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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.3/5
Sangat Baik
68 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.3
Kemudahan4.3
Perkhidmatan4.2
Kebersihan4.3
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Semua ulasan(68)
Ulasan positif(4)
Ulasan dengan gambar/video(2)
Ulasan kurang baik(1)
Pengguna Tetamu
Chalet Hallstättersee
Menginap pada Apr 2024
Pasangan
11 ulasan
4.5/5
Hebat
Disiarkan pada 19 Apr 2024
Very nice resort with spacious compound, and very convenient. We took a boat from the resort to Hallstatt, 10 euro per person. From Hallstatt, there is a public bus taking us right to the bus stop in front of the resort.
However, I was quite disappointed with the wrong information in trip.com regarding the rooms. Intially I wanted to book a chalet with 2 rooms as we are a group of 2 couples. When i made the booking, trip.com website stated that 1 room can fit in max 2 persons. So naturally i had to book 2 rooms. When i arrived that the resort i was shocked to find out that I was misled to pay for 2 chalets with 4 rooms! We didn't use the other chalet of course.
It was totally unfair that because of the wrong information in trip.com, we have to pay for 2 other rooms that we didn't need at all.
I am asking for compensation from trip.com regarding my loss and it's been 4 days and i am still waiting to hear from them for a solution.
Terjemah
Hakimhalym
Chalet Hallstättersee
Menginap pada Feb 2024
Keluarga
12 ulasan
5.0/5
Luar Biasa
Disiarkan pada 1 Mac 2024
Excellent resort, nice and cozy. But there is deposit 300€ which is a bit shock, usually other hotels 100€. But no worries it return back once check out. Overall nice we have nice stay here.