Hotel di Oslo

Having visited this hotel some weeks ago when the room was freezing cold despite trying to get the heating to work, I fully expected things to have improved but unfortunately not. It seems unbelievable that a major chain hotel has had no working heating system for several weeks during Norwegian winter and waits for its guests to complain before providing them with the tiniest oil heater which has no effect. The weather was sub zero during my stay and the hotel acknowledged the heating system in the rooms was not working, apparently all the bedrooms are affected. A rather uncomfortable stay.

With a stay at Thon Hotel Terminus, you'll be centrally located in Oslo, within a 5-minute walk of Oslo Spektrum and Karl Johan Gate. This upscale hotel is 0.5 mi (0.9 km) from Oslo Opera House and 0.7 mi (1.1 km) from MUNCH Museum.Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.Make yourself at home in one of the 154 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

分享一下真實入住情況，方便國人朋友參考：1. 酒店位置很方便，就在卡爾約翰大街，旁邊就是蔚來新能源車店。離王宮也近。2. 酒店一層衹有個很小的前台，入住的基本都是白人，很少有華人，我入住的這兩天一個華人也沒見過。3. 房間樓層很奇怪，比如住5樓，有好多房間得上半層，或下半層才能到，這一大截樓梯，沒電梯座，這個很奇怪，行李多的話很不方便。4. 早餐非常好，很豐富，餐廳裏是玻璃穹頂，很多植物，氛圍感很好。5. 酒店叫車比自己打車要貴很多，而且他們合作的出租車公司，司機可以用**和**形容，被我遇到了……我也是非常詫異，怎麼大白天核心地段怎麼會出這麼可怕的事，所以大家打車自己用軟件叫或者選擇公共交通，不要從這家酒店叫車。6. 房間裏很齊全，也有燒水壺，咖啡機，但是床單上有毛髮。

Friendly staff at counter and restaurant; comfy room with a review (as shown in the photo) ; I successfully booked a room near the airport but later I was refunded as I was told it was fully booked by a. Trip.con staff - which was not a very good experience. Luckily I found this hotel as I was totally satisfied.

很有名也很傳統的酒店，也是很講究身份的酒店。沒有讓人能說得出有什麼不舒服的地方，無法給出不好的評價。當然費用會比周邊的其他一些酒店貴。

Thon Hotel Opera is located very conveniently across the road from the railway station, connecting you with the airport and other parts of Norway. It is about a block from the waterfront and the Opera House and very easily located within walking distances of the CBD, restaurants and shopping. It has large rooms, good shower and good wifi. The breakfasts are also very good. Dinner was one of a set menu and was OK

Good beds and pleasant service, with a varied and super breakfast. The hotel as a whole is to be recommended for guests who want an affordable and simple stay with the facilities and opportunities available in and around the hotel. The location is in the middle of Oslo near Aker brygge, the town hall etc.

Estuvimos 6 días, la localización inmejorable, el tranvía y los autobuses en la puerta , a lado de la estación de bus y de tren... y de la calle comercial, un montón de tiendas y restaurantes cerca.. a 15min del puerto y del Ayuntamiento, el hotel estaba en plena renovación, nos dieron una habitación renovada muy amplia...el desayuno incluido era muy bueno

Nice reception. The girl told us how to go to their partner, Comfort Hotel Young Hostel, to use the laundry. Although it took us 10 minutes walk, we finally can wash and dry our dirty clothes by Nok$95. And the special hotel building is quite interesting event though we have to go through several hallways and elevators. And the breakfast is quite good and various. Not to mention it just near by the central station.

We booked a superior room with balcony at the Park Inn by Radisson in Oslo for our stay in early November. Their website states: ‘Upgrade your stay with our Superior Rooms with Balcony - City View to enjoy more space and additional advantages such as a bathrobe and slippers. Choose between double and twin beds and relax with your favourite hot drink from the in-room coffee and tea facilities’ Though we initially thought the room was larger than a standard one, and their description leads you to believe that this is the case, it is, it is in fact, 4sq m smaller than a standard room. It is very cramped, with little space to unpack and move about in. People should also be aware that one of the attractions of a balcony room is that people use them to smoke outside. Our neighbour was a smoker and all we heard was sliding doors opening and closing the entire night. There were no robes and slippers and we mentioned this to housekeeping staff and though there is a coffee machine, to ‘enjoy your favourite drink’, there were no pods either (neither was there any milk UHT or otherwise). We asked housekeeping for coffee, and they said that they had not had any deliveries, so sorry, they could not provide any. The room was not cleaned during our stay, and we had not been given a choice as to whether it was or not. On the floor behind the curtains to the balcony, we also found two used plastic shot glasses that had been left there from a previous guest. We are Radisson Rewards members so sent feedback to their very inefficient customer care. We explained what happened and were given a reply: ‘Please accept my sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern depar**ent heads to seek a prompt improvement’ We said that while this was good that they were going to inform staff, it did nothing to address the fact that we had paid for a superior room and received in fact, less than what you get for a standard room. If we had paid at the end of our stay, we would have expected a discount, but payment was taken in full on checking in. Did they make amends, did they offer to put things right, did they make a goodwill gesture. No, we have had four different customer care people do nothing positive and are now giving us the run-around in the obvious hope that we give up pursuing this matter. We have been clear about what has happened, but it is blatantly obvious that their staff are either completely obtuse, or very cunning. They have now managed to drag our initial complaint out to eleven days, and it is obvious what their tactics are when dealing with these complaints. They offer apologies, say that they will inform heads of depar**ent of our comments and end by saying that they look forward to welcoming you again (yeah, in your dreams) As this is their very low standard of customer service, we will think very carefully about booking a Radisso