First, the staff here is great. Second...that's about all that's great. Overall, the hotel is rundown and grubby. Our toilet flapper chain kept breaking, the room key worked randomly, the shower was weak, the room thermostat is broken, and the room smelled musty. Bonus: this facility has contracted with the State of Massachusetts to house 50 or 60 families of Haitian refugees. The families all keep to themselves but there are lots of kids and babies. And like all kids and babies, they are loud. In addition, the hotel uses rooms for central feeding and administration. Currently Room 255 and 258. If you are anywhere near these rooms, at least twice a day you will be interrupted with large groups of families with babies and toddlers coming to get their food and handle their business. They all wait in the hallways and talk. Or watch videos on their phones right outside your door. Or, if you're lucky like us, their kids try to open your door repeatedly. And the parents do nothing. So, if you want to sleep in, you can't. If you want to catch up on lost sleep by napping later in the day, forget it. Again, the families keep to themselves, but the hotel is running a refugee facility and not a hotel. It is very disruptive and... THEY DO NOT DISCLOSE THIS TO GUESTS.
Bagus
101 Ulasan