Hotel di Osaka dengan Kolam Renang

Fantastic location just above Namba station n connected to train station. Very prompt check in and staff is very helpful n professional. My request to send luggage from Osaka to Tokyo is done properly even though I only reach Tokyo like 10 days later. The concierge is extremely helpful n gave a lot of information. Special thanks to Fran, a young European lady staff who assisted us. I will always stay here in Osaka. The park behind hotel is also beautiful at night.

Very expensive but God damn, they really do be hiring people that speak either English or Chinese together with Japanese! And oh my, there are just so so many staff that do! Whether that be front desk, or even housekeeping! The only ones that really don't are the ones in the restaurants or in Melissa (where they sell bread and other good food!) Or the mall downstairs! The dessert lounge weren't too friendly either but they all seem to be extensions of the hotel! Overall, great experience except for the fact that the rooms are indeed tiny and compact cause that's what we booked after all - but aside from that, all the amenities were great, toilet was big and movable in and you really have anything and everything you need already there! Only issue is maybe that some things here are pretty outdated though it's a 5 star hotel! But overall its truly worth the price though I don't reccomend staying all the time unless you wanna burn a hole in your pocket heh! But one great thing is that they are truly commendable in terms of holding events and catering to hundreds of guests for the really really big ballrooms. That's a huge plus.

Staff was kind to give me a corner room. Great view. Location convenient yet quiet. Price includes breakfast and the right to use the gym, swimming pool, hot bath and steam room. Money well spent.

The location is perfect for enjoying the city and also for catching a metro/train to other areas to explore. The staff were excellent and the breakfast was good enough - but to stop serving at 9:30 am on a Sunday, does seem odd. The rooms are clean and well maintained and everything was satisfactory. Thanks to the team for helping me find my iPad, much appreciated.

Stayed 2 nights at the Ritz Carlton earlier in the week during my first business trip to Japan after Covid. Must confess that was really impressed. Excellent service, great staff and in general hotel very well equipped. Room was spacious, clean, with a great bed allowing for very good night sleep, very good performing wifi, great bathroom very well equipped including a very nice set of salt for the bath. Definitely hotel gives a lot of attention to detail and you can see it during your stay. There was an air purifier in my room, which was a bit noisy, so I had to unplug it during the night. This didn't bother me at all, but maybe something to check by the hotel management. All in all, perfect stay. Will definitely return on my next trip to Osaka.

We had a wonderful experience at the Imperial Hotel Osaka. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

Everything was beautiful. All details considered, including a beautiful cinnamon scent throughout the lobby, and little touches throughout the room. Spacious room for Osaka and everything top tier as expected from a Hilton

Conclusion I will never stay at ANA Crowne Plaza Osaka again. The room was the smallest I have ever been at and part of the window was blocked by a wall outside the room. The check in and check out was chaos with a huge queue. The hotel is outdated too. The only positive thing regarding this hotel is the club lounge. Review I arrived with the Shinkassen at Osaka station and the hotel is in walking distance from station. The train station is huge, and I was difficult to find the right exit. The hotel is located in a business area, but there are a lot of restaurants, bars and shops in the neighborhood. Not the right area, if you are a turist. I arrived at 2 pm, where I could not get me room even I am an IHG diamond member. Came back after a couple of hours, where there was a huge queue. Check-in took between 45-60 min. It was the same situation, when I should check out. It is not possible to check out in the IHG app. Even I have the highest status in the IHG program, I got the smallest room in the hotel. It was not possible to open my suitcase in the room - i don’t want it on the bed. The window was partly blocked by wall outside the window. The room is very outdated. I had access to the club lounge, where I had a couple of drinks during the evening and breakfast in the morning. The lounges was ok but it was busy.

Spent quite a lot of money to book a suite at W Osaka during Easter holiday, but didn’t not receive equivalent services. During the 5 nights of stay, only one time the bell boys helped us with our baby stroller and bags when we arrived the hotel. The other 4 nights, whenever we got off the taxi, the staffs just stood at the entrance and looked at us without helping. Several times when we arrived at the elevator at W floor with our bags, our kid and baby stroller, the staffs also just stood there looking at us without helping, greeting and didn’t even just press the lift for us. I didn’t feel welcome at all. I find the services were disappointing, we will not stay there next time when we visit Osaka.

Really incredible. Highest quality, very comfortable. Breakfast buffet selection was incredible. The city view from our room and from the lobby is worth the fee in itself.