Voyager61826716648
3 Jun 2024
It was a bad mistake choosing this hotel. Check-in is at 4 p.m. We were able to leave our suitcases but hoped that we might get a room earlier. At about 3.45 p.m. our room became available. Considering check-out is at 11 a.m. I think that more staff are needed to get the rooms available quicker. We were staying in a superior double room with balcony overlooking the nice square to the front. Our room was incredibly hot. The air conditioning was making a noise but there was no cool air coming out. We waited for an hour and the room was not cooling down. I approached reception, they did something on a screen and I was told it would be better now.....it wasn't.....absolutely nothing coming from the system....maybe dry air but certainly not cool air. As a result we had to sleep with the windows open. We ended up with over a dozen mosquito bites the next day. Our bed was comfortable, the pillows were not. One very hard pillow and one very soft pillow. The room decor and layout was truly awful, it could be so much better. In fact the whole hotel needs someone with a good eye to decorate it because it is a beautiful building from the outside. Large bathroom with poor use of the space. Decent shower, moving toilet seat, scuffed floor, paint splashes. The breakfast was truly awful. Cold scrambled eggs, cold bacon.....not lukewarm...it was stone cold. The orange juice was a brown sludge coming from a machine. It looked as if it had been sitting there forever. Nice bread rolls, some cake, some yogurts. A bottle of long life milk for your cereal. There was nobody manning the area, I have never seen anything like it anywhere. I would suggest you save your €10 and eat out. To think we nearly booked a three night stay here, we were so lucky we didn't.
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