Hotel berhampiran Kinan Garden, Nongsa

The location is really nice but quite far from the city and the sea view is amazing. Some Amenities are lack but really comfy to go on staycation with friends.

On the 25th March 2022 around 6pm, my wife checked in at OS hotel airport batam. Me and wife came from singapore. I am singaporean, my wife is local batam. We came to batam to attend my wife bestfriend wedding and visit families at the same time. We booked OS hotel from 25th to 31st march. On the 25th after checked in, my wife sold her gold at a local goldsmiths because it cannot fit anymore. Total amount is 15million rupiah. In between 25th to 27th, we have spend 4million rupiah. Leaving a balance of 11million rupiah. On the 28th March morning, she took 1 million rupiah from that bundle of cash and put it inside her wallet. Balance 10miliion rupiah in that stack. She put it on the dressing table. We had alot of bags and gifts to carry. Gifts for families and friends. We left in a rush and my wife have forgotten the money that was on the dressing table. We realised it when we were at a goldsmith when we want to make payment. We then turned back to the hotel. Distance is around 20mins. When reach the hotel, we entered our room, and guess what??? Surprise!!!!! Money gone. Called the reception and requested to view the cctv. Was told to hold first. Around 10mins later, reception called our room and said CCTV is broken. CCTV IS BROKEN GUYS!!!!! What a coincidence!!! Called the manager. Hotel manager said hotel do not hold any responsibilities. WHAT!!!!!!!!!!!! They also told us not to report to the police. Today 30th March, still no help from Hotel management. Again, called the manager. Manager only said he do not know where the money is and nothing can be done. WHERE IS THE SAFETY OF THIS HOTEL???? CCTV BROKEN!!!! Hours after incident, CCTV is working fine. Do think 10 times before staying at this hotel. THERE IS NO SERVICE RECOVERY OR COMPENSATION AT ALL

Pelayanan Mantap

Clean & Enjoyable stay!

Cava un peu

Saw this and it's amenities and felt it was the best for me and my 3 kids. Decided to try this out didn't realize it was further than I'm usually used to. We arrived in the evening but was greeted by a cheerful receptionist. Please note there is a 1 mil rupiah deposit. I wasn't prepared for this so I thought to give this a heads up for future booking awareness. The place was alittle hard to spot from the main road ( there was no signage) but it's landmarks are Cubezone and Ria. Note, there is a laundry service across the road please expect 1-2 days. Express service is 1 day The entrance is a dainty little walkway like a secret hideout into a cactus garden that somehow transports you to what looks like Bali crossed with New Mexico feels. A small but clean pool, well maintained. They have dining table and benches outside for a chill out vibe. There's also a BBQ space where you can engage in their BBQ rental (provides charcoal n pit) with a ceiling fan n sink for your convenience and comfort. Area is nice and spacious. Once again I just emphasize, they keep it very clean. The place it seems is 6 container villas surrounding the garden n pool. Which is perfect if you plan to have a big group in. Inside there's a basic kitchenette with a fridge, pot, kettle. There were 2 rooms. Both equipped with bathrooms and tvs. Ac was perfection.you don't have to worry about the heat. It's so nice and cold. Makes you wanna just not get out of bed. The wifi was laggy alittle, didn't bother us as we had local data but it wasn't so nice to be watching a movie and gettin disrupted. TV is equipped with YOUTUBE and Netflix. Pretty awesome to keep the kids occupied. Be warned they have live bands that play music till 1-2 am in the morning. Definately didn't expect that but it didn't bother us so much. Once again, another heads up. Pool is open from 7am to 9pm. Its also a 15-20mins drive to Nagoya. We normally do Grab roughly about 60-70k. The host has their number in the welcome print and responds pretty fast if you need to enquire on anything. Overall, the place is pretty charming and despite it being alittle far from massages n karaoke, I think I found a new go to place. Certainly looking forward to be back.