Hotel AC Hotels by Marriott di Nice

The rooms in this hotel were clean and the bed large and comfortable, our shower was either freezing or scalding, we couldn’t get the temperature right at all and we had no shower gel, which admittedly we didn’t ask to get filled as we thought the cleaning staff would check it. The decor is a bit dated throughout the hotel which could really do with brightening up a bit. The breakfast room particularly was very tired and brown, we would have liked to have eaten outside but the small garden area seemed to only cater for smokers. We took our coffee outside a couple of mornings and the tables were dirty and the ashtrays full from the night before. The pool area is lovely with amazing views but loungers are reserved very early and are limited in number, several times we went for a swim after a long hot day around 4pm and there was nothing available except seats set up for dining. The pool was a good temperature and lovely to swim in, if a bit small. There was an apparently new system in place for pool towels and we hadn’t been given tokens on check in. We weren’t asked for them the first day and got towels no problem, the second day the staff refused to give us towels despite us having our room keys with us. We had to go all the way to reception to get them and then we overheard other people getting them without tokens - so the system doesn’t work very well! I asked reception if my daughter who was staying in Nice could join us one day at the pool and was happy to pay a fee for this. I was given a very blunt no in answer to this question by a rude receptionist, the rest of the reception staff were very polite. I understand this may not have been possible but a polite no would have been preferred. When we were waiting to leave we heard several people complaining loudly they couldn’t get into their rooms and were being told check in is ‘From’ 3pm and not ‘At’ 3pm so beware of this, some people waited an hour to get into their rooms. We stayed in 3 different hotels in France and this was our most expensive and least favourite.