Hotel berhampiran Sheridan College, Oakville

Our group has a charity lacrosse tournament every year and it was Toronto's turn to host this year. Glad that this hotel is the closest to the TRAC. Conveniently located just off the QEW but no rooms face that busy highway. Rooms either face the atrium (indoor pool) or parking lot. Don't worry about ice machine or elevator noise because there is a thick door that separates the rooms from them. Beds are very comfortable. Rooms are spacious. And unlike most hoteks there is daily housekeeping without requesting. The in house restaurant/bar has great food (breakfast buffet was especially good. I thought it was pricey but then remembered it was in CAD so the price was quite reasonable). If you want to go out for food many options some walking distance. All employees I interacted with are great and cheery. They even let our large group assemble in the back of the parking lot so we did not disturb other guests. If you need to charge up your Tesla no worries - there are many charging stations. Thank you for everything.

This location was veryClean, and staff were pleasant. Within reasonable walking distance to downtown area and waterfront.

Easy check in. Called to let them know I was checking in late and they very quickly found my reservation and made a note. When we arrived the process was very streamlined and we were settled in our room with our dog in minutes. My husband had and nice sandwich at the restaurant. I noticed we were close to the elevator and we could hear the sounds slightly but we were not bothered by it once we fell asleep. The walls are well insulated because our dog did not hear sounds enough to make his bark which makes it easier for us to travel with him. Great sleep in comfortable bed with nice pillows and sheets. Extra blanket was great. Lovely bathroom and storage for clothes. Beautiful towels and supplies in bathroom. Nice sized sparkling bath tub. Comfy chair to relax in. Overall great place.

They've hired quality people for the front desk who were all extremely helpful with any questions I had, day or night. Bathrooms are gorgeous, and the room and beds are good. Right next to some excellent shopping. Wendy's and Tim Horton's next door for late night food, though they have an excellent pantry for purchase. Pool is small but nice to have.

This Hilton Homewood Suites hotel stay has been incredibly disappointing. The cleanliness is subpar, there's a persistent unpleasant odor, and the customer service is severely lacking. The pillows and sheets emit unpleasant smells, and the sofa bed is not only dirty and smelly, but also repulsive. The mattress on the sofa bed appears to be decades old, with springs protruding uncomfortably. Despite bringing up these issues to management three times, no action was taken to address them. On one occasion, a front desk staff member even claimed that all rooms are equally problematic, leaving me stuck enduring these conditions for nearly 8 days.

This is a decent conference hotel. Lovely team on site, decent size rooms with a kitchen facility, and a really comfortable bed. The included breakfast is decent and nice choice (including some fresh fruit and porridge). We had some problems with our room but it was dealt with quickly and we changed rooms. It’s about 40 minutes west of downtown Toronto but easily accessible by taxi or the local (Clarkson GO) train station which is less than 2 miles away. The hotel has a 24 hour gym and a swimming pool (quite small but OK).

A lady with a double chin who greets people at the front in between eating a family size bag of chips is absolutely awful. I was in such a hurry to leave that I generally would get her name, but I had to hold my breath the entire time I was in there. After driving for 5 hours, I desperately needed to stop and rest so I decided to stay the night at Admiral Inn. The lady I mentioned above was pleasant at first despite sticky fingers and coughing without covering her mouth - and again, I was very tired. I signed a form to stay. $170 on a Tuesday for a place that the elevator takes a full 60 seconds for the door to close and absolutely filthy carpets. I say to myself, as long as the room is clean, it’s fine. I had to go to the bathroom so I did that first and while there was not a shine an the toilet paper had not been replaced, there was nothing visibly wrong. I went to the bed next to have a rest and saw hair all over the sheets and pillows. It was made up, but sheets not changed. Disgusting! I promptly went to front desk to let her know and I was uncomfortable to get another room or sheet change as I had seen enough. I was there for a total of 6 minutes including the 2 minutes to get up and down on the elevator. She said because I was there for more than 5 minutes I need to pay the rate. She then says she’ll have a look. 10 minutes later she comes back to say I used the washroom so I can’t get the reservation cancelled. No mention of the hair which I sure she took the time to take off the sheets to avoid any further scrutiny. She said if I leave now then I can pay a day rate. For 5 minutes lol. I needed to get out of there before I got COVID or worse so I told her to do what she needs to, I will cancel the charge with my credit card and file a complaint. She then said “you used the bathroom!” Okay honey, and I’m sorry I did as who knows what was on that toilet seat! I should be the one upset about that. Disgusting place and even worse customer service. Avoid at all costs. Thankfully I paid nothing as my credit card company approved the chargeback. Better luck next time at swindling someone, double chinned lady! Perhaps using the gym in between the one customer you get a day would be ideal.

We recently stayed there for 4 nights (Fri-Mon), and for the entirety of our stay, housekeeping did not clean our room one time! for the first 2 days (Sat and Sun) we had a knock on the door before 9AM. For a weekend, that seems to be rather early to attempt to start cleaning rooms. Either way, they never came back to clean our room later in the day. There were a few different times that I had to go to the front desk to reload on towels, and even had to get someone to reload the soap in the shower. Otherwise, the room was clean when we checked in, I was traveling with my wife and two small children, so it would have been easier if they had more space for working out of multiple suitcases, but oh well. The location was convenient enough for us, and the pool was good enough for our kids and never got crowded, but the lack of attending to our room, really caught me off-guard. I was just not expecting that and thought they would be more persistent correcting that, especially if I'm coming to the front desk multiple times in one stay to pick up towels. I would at least think they would wonder what was going on that I just kept needing more towels.

The Good: WiFi and hot water worked well. Bathroom functional although shower leaks onto the floor. Bonus that there was a handicap grab bar. Quieter than one might expect even on the highway side. Adequate number of electrical outlets. Nice bed linens and towels. No insects. The Bad: Bed and couch both well past retirement stage, very saggy and quite uncomfortable. Kitchen not stocked with the items it was supposed to have. A request for the saucepans and frypan that were supposed to be supplied with the room took many tries and several days to arrive. Due to the problems getting the pots, we went out and purchased the other needed items. Little control of room temperature, always cold. One TV worked, the other didn’t possibly due to the remote. No exhaust fan in the bathroom, and only a small opening at one window meant it stayed damp in the unit. Black deposits on the ceiling near the air outlets. Mold? Key cards needed frequent replacement. The Nasty: Very dirty carpet. Based on the amount and variety of hair and glass on the carpet this unit hadn’t been vacuumed in quite a long time. Cigarette smell and visible ash on the carpet, in a room advertised as non smoking. Overall not up to standards, IHG hope you do some secret shopping.

When I booked this hotel, I read the ones after June 2023. And it did not disappointed us. This hotel is fantastic. I could not find anything negative about it. From the time we arrived, the staff was so friendly,helpful and efficient. The rooms are actually all suites with full size fridge,toaster,microwave, dishwasher, all the dishes, soap for dishes and dishwasher,etc. So clean, it looked like we could have been the first ones to stay in that room! The breakfast room is great, had everything that you could probably want for breakfast. Even a gluten free blueberry muffin that was delicious. I used the pool, the only one in it at the time, and again, a nice area. We didn't go outside, but looks like a really nice area with a patio, tables, etc. The Bronte Go train is 3 minutes away. So handy. We took the Go train for a hockey game in Toronto, so made this hotel a perfect location, right beside the 403. All of the staff were so friendly. All in all, we would return for sure.