Hotel berhampiran 市岡パラダイス跡, Osaka

This place exceeded all our expectations! At first, we were just happy to have a place to spend the night so close to Universal Studios Japan without breaking the bank. But once we got there, it was clear that there was so much more than just proximity to USJ. The staff was welcoming, friendly, and extremely helpful. They spoke superb English, too! It's a hostel so you can get towels for a small fee, you share showers and bathrooms, you take care of your own linen when you arrive and upon leaving, etc.---the usual stuff, which is explained very clearly. They also have a vending machine with cold drinks on the ground floor. Our room was HUGE. We had a private room with bunk beds for just me and my 8-year-old, but there could have been room for at least three other people (a huge difference from our tiny hotel room in Shinjuku). The beds and pillows were very comfortable, and a perfect place to get some rest after spending a whole day on your feet. The play area on the ground floor was quite loud when we checked in, with kids running everywhere. Still, we couldn't hear them from our room upstairs. At any rate, quiet hours start at 10 pm. Every resident there seemed very nice when sharing space around the sinks, and my kid and I felt very safe using the shared showers and bathrooms. We got 1.5-day tickets to USJ so we only stayed one night. We checked out on our own (very) early the next morning and, again, all the instructions were very easy to follow. I just wish I got to say ”bye” to the staff person who greeted us the night before. He was delightful and I wish him well!

房東阿姨是中國人，非常的nice,我和兒子在她們家住了三晚，感覺很安心。她家很乾凈，兩個人定的家庭房，比在東京住的房間大很多，房間還有微波爐，熱水壺，吃夠了日本的冷食不習慣的可以自己做飯吃。附近有一個很大的永旺超市，裏面好多好吃的，晚上還有便當等打折，我們昨晚就在超市買了黑毛和牛回房間烤來吃，很好吃！還有永旺旁邊就是大阪京瓷巨蛋，常有演唱會等舉行，昨晚就有甲子園棒球賽，看到好多日本人不論男女都穿着棒球服去看比賽。周圍交通也很方便，可步行到大正站直達關西機場，到心齋橋難波都很近，周圍有大阪商業證，吃的也很多，如果有朋友去大阪，我會推薦去住阿姨家！

We arrived earlier than the check in time, and are able to drop off the luggages at the reception and come back later for check in for free. The staff can speak multiple languages, (Japanese, English, Chinese,etc) able to communicate without any problem. Room is very clean and cleaning service is provided each day. Location is close to Nanba. Very convenient. Close to a metro station as well, easy to locate. Would recommend.

Well, I would say location wise is really good since it's very near a Metro line. However, if you are using JR Pass, it will be quite a distance away. Just 7 minutes away from Shinsekai so there's much food there too. There's 2 shrines right behind the hotel that you can visit if you like. Friendly hotel staff, can converse in Chinese if you can't speak Japanese or English.

Bilik itu bersih dan dilengkapi dengan baik. Kakitangannya ramah. Hotel ini menyediakan kopi & teh secara percuma di lobi di tingkat bawah. Selain itu, pemandangan dari atas bumbung sangat mengagumkan (dan tempat bergambar yang bagus)! Mempunyai penginapan yang sangat hebat dan selesa, thx

Sangat selesa dan selesa untuk didiami. Ia sangat dekat dengan daerah perniagaan, dan anda boleh pergi ke jalan beli-belah dengan berjalan kaki. Shinsaibashi, Nihombashi, American Village dan Pasar Kuromon semuanya berada di laluan yang sama. Pengangkutan juga sangat mudah. Empat minit ke stesen kereta api bawah tanah. Terdapat banyak kedai serbaneka dan restoran. Sesuai untuk keluar bersama kawan-kawan. Ia juga sangat mudah untuk pergi ke USJ.

Good location and there is much space in the room for the luggages. Only is no room tidy service even i got four nights stay, and only found two bottles of water in the first day, but not found again. It is easy to get water in 7-11 which is convenient everywhere

Sotetsu Grand Fresa Osaka Namba offered a phenomenal location along with beyond satisfactory amenities. To start, I must mention that the room was more spacious than some of the other hotels I have been to. The bathroom was clean and well furnished and I had no trouble controlling the temperature in the room or the shower. In addition, their breakfast, served buffet style, was rather satisfactory. Primarily, the buffet was split into two broad categories of ”Western” and Japanese cuisine. The Japanese side offered classics such as udon, rice, miso soup, and tofu, while the ”Western” side offered an assortment of breads, corn soup, and pancakes. I say Western with quotation marks as I would imagine most people from Europe or North America would consider the fares offered a far cry from that which they are familiar. Besides that, it is also worth noting that the buffet would cycle between multiple different options on a daily basis to prevent people staying multiple days from getting bored of consuming the same dishes daily. Other than the hotel's facilities, it is also important to draw attention to the location of the hotel. The hotel has a wide array of different restaurants to visit and is located close to both Dotonbori and the subway. This subway is rather convenient as it offers easy access to most areas of interest in Osaka. It is also imperative for me to mention here that there is a convenience store located basically next to the hotel which is, as the name would suggest, quite convenient. In addition, for those who are into anime, the hotel is walking distance fron Dendenmachi. Overall the experience was pleasant. The only issue if I had to say was that there was a high density of people in the hotels vicinity. This issue is further exacerbated on holidays, but this should only pose an issue to some people.

Great trip overall, stayed here and amenities and breakfast was provided. Air-conditioning was new and was really cute!

Was planning to stay at Hilton Osaka, but with the grand opening the day before my arrival I thought it would be nice for the family. I was wrong. I am writing this review at 1:55 am because I am still waiting on a room. Diamond status checkin was normal but a little on the slow side. It was expected since they just opened. Had to ask for an upgrade, but was accommodated. The upgrade is a castle view vs river view. Arrived on n the room and it only has a bed for 2 and I have my family which were with me at check in. Called and asked for a room with multiple beds and was told it would take an hour. This is what I am waiting on. When I went down to the front desk to inquire further it was the same two individuals at check in and Marlon told me it would be an hour. I said that is unacceptable and just downgrade the room and I will Set up the trundle bed myself. Still waiting. Have been a happy diamond member for 14 years. That said I will never give this property my business again. Complete lack of care or customer service. Expect more from Hilton and especially in Japan. My last visits to Osaka I stayed at the Hilton Osaka in Umeda and it is heads and shoulders above this property in management and customer service.