Hotel berhampiran Kawaji-Onsen Station, Nikko

My wife and I booked the Nikko Station Hotel II for April 13 - 15 as a non refundable reservation. This week, the US State Dept issued a Level 4 warning for all US citizens to avoid international travel due to the COVID-19 pandemic. In spite of their normal policy, the Nikko Station Hotel II made an exception due to the COVID-19 pandemic and issued a full refund. We will reschedule our trip to Japan after the pandemic passes and WILL DEFINITELY rebook at the Nikko Station Hotel II, as they have shown excellent customer service in a difficult time!

The hotel is very beautiful - ambiance was great, room was great, staff were excellent. The very clean common kitchen with complimentary coffee, tea, and miso soup was awesome and a boon to the travel weary. We could warm our food in the microwave and conventional ovens. The hotel also offered artisanal bread, pizza etc. for purchase, which could be reheated or baked in the ovens. Altogether a great hotel but it was far from the main area near the train station where most of the restaurants and convenience stores were.

The hotel is more like a museum :). You can admire every room and every thing :) You will see a table lamp at the reception, which has been standing there since 1907, in the lobby you will see photographs of people who stayed at this hotel - Indira Gandhi, Eleanor Roosevelt, Robert Koch, Edward Prince of Wales and many other. The restaurant has very beautiful dishes. And the table for dinner was set using 11 cutlery :) The staff is very attentive and polite. I would especially like to thank Sabita for her help. The room itself is fairly basic (but not modern) the beds are very comfortable and the bathroom has everything you need for a short stay. Rooms are not cleaned daily and towels are not changed unless specifically requested. The location of the hotel is very convenient, a three-minute walk from Nikko Park - UNESCO heritage. Currently, one wing of the hotel is being renovated.

My recent stay at Hata Go Hotel in Nikko exceeded all my expectations. The staff provided warm hospitality and excellent service that made my stay truly pleasant. Not only was my room immaculately clean, but it was also cozy and modern, with all the amenities I needed. The kaisaki meal was the cherry on top - absolutely delicious with fresh ingredients. I would highly recommend Hata Go Hotel to anyone looking for a comfortable and truly exceptional stay in Nikko.

You’ll need taxi or car to go to Rakuten Stay if you bring suitcase, as Nikko don’t have a well pedestrian walk and it’s a bit hard if you pull your luggage by yourself. The check-in process quiet confusing as there’s no reception and the easiest way is to call the Rakuten Stay straight away and ask room number and door passcode and you can do the check-in process inside your room. The room is really nice and it’s huge, we even get our own onsen which is really nice. The price also not that expensive, compare to hotel room if you’re more than 2 people. Overall really enjoy my stay despite the confusing check-in, but the help center really assist me patiently

Style. Simple clean modern design Setting. Japan countryside, off the beaten path near highway, good for short overnight stay if on a longer drive Explore. Farm park. Outdoor hot springs across street @ the hotel. Convenience store style snacks available in the lobby. There are no restaurants in the hotel. Basic amenities so no hair conditioner, no bathtub. Nice common area/lobby. Helpful English speaking staff (Ayumi Osawa) that was super responsive via email. Rooms. I had a small clean room facing the trees on the 3rd floor, was here after a red-eye flight so checked in at 11 am and checked out 3 hours later, was happy with the experience Food & drinks. Looked like there were some restaurants nearby. Best to have car to get around Prices. Good /great value at US$115 Rating. 4/5

大人7名で伺いました。 お天気は生憎でしたが、とても思い出に残る素晴らしい旅ができました。 送迎バスで11時前にホテル到着。 ご担当された方のお名前を失念してしまいましたが、ショートカットの素敵なスタッフの方、機敏なご対応ありがとうございました。 硫黄泉の温泉 お肌がスベスベになり湯温も丁度良く、 (この日は気温が12℃ぐらいの日でした) 洗い場は独立してパーティションで区切られ 水圧も良かったです。 朝夕食もお料理、サービス、雰囲気 全て大満足でした。 夕食は本日のフルコースでしたが どのお料理も地元の食材をふんだんに使用されていて、量も丁度よく 高齢の両親もしっかりと全て頂きました。 朝食もオムレツも勿論ですが 全てのお料理が美味しく 丁寧なサービスと 至れり尽せりでした。 中禅寺湖に面しているので きっとお天気の良い日は 更に美しい景色が見れると思います。 また、2階の宿泊者専用ラウンジも とっても素敵な空間です。 普段はほとんど口コミをしないのですが 楽しみにしていた家族旅行 様々なスタッフの方に おもてなしをされ、家族全員感激したので 口コミをせずにはいられませんでした。 また皆で訪れたいと心から思った 素敵なホテルでした。 ありがとうございました。

This is more of an apartment building than a hotel. Room includes a kitchenette, couch, double bed and tatami area. A good basis for exploring the area. Room is quite large and has all the facilities to do you own cooking (including an electric bbq). Bed is comfortable. Private onsen on the balcony is a nice plus.

If you choose to take a bus from the station to the hotel, brace yourselves for a rather long walk from the bus drop off point to the monorail entrance along a very rough gravel road (trust me, it gets worse if it’s wet and cold and you’re dragging a 15kg luggage). The walk was far from what I’d expect when staying in such a luxury resort. If I could make any suggestion i think the hotel should perhaps pave the gravel road to make it more walk-friendly? Or negotiate with the bus company so that the stop is right outside the monorail entrance and not at the end of a muddy gravel road. But until any of that is made possible I’d highly recommend taking a taxi from station if you don’t have a car. The ‘Monorail’ (which was more like a glorified cable car) was an interesting feature on arrival. I don’t know if it was build due to geographical restriction (that prevented actual roads built right up to the hotel?) or as some sort of gimmick but sorry to say it’s really not efficient during peak hours and after the first ride it really just felt like an elevator that takes forever to arrive. Once we finally arrived the place itself was gorgeous throughout. From the decor to the atmosphere it’s just a relaxing vibe. It’s a place for getaways and the hotel made sure of that with all the attention to details (such as the meal timings, the seating arrangements etc) to make sure at no point you feel crowded or overwhelmed. The service was great and the staff know limited but adequate English. The Onsen was quite a long walk from our room in freezing cold weather, the foyer was fancy with a relaxation area and free drinks, however the actual onset felt slightly on the basic side to me with just one indoor and one outdoor (not a super fancy type) bath but since there weren’t many guests it wasn’t crowded and I was happy. Again the entire onsen area was very neat and clean. Our room was lovely and clean with a nice balcony. Food was lovely as well. Overall once you get past the gravel road and reach the hotel there’s really not much else to fault and I did enjoy my stay very much.

Having only just arrived a few days earlier in Japan - this was our first experience of a ryokan . We didn’t know what to expect but it turned out to be a fantastic experience. From choosing our own Kimono to wear around the hotel to our beautiful spacious room with wonderful views of the autumn trees behind, every detail had been thought about. The onsen was wonderful with a pool. Inside and outside. We had a private dining room where we were served the most incredible meals in beautiful Japanese ceramics of all kinds of shapes and sizes. We were attended to by the Chun, a young Vietnamese girl who was just charming, she couldn’t do enough for us and tried so hard with her English - she really made our stay.. this ryokan is also right opposite the shrines , so its a great location and right on the bus route for getting further into the hills. We really recommend this place.