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Loews Portofino Bay Hotel at Universal Orlando
4.3/5103 Ulasan

Loews Portofino Bay Hotel at Universal Orlando

Universal Studio Orlando / dunia laut Orlando|2.83km dari Ray-Ban
Our family booked a AAA vacation package purchasing multi day Universal park passes plus a weeklong hotel stay at this deluxe, Italian-themed resort. We would book here again in a heartbeat! From the moment we arrived at the hotel, every team member went out of their way to make us feel happy and welcomed. We booked a club room, which is located in the section very near the club lounge, the laundry room “lavandería”, and both the Villa and Beach pools. All the accommodations were great: the beds were super comfortable, the bathroom was huge and modern, the pools were gorgeous and big enough to not feel cramped, and the staff everywhere was super helpful. In particular, Allie at the club lounge was incredibly attentive and social; we enjoyed talking with her each time we saw her. Gilberto was the very friendly and approachable concierge person in the main lobby who came right up to us to make sure we were alright. And Sara was a poolside server who was just the most prompt and professional waiter we’d ever had; she handled her entire section of customers just wonderfully. I’m sorry I didn’t catch the names of so many other nice folks that attended to us, but they included the handsome older gentleman that we also encountered in the club lounge, and the woman in the inside souvenir shop who gave us advice about where to find a particular item. We have stayed at several deluxe Disney properties, and it was remarkable to consistently encounter such hospitality at every point of our stay. The other thing that we found really helpful was that you could text the concierge team with any questions or requests. We ended up using that feature a lot, and it helped us to plan our day and meals. The team of folks promptly answered us each time, it was awesome to not have to call or walk down to the lobby every time we had a small question. I recommend that those who are considering booking here choose a club room if you can, so you have access to the exclusive club lounge, which serves full breakfast and dinner options (not just small hors d’oevres). This is a big difference from comparable deluxe resorts which mainly serve small snacks versus actually meal-sized proteins, vegetables and starches. So if you wanted to have a nice dinner in the club versus go to a full service restaurant, you could absolutely do so here.

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Termasuk Sarapan

Extended Stay America Suites - Orlando - Orlando Theme Parks - Major Blvd
3.4/5100 Ulasan

Extended Stay America Suites - Orlando - Orlando Theme Parks - Major Blvd

Universal Studio Orlando / dunia laut Orlando|2.31km dari Ray-Ban
Do not book here. I do not want you to make the same mistake I did. The moment I walked in, I was calling customer service to change my reservation. There was no refund, no other availability and no other choice than to stay here or drive 4 hours back home. I chose to stay and make the best of it. I was on the phone and waiting for the front desk/manager to come check us in for over 30 minutes. Her and another employee were cleaning or repairing something on another floor. This is a list of what went wrong. In the room: 1 burner did not work The 2nd barely warmed up Bath tub did not train immediately, a pool of water would sit there for a good 10 minutes. The sink in the bathroom leaked The carpet is old and dirty One morning we were told the water was going to be shut off. We were not told how long it was going to be shut off but to collect water in case we needed it. The water was shut off around 1 o’clock and didn’t come back around until four. Obviously this was an inconvenience for us and for the hotel staff. If you need your bedsheets changed you need to remove them from the bed take them downstairs and have them washed. When we did this the water was shut down and nothing was washed. After multiple visits to the front desk we were given 2 sheets because the fitted sheets were not ready. Same goes for the towels. We got 1 clean towel at a time. The breakfast area smells like a dirty run down diner. The lobby, the hallway, the elevator all of them smell old moldy and grimy. This building needs a lot of repairs and maintenance. The staff say the are shorthanded. They were also overwhelmed by the amount of guest they received. The pictures do look like the rooms they just don’t convey exactly what the conditions are in each one. 1. I did not take pictures of the issues. 2. I barely took pictures of us in the room.

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Mesra keluarga

Loews Portofino Bay Hotel at Universal Orlando
4.3/5103 Ulasan

Loews Portofino Bay Hotel at Universal Orlando

Universal Studio Orlando / dunia laut Orlando|2.83km dari Ray-Ban
Our family booked a AAA vacation package purchasing multi day Universal park passes plus a weeklong hotel stay at this deluxe, Italian-themed resort. We would book here again in a heartbeat! From the moment we arrived at the hotel, every team member went out of their way to make us feel happy and welcomed. We booked a club room, which is located in the section very near the club lounge, the laundry room “lavandería”, and both the Villa and Beach pools. All the accommodations were great: the beds were super comfortable, the bathroom was huge and modern, the pools were gorgeous and big enough to not feel cramped, and the staff everywhere was super helpful. In particular, Allie at the club lounge was incredibly attentive and social; we enjoyed talking with her each time we saw her. Gilberto was the very friendly and approachable concierge person in the main lobby who came right up to us to make sure we were alright. And Sara was a poolside server who was just the most prompt and professional waiter we’d ever had; she handled her entire section of customers just wonderfully. I’m sorry I didn’t catch the names of so many other nice folks that attended to us, but they included the handsome older gentleman that we also encountered in the club lounge, and the woman in the inside souvenir shop who gave us advice about where to find a particular item. We have stayed at several deluxe Disney properties, and it was remarkable to consistently encounter such hospitality at every point of our stay. The other thing that we found really helpful was that you could text the concierge team with any questions or requests. We ended up using that feature a lot, and it helped us to plan our day and meals. The team of folks promptly answered us each time, it was awesome to not have to call or walk down to the lobby every time we had a small question. I recommend that those who are considering booking here choose a club room if you can, so you have access to the exclusive club lounge, which serves full breakfast and dinner options (not just small hors d’oevres). This is a big difference from comparable deluxe resorts which mainly serve small snacks versus actually meal-sized proteins, vegetables and starches. So if you wanted to have a nice dinner in the club versus go to a full service restaurant, you could absolutely do so here.

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Lihat Ulasan Tetamu untuk Hotel di Orlando

Mencari hotel berdekatan Ray-Ban? Bandingkan kadar bilik dan ulasan untuk mencari penginapan ideal anda.
Clarion Inn & Suites Across from Universal Orlando Resort
3.9/5105 Ulasan
Universal Studio Orlando / dunia laut
I figured my room would be like the picture with the small sofa- it was your standard room with 2 queen beds. Wish that it would have clarified that not all rooms have the sofa .
Extended Stay America Suites - Orlando - Orlando Theme Parks - Vineland Rd
3.5/590 Ulasan
Universal Studio Orlando / dunia laut
This hotel has the friendliest front desk staff, and I have really enjoyed staying here. They make you feel like family. And it is in such a good location for restaurants, even within walking distance, as well as with the theme parks, of course. The place is clean and cool, and I have enjoyed the new, large LG TV. The picture is incredible, and I can set it to wake me up, in the mornings. Then, I prepare my morning coffee-vitamin drink in the kitchen of the room, along with a bite to eat from the full-sized refrigerator. Don't laugh, but if you're a bit of a germaphobe, like me, you will love the fact, that all of the toilets are new! And as for housekeeping, they are nice, too, and they make sure the towels and bed linens are crispy clean. I am only sorry, that I did not find this place and come here, sooner!
Residence Inn by Marriott Near Universal Orlando
4.4/5114 Ulasan
Universal Studio Orlando / dunia laut
房間挺大,裝修也不錯。就是空調噪音大,現在這個季節不熱,就關了。早餐是免費的,不過大家應該理解免費的東西就不要希望什麼了。總之性價比不錯,離環球影城走路20分鐘。
Hyatt House Across from Universal Orlando Resort
4.4/5104 Ulasan
Universal Studio Orlando / dunia laut
Our favorite place to say when we’re around the area
Loews Portofino Bay Hotel at Universal Orlando
4.3/5103 Ulasan
Universal Studio Orlando / dunia laut
Our family booked a AAA vacation package purchasing multi day Universal park passes plus a weeklong hotel stay at this deluxe, Italian-themed resort. We would book here again in a heartbeat! From the moment we arrived at the hotel, every team member went out of their way to make us feel happy and welcomed. We booked a club room, which is located in the section very near the club lounge, the laundry room “lavandería”, and both the Villa and Beach pools. All the accommodations were great: the beds were super comfortable, the bathroom was huge and modern, the pools were gorgeous and big enough to not feel cramped, and the staff everywhere was super helpful. In particular, Allie at the club lounge was incredibly attentive and social; we enjoyed talking with her each time we saw her. Gilberto was the very friendly and approachable concierge person in the main lobby who came right up to us to make sure we were alright. And Sara was a poolside server who was just the most prompt and professional waiter we’d ever had; she handled her entire section of customers just wonderfully. I’m sorry I didn’t catch the names of so many other nice folks that attended to us, but they included the handsome older gentleman that we also encountered in the club lounge, and the woman in the inside souvenir shop who gave us advice about where to find a particular item. We have stayed at several deluxe Disney properties, and it was remarkable to consistently encounter such hospitality at every point of our stay. The other thing that we found really helpful was that you could text the concierge team with any questions or requests. We ended up using that feature a lot, and it helped us to plan our day and meals. The team of folks promptly answered us each time, it was awesome to not have to call or walk down to the lobby every time we had a small question. I recommend that those who are considering booking here choose a club room if you can, so you have access to the exclusive club lounge, which serves full breakfast and dinner options (not just small hors d’oevres). This is a big difference from comparable deluxe resorts which mainly serve small snacks versus actually meal-sized proteins, vegetables and starches. So if you wanted to have a nice dinner in the club versus go to a full service restaurant, you could absolutely do so here.
SpringHill Suites Orlando at Millenia
4.5/5105 Ulasan
Universal Studio Orlando / dunia laut
這間酒店允許帶寵物。衹住了2晚,中間沒有人打掃房間。感覺有跳蚤,剛入住時在房間裏待了不到10分鐘覺得痒痒的,要求調換房間,前台很爽快地給換了,但是還是沒有改善。房間裏的空調聲音很大。儘管旁邊有個大的商場可以逛,酒店是新裝修,有微波爐和冰箱,早上會有簡單的早餐,工作人員都非常友善,但是不會再選擇入住。

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