Monte Baia Uludağ - Full Board Plus

I recently stayed at this ski resort for the second time, and I’m pleased to say that my experience this time was far more enjoyable than my first. Initially, I was a bit hesitant after my first visit, but after speaking with Miss Asena over the phone, she was so helpful and convincing that I decided to give it another chance—and I’m really glad I did. Upon arrival, we were warmly greeted by Mr. Caner, who made sure everything was taken care of so that we could receive our room as quickly as possible. He was friendly, knowledgeable, and spoke excellent English, which was especially helpful since my partner doesn’t speak Turkish. Our room was clean, cozy, and well-heated—perfect for a winter getaway. A particularly thoughtful touch was Miss Asena’s personal attention to our stay. She found time to meet us at the reception, which made us feel incredibly welcomed. She took the time to ensure everything was going smoothly and that we were comfortable, which made a real difference in our experience. It's rare to encounter such personal care from hotel staff, and we truly appreciated it. On our last day, we had the pleasure of meeting Miss Berfin, who works in customer satisfaction. She was very kind and friendly, and we were happy to share our fresh feedback with her. Her approach was professional yet warm, and we really appreciated her dedication to ensuring guests have the best possible experience. The restaurant staff also deserves a mention. Special thanks to Yakup and Hüseyin for their exceptional service. They were always smiling, greeting us with a warm "welcome" or "good evening," and ensuring our drinks were served promptly after water. We really appreciated their attentiveness, and it was also great to see English-speaking staff members in the restaurant, which made everything even more seamless. The spa was a great way to unwind after a day on the slopes, and the ladies there were incredibly kind and welcoming. One memorable moment I’ll never forget was when my hair got tangled inside my ski helmet and became a mess. The girls in the spa not only helped me detangle it with a brush, but one of them even shared her own hair repair spray and made sure my hair looked great again. That small act of kindness truly touched my soul and made me feel so cared for. I gave them some American chocolates, ai wish I could do more!🫶🏻 A special mention also goes to the hotel’s photographer—his service truly made the trip unforgettable. He was respectful, friendly, and made our photo session a fun and memorable experience. I honestly can’t imagine this trip being as perfect without the beautiful photos we purchased from him—they really captured the essence of our stay. Otherwise, we honestly wouldn’t have any!🙏🏻 One minor downside was the timing of the live music—it started around 21:30, which was a bit late for us, so we missed it after returning to our rooms. It would have been nicer if it started earlier in the evening. The location of the hotel i

We went to Monte Baia with NK tours. It was a holiday we will never forget. Thank you. The Hotel was very good and staff was very friendly and helpful. The food was delicious and different every day and local products. And this thanks to NKtours Belgium. Thank you NKtours Belgium.

We had an excellent time the front desk staff were very helpful so were the overall team. The rooms were spacious, clean with all what is expected from a resort hotel. The third floor had a gaming area for the children and by about 12 am there was a musical program. The package was full board and all the bouffe was excellent.