Hotel berhampiran Former Kusumoto Masataka Mansion, Ōmura

This hotel is located opposite AMU Plaza Nagasaki and a walking distance from/to Nagasaki station. Due to the peak season, there was not many options to find a good hotel. Frankly speaking, this hotel was a bit old and outdated, but since we only stayed for two nights, we could ignore this matter. Another issue was that the laundry room was packed with people using the machines. They still provided amenities and bottled water in the room. The bed was quite big but not comfy at all. The toilet was pretty tight for a tall person. The front desk staff was friendly and helpful. There is a Family Mart and a Yoshinoya store in the neighbourhood.

My husband and I wanted to celebrate our wedding anniversary in Nagasaki and we decided to stay at Nagasaki Marriott as hotel was newly opened 3 months ago. The hotel located at a good location, next to bus terminal, train station and easy access to tram so we can just go around the city for sightseeing and cultural experience, but the best part was that hotel is next to a shopping mall where you can find many good restaurants and shops including famous local Nagasaki Castela. Our experience staying at Nagasaki Marriott was beyond our expectations. We were so impressed with how well hotel staff were trained at all areas since hotel just opened not long time ago. We really felt like we stepped into Japanese hospitality for both services and mindset of staff who always pay attention to guests from the entrance of the hotel at ground floor before going up to the lobby check-in with warm welcome and big smiles. Each area we experienced was a wonderful one, breakfast area was well set with variety of foods from local products. We very much appreciated staff working hard in kitchen and also M Lounge was our favorite place to relax and enjoy some dinner served and conversations with the staff. We fell into love with this hotel, not only because the modern designed room but also offered the solutions on how guest could enjoy the room during their stay. But most importantly our experience with staff made our stay such a wonderful and special one. Special thanks to: Mr. Yoshimitsu, Executive Assistant Manager, Mr. Antonio, Guest Experience Manager who made sure guests are well taken care. And thank you for training your staff well. Thank you also to Ms. Soegawa, Mr. Hashimoto, Mr. Bijaya for taking good care of us. Also restaurant staff Ms. Kurihara, Mr. Ishibashi and Mr. Take****a. We are looking forward to come back to your hotel again. Nuchjaree

Hotel New Nagasaki is situated near to Nagasaki JR Station and right beside AMU Plaza. There is a convenience store next to the hotel and a very delicious izakaya and ramen store! The room that we had chosen was very comfortable, clean and we love the amenities! Hotel service staffs are very accomodating. We had a very pleasant and enjoyable stay.

The Hotel is at good location, all services are excellent. But the booking UX is not good enough, the cleaning service was not explained in details, if it should show ”large enough”, so as to receive the cleaning service correctly, then, the whole service will be perfect.

Fantastic area , Clean and good hotel Staff are friendly and serve green tea Fire 🔥 outdoor heater for guests Good location easy to Chinatown

Good hotel overall for a pleasant stay. Near all the food options! Good to stay and visit the attractions in Nagasaki. Will reccomend Gunkanjima (see photo)

The winner for this hotel is it's location. Yes it's a couple of stops away from the train/bus station so not necessarily ideal for that but it is super close to a lot of the sightseeing, like Dejima, Chinatown and the harbour area. There is also a tram stop right outside so you can get anywhere really easily. The room itself was pretty small but it has everything you need and they even were able to fit in a desk with a TV for example. Check in was super easy using the self check in machine and staff is there to help you along the way if you're struggling or have any questions. We thought it was a bit expensive for what you get since everything is a little bit dated and the room is on the small side.

Room is spacious and bed comfortable. Easy registration and check out. Customer service pretty good. Also location is superb, near eateries and shops, very useful. However, to be frank, we find the car parking a bit stressful because you have to drive into a narrow lift. Well, the hotel is in the middle of the city so car parking space is very limited.

We stayed for 3 nights at this new and beautiful hotel. While it was a bit DIY-ish to take whatever the amenities you wanted at the reception area, I found this practical. When we wanted more towels, a receptionist was happy to hand us one as well. I enjoyed the top floor outdoor bath as well as breakfast daily. From TA review, I learnt that the bath could be quite busy. Maybe because we stayed at this Candeo Hotel on weekdays, I never had to feel crumped in the locker area. Breakfast had a variety of local Japanese and western spreads, and it was delicious. The location of the hotel was superb. The major tram stop was within a few minutes on foot. We could walk to Dejima, Megane Bridge, even to the Dutch Slope. There were a plenty of restaurants nearby. The only reason that I could not give 5 stars was that the staff appeared to be distanced. I used to frequently stay in hotels around the world, and I consider receptionists to be the gatekeepers of hotels. With a bit of training, they can smile a little more and perhaps be friendlier. I stayed in 3 more hotels during my recent trip to Japan, and unfortunately, this Candeo Hotel’s receptionists spoke the poorest English, and all of the staff I encountered, including those at breakfast and other areas, looked unhappy.

Amazing onsen, free popsicles, probiotics and noodles from 21:30 to 23:00. Room is tidy and staff are very well trained . Like any Dormy Inn, check in is at 15:00 and if you want to check in earlier prepare to pay an extra fee. Location is easy to reach by tram from the train station, and it is just near the tram stop. Women behave of weirdos approaching in Chinatown in the evening for escort services . They chase you until you shout to them in English .