Hotel dengan Pengambilan dari hotel di Ninh Binh

Our family of six visited this hotel restaurant in anticipation of a really good new year dinner . We were met by a group of surly disinterested arrogant staff .who could not offer a smile or a welcome . The food was disgraceful most of the dishes came out stone cold asked waiter to reheat the meal ten minutes later came back as cold as before and scattered all over the plate . what really annoyed me was they tried to defend themselves instead of making a new meal . eventually had a conversation with the manager.who out of a group of staff was the only one with any English ability . To her credit she gave me her apologies.an intensive training program for the staff around customer service and a new chef would do this place the world of good .but I don't think I will ever know because I won't return .

地處寧平市中心，應該算是當地前幾名的酒店了，綠化很好，設施齊全，衞生也不錯，但裝修較老，插座不多，房間面積是真不小

Plusieurs fois que lors de nos passages à Ninh Binh nous demeurons dans cet hôtel. En centre ville, à 20 m de l'artère principale... Beau cadre intérieur, verdoyant dans les salles de restaurant et breakfast. Grand et propre. Breakfast vraiment copieux et personnel à disposition pour que ce soit agréable. Tous les collaborateurs sont sympathiques. Et si on ne les vit pas comme ça c'est qu'on n'aime pas le Vietnam, car notre sourire est le 1er pas si on veut obtenir non pas l'indifférence, mais leur attention à tous égards. J'ai vu des clients manquer de respect et peut etre que la suite ne leur a pas convenu. Chambre très grande, belle salle d'eau. Propreté partout... Et l'accueil et l'accompagnement pour les projets, par les deux managers est vraiment agréable, sereine... Une anecdote qui montre leur attention : Le dernier matin, nous devions prendre le train. Le breakfast était prévu tôt et il manqua la cuisinière... Ils se sont débrouillés en urgence et l'un des managers est parti nous acheter une bonne bouteille de vin du Vietnam pour s'excuser du retard ! Top attitude Un grand merci Messieurs !

Had to spend a bit of time on arrival to find someone to check us in. The room provided was exactly what we asked for and well maintained and clean. Basically a good value for money hotel. There was a good range of eateries available within a couple of blocks and also lots of stalls selling fresh produce and the bonus of a bus station only 5 mins walk that took us back to Hanoi.

Very good and kind people defiantly recommend anyone to stay

We stayed here for 3 nights. The hotel is in a quiet district and is family run, and they are a lovely family who made our visit memorable. The owner sorted out trips for us and also arranged our onward travel via night bus to Sapa. He gave us a lift to the bus station and refused any payment for this, even though we tried to pay him for the ride. The hotel is within a 15-minute walk of Unicorn lake and Unicorn Mountain. The hotel is a short taxi ride to Trang An and Mua Cave.

Very friendly staff and great location, room is comfortable and spacious. Would recommend

We’ve booked a one-week trip with Mr Truong. It was just incredible and we highly recommend him. We’ve seen beautiful places up north where we could live local adventures away from tourist spots. He organized for us a French-speaking guide who was amazing. Truong is a very good driver, a flexible and smart person. He even found a solution for us to avoid the typhoon. We stayed three nights in his friendly home and everything was perfect (cleaned room, tasty meals and lovely atmosphere). Thank you again Mr Truong and family for making our trip unforgettable. Thomas and Delphine from Switzerland

為了看長安及一系列名勝古迹選了這家 房間麪積大 自帶的陽颱風景不錯 老闆會說中英雙語 作為不通越南語的我 難得在異國感到親切 最後回河內的時候 因為叫的巴士晚了 老闆還很熱心幫忙聯繫 說如果不行可以幫我們再叫一輛 不經常寫評論的我這次必須好評

숙소가 조용한 위치에 있어서 주변에 식사할 식당이 없어 다소 아쉬움.. 숙소는 깨끗하고 조용해서 좋음. 언어 소통은 다소 아쉬움이 있으나 친절히 대하려는 모습이 보여 좋았음..기차역에서 3km. 항무아에서 4km. 땀꼭에서 4km. 짱안에서 6km등 자전거로 이동 가능한 위치로 조용함을 즐기려는 여행자 최고임. 조식도 정성스럽게 만들어 주었음