Hotel berhampiran Hexie Pavilion (Jieda Section), Ningbo

This hotel had some wonderful review which actually led me to book it for the first time . This was my third visit to the property. Based on my experience over the three visit which were rather lengthy this hotel’s target market is predominantly local market . If compared to their international franchise 4 star peers the hotel lacks in many areas. 1. They offer a good spread of buffet breakfast but the assortment is mostly focused on locals guests . The selection seldom changes. 2. The bakery products offered were not fresh . Found to be cold and stale 3. Fresh fruits were found to be mixed with stale ones , not sure if they used the ones from the previous days . 4. House keeping was not the best , often found coffee-tea cups not cleaned or replaced . 5. Requested for in room complimentary coffee instead of tea . They sell coffee pouches at lobby, but instead they ask me to go down and ask for coffee at the lobby. 6. The small gym does not have any sanitiser tissue to clean the equipment before use . 7. At the lobby they have a cafe which is also the office for the hotel management staff. In the evening the area is completely mosquito infested , difficult to sit even for 5 minutes . 8. The hotel turned off the Cookson’s system , inside room temperature went up to 29 degree C. After repeated request they did something but that also did not take the temperature below 24 Degrees. 9. The hotel needs serious consideration about training the lobby staffs . A simple way to explain is their face is curved in stone . No emotion! 10. They need to review their safety protocol, they sent my guest directly to the room without even asking . For many my comments may not matter for some it may . I have spent almost 10 days on my last visit so I can’t ignore those . The best part of the stay was Mary ( forgot to ask her position). I think she’s the manager . She is the ideal face of a hotel . She has been the most pleasant and supportive among all the staffs at the hotel.

Nice hotel. The only thing is the location is just okay, and not great. There is a mall beside but the mall is not great. Good services and amenities including free laundry and free late night congee.

This was, without a shadow of the doubt, one of the best experiences and certainly the best one in China. The hotel is brand new and has been built with highest quality materials. Both the design and scale of the project, conference centre next door is being finished, are impressive to say the least. Service was fantastic with extremely helpful and polite staff. Food... amazing variety and high quality! We took our bikes to cycle around the lake, so the location for us could not be better. Close to the lake but in a nice and quiet spot, in contrary to many other hotels on the other side of the lake. Pretty cool swimming pool with smallish fitness area attached. The on-site café with outside area was very cozy but we only tried cakes and tea, not sure about the quality of their coffee. Overall, highly recommended! As we live locally, we will definitely consider coming back.

The hotel is trying, but missing the mark in a lot of ways…felt like a bit of a letdown for a 4 star hotel. The location kind of sucks. It’s right beside a metro though which is good. Breakfast is served in a room with about 10 tables…so you’ll be fighting for a seat. It’s a very limited breakfast as well. The rooms have no coffee or tea. No fridge in the rooms. The rooms have a nice sofa and table but no chairs (making it hard to work). Elevators feel more appropriate for a 2 star hotel. However, the staff were very attentive. There’s a nice coffee machine in the lobby.

The magician like design was amazing and it is a magical place for selfie ! It is worth to come with friends and share a fantastic moment together.  It took me around 1 hour to explore different areas and took photos. The room was European style and spacious,  you can enjoy the beautiful scene nearby.   The design of your room door is a book shelf that you need to find which book you tab the key card to open the door. No worries the beautiful staff will teach you.  Compliments to the nice female staff who help me to store the suitcases after check out.

Best hotel ever so far! Good services, very helpful staffs, doing beyond asked. Especially for the receptionist with short hair. Helped me to carry the luggage even though I didn’t asked, wait outside in the very hot weather with me.

Good hotel located just a 5 minute walk away from Tianyi square. The breakfast area was being renovated when I stayed, so didn't try the breakfast buffet. The room was clean and equipped with all basic amenities. Great value for money!

Very clean and chic hotel with fantastic location. Staff friendly, helpful, polite, knowledgeable and service oriented; offered water and tea when we taking rest in lobby and when we checking out. And you can enjoy free supper, and free laundry! Wonderful! Comforting and welcoming lobby, we will book Atour again in near future to China😍😍😍

優點： 地段一流，房型很好，價位合理 早餐中西合璧種類豐富，帶健身房游泳 親子用品和設施全 樓下很多小超市 江景房視野開闊 對面就是開一廣場 最重要的是，有免費自助洗衣烘乾房～ （ 有沒有同get到這個點的老母親們[捂臉]） 不足： 感覺服務就是一板一眼的客客氣氣 買的攜程套餐含了各種禮金券前台都沒主動給，問了才奉上 小童用品 多人所需要的毛巾 衣架 也是一樣一樣打電話送來的，這個溝通成本實在是高～三次電話一打我真心不耐煩了 住了兩晚臨走了才發現摩天輪套票沒給[捂臉]最後協商退了差價 綜合性價比還是很好的 推薦給帶娃的家庭

和朋友去普陀祈福～回來到寧波住了一晚，選擇了大家都推薦的天一廣場，周邊酒店很多，看到了這家新開的酒店，抱着體驗的心態定了～結果很驚喜。 環境：一切都很新，裝修不論大廳還是房間，都很有品質。大廳還有專屬的行政酒廊。 設施：房間設施齊全，咖啡、助眠養生茶、助眠香薰…洗漱用品也不錯，二樓有健身房、洗衣房，細節考慮周全。這個價位的房間早餐也是極好的，特別對他們家的養生茶記憶深刻… 服務：工作人員態度都很好，到酒店辦理入住及時送上熱茶，退房離開時還要給我們帶上兩瓶礦泉水路上喝，因為冬天還是温熱的。但是我們急着去趕飛機沒有拿。 很滿意的一次入住，唯一的不足就是智能設備不太智能，讓關燈都不會，不知道是不是我沒有操作對。但整體來説性價比很高，很值得推薦…