Hotel Kolam air panas di Nice

Our experience with this hotel was unfortunately nothing but disappointing - and 4 days shorter than planned. When we checked in, we were met by a very humble and seemingly concerned receptionist, who was able to tell us that we had been allocated a room in the basement. They apologized, and tried to tell us that they had no other rooms to offer us (without us even asking, which should say something about how bad the staff KNOW these rooms are.) The basement room is small , low under the ceiling, smells of mold, and is FULL of cobwebs on the brick walls. What still worried me most was no possible escape route if the door to the hallway had been blocked. The windows could only be partially opened, and were blocked by bars on the outside. In other words, an extremely claustrophobic room without any kind of daylight, and a lot of noise from the street that we got straight into our ears. It's amazing that this hotel even uses this floor below ground for hotel rooms for paying guests, when it shouldn't be used for anything other than storage. The hotel otherwise looks good enough from the pictures, and the staff are pleasant and humble. In any case, this was an incredibly disappointing start to our honeymoon, but luckily we managed to find an okay Airbnb to stay in for the remaining days.

I booked the Superior Sea View Room and I got a very small room and nothing to do with the pictures online. They said they only have one room looks like the picture and it was contained. The facilities are so old, there was only one outlet in the entire room and the hair drier was like 1970s hair drier with a pipe connected to the wall. There was no ventillator in the bathroom.

Short stay business trip. Arrived just after mid day from a flight from the UK. And the process of getting to the hotel from the airport is easy. I packed light and was happy to walk. The walk from the airport to the hotel is around 15 minutes and I found it rather easy to navigate. Upon arrival at the hotel I was met with a really friendly smile at reception. The gentlemen who checked me in was very friendly and accommodating. I found it really pleasant how he referred to me as my surname. I found this really nice and I have never experienced this when travelling before. So overall on customer service I have to give it 5*. Rooms were lovely and spacious plenty of storage space and clean. I cant fault the room at all. Only issue I did pick up is this is one of the first hotels I have stayed in where I have not received toiletries such as a comb, tooth brush and paste ect. But there is shower gel and shampoo. This is not really an issue but travelling light for business it just helps a little if the hotel offers these. Pool area was very clean and tidy pool was inviting and very refreshing. Location wise you are a short distance from Nice and Monaco which is very nice I walked into Nice town from the hotel along the beach front and found this took around 2 hours grand total of walking there and back. The beach area is very clean and lovely!! Overall this was a very short stay for work but I will definitely be looking at returning to this hotel in the future. Once again thank you for a nice and simple stay and your staff are a credit to this hotel!

Good, wonderful experience

Superb location, I walked everywhere in Nice during my stay and didn’t take the tram once. Staff speaks English and very hospitable. Room small but clean and bathroom is spacious and clean. The price is great compared to other hotels nearby. Overall really happy and will stay again if I go to Nice again.

We stayed at the hotel for three nights prior to joining a cruise from Monaco. We arrived at Nice Airport and used the metro to get into the city. There is a stop very close to the hotel which is very convenient. Our room was ready on arrival and we could use it immediately….excellent! Staff very helpful! The room was on a corner of the third floor with city views. It had two French windows which gave a breeze. The room had a comfortable bed, great bathroom with large shower, good toiletries and plenty of towels… There was a tv, safe and tea/coffee making facilities. Reasonable storage…but not really needed for a short stay. Room was compact, but really lovely and quiet. The hotel breakfast was also good. We didn’t have included breakfast but did buy it one morning and enjoyed it. Hotel is well situated …walk to the Promenade des Anglais in one direction and the station in the other. Very easy to get around . Places for breakfast and dinner nearby. Highly recommend the hotel! A very enjoyable stay ….would recommend.

Good location from train station & just straight walk to hotel. Also, about 10-15mins walk to the beach area and abit longer to old town. Well kept but it’s not a new hotel. Love the garden with blooming spring flowers & oranges when we there.

It is unclear on the parking t&c, it will be better if guest would have known in advance to book it beforehand. Other than that, the location is central and only 5 mins walking to nearest tram stop.

Mon deuxième séjour dans cet établissement Féérique en face de la promenade du Paillon ou « coulée verte » avec ses superbes jets d’eau. A 2 minutes de la place Massena. Architecture de l’hotel magnifique avec un personnel en rapport et aux petits soins. Petit déjeuner délicieux avec un très grand choix de produits de qualité (lors de ma première visite il y avait un cake à la fève Tonka Exquis, dommage)! Merci encore à toute l’equipe. Lors de mon prochain séjour je compte d’ailleurs retourner dans ce merveilleux établissement (n’oubliez pas ce fameux cake😋) et merci au site Trip pour ses prestations.