Hotel berhampiran JR Shin-omura station, Ōmura

Hotel was located right opposite the JR station (accessible via overhead bridge w lifts/escalator) and next to the bus terminal, so its a really good location if you're just stopping by Nagasaki for a night or two. Lawson and Family Mart are just next door. Room was clean and spacious, and service was good too. As of end-May 2024, the facade of the building seemed to be undergoing some renovation but it didn't affect our stay (cleanliness and noise-wise) at all.

My husband and I wanted to celebrate our wedding anniversary in Nagasaki and we decided to stay at Nagasaki Marriott as hotel was newly opened 3 months ago. The hotel located at a good location, next to bus terminal, train station and easy access to tram so we can just go around the city for sightseeing and cultural experience, but the best part was that hotel is next to a shopping mall where you can find many good restaurants and shops including famous local Nagasaki Castela. Our experience staying at Nagasaki Marriott was beyond our expectations. We were so impressed with how well hotel staff were trained at all areas since hotel just opened not long time ago. We really felt like we stepped into Japanese hospitality for both services and mindset of staff who always pay attention to guests from the entrance of the hotel at ground floor before going up to the lobby check-in with warm welcome and big smiles. Each area we experienced was a wonderful one, breakfast area was well set with variety of foods from local products. We very much appreciated staff working hard in kitchen and also M Lounge was our favorite place to relax and enjoy some dinner served and conversations with the staff. We fell into love with this hotel, not only because the modern designed room but also offered the solutions on how guest could enjoy the room during their stay. But most importantly our experience with staff made our stay such a wonderful and special one. Special thanks to: Mr. Yoshimitsu, Executive Assistant Manager, Mr. Antonio, Guest Experience Manager who made sure guests are well taken care. And thank you for training your staff well. Thank you also to Ms. Soegawa, Mr. Hashimoto, Mr. Bijaya for taking good care of us. Also restaurant staff Ms. Kurihara, Mr. Ishibashi and Mr. Take****a. We are looking forward to come back to your hotel again. Nuchjaree

少々くたびれ感のある駅前ホテルですが、路面電車やバスターミナルなど交通網の要衝にあるのでどこへ行くにも便利です。駅直結ではないですが、駅前ですし、ショッピングモールの上階にあるので、買い物や食事も便利です。アメニティは普通のビジネスホテルレベルで、フロント前のアメニティーコーナーから必要な分だけ持っていくというスタイルです。とりわけ特筆すべきは長崎県産「そのぎ茶」の日本茶ティーバッグ。とてもビジネスホテルレベルとは思えない、かなり美味しいお茶でした。後日、ネットでお取り寄せしたほど気に入りました。

The Hotel is at good location, all services are excellent. But the booking UX is not good enough, the cleaning service was not explained in details, if it should show ”large enough”, so as to receive the cleaning service correctly, then, the whole service will be perfect.

The hotel is located as you go up Mt Inasa, on the hilly side of Nagasaki. Unless you drive, getting to Chinatown, Atomic bomb museum etc. require public transport as they are some distance away. We stayed for the night in the twin room. It is a large hotel, and the rooms are spacious, although a little aged. Not many eateries nearby, so unless you are eating at the hotel restaurants, you may want to pack some food to the hotel if you get there at dinner. Like most other Japanese hotels, breakfast is good, with a mix of Western and Japanese dishes. Beds are comfortable, and you can request for more pillows, which we did. As usual, they have all the amenities ie toothbrush, combs/brush, etc. provided. Recommend as an overnight stay, especially if you want to go up to the Inasayama observatory after dark (to capture one of the best night views in Japan).

とても清潔感があり、全体的によかったです。 フロントの方も丁寧な対応をしてくださりました。提携している駐車場の説明も、こうした方がいいですよ。と細かく教えくださりました。 お部屋は、2人で泊まったので、フリースペースが少し狭く感じました。 大浴場もあり、疲れがとれました！ 朝ごはんは、とても素敵なのですが、ご飯が食べたくなると思うかもしれません。おかずがおいしいので‥

Nice comfortable hotel. It's pretty basic, but it has everything you need. Location is perfect for visiting Nagasaki.

The winner for this hotel is it's location. Yes it's a couple of stops away from the train/bus station so not necessarily ideal for that but it is super close to a lot of the sightseeing, like Dejima, Chinatown and the harbour area. There is also a tram stop right outside so you can get anywhere really easily. The room itself was pretty small but it has everything you need and they even were able to fit in a desk with a TV for example. Check in was super easy using the self check in machine and staff is there to help you along the way if you're struggling or have any questions. We thought it was a bit expensive for what you get since everything is a little bit dated and the room is on the small side.

We stayed for 3 nights at this new and beautiful hotel. While it was a bit DIY-ish to take whatever the amenities you wanted at the reception area, I found this practical. When we wanted more towels, a receptionist was happy to hand us one as well. I enjoyed the top floor outdoor bath as well as breakfast daily. From TA review, I learnt that the bath could be quite busy. Maybe because we stayed at this Candeo Hotel on weekdays, I never had to feel crumped in the locker area. Breakfast had a variety of local Japanese and western spreads, and it was delicious. The location of the hotel was superb. The major tram stop was within a few minutes on foot. We could walk to Dejima, Megane Bridge, even to the Dutch Slope. There were a plenty of restaurants nearby. The only reason that I could not give 5 stars was that the staff appeared to be distanced. I used to frequently stay in hotels around the world, and I consider receptionists to be the gatekeepers of hotels. With a bit of training, they can smile a little more and perhaps be friendlier. I stayed in 3 more hotels during my recent trip to Japan, and unfortunately, this Candeo Hotel’s receptionists spoke the poorest English, and all of the staff I encountered, including those at breakfast and other areas, looked unhappy.

まず、長崎路面電車の「大浦海岸通」電停から徒歩１分程度で、チンチン電車を使うにはアクセス最良! ホテルの外観、デザインやインテリアなどもヨーロッパ調で、まるで外国を旅してるような気分に浸れました。(^^) 国宝 大浦天主堂、グラバー園などの観光名所も徒歩圏内。 朝食も盛りだくさんで、すごく美味しかった。(^^)/ デザートに長崎カステラもあったのが嬉しい🎵