilet potty was all yellow stains . Cleaning was done but not fully or neatly . Lipstick stain at the shower . The shower nob had only 3 holes with the water jetting in an insane force , if reduced there was hardly any water to wash the lather . I informed Mr. Philip about all that I had mentioned above . He said he couldn’t see the trash on the blind spot from his camera as he surveys them all the time . Then he saw them & apologised for the mistake and carelessness of his fellow staff . We didn’t sound complaining rather it was a quite gentle suggestion . Before making the reservation I was very particular about having a good microwave oven inside my room & they assured me they will have one and we did have one. The rim and the glass plate inside the oven didn’t sit quite well. On 23 July 2023 I tried heating up my food and when I opened the door once it’s done the glass plate slides down along with the container of food I had. I held the hot dish in my left hand and the gliding plate with the right hand . Either ones falling on my leg would have lead to an emergency reaching the 911. I was glad my child wasn’t close to me when this happened . My husband got really exasperated after this as all this while we were patient & this was like a trigger. Paying 200 $ per night is no joke to such unhealthy and unsafe environment provided to the guests . I would seriously never recommend this unsafe and unhygienic place to anyone . My husband always insists me on going for brand chain of hotels , but I always wanted to encourage small group businesses and I was so wrong in choosing Mammas in , that way for giving us such an unpleasant disappointing experience.