Hotel berhampiran Capital City Church, Ottawa

Nice clean hotels well located

my original review is at the bottom, because Tripadvisor does not allow edits to reviews or updates (seems ridiculous to not have that feature) I wanted to update. Review is still not perfect as they are still doing renovations and the actual exp I had but once renovations are done this will be a great place to stay 5 stars. management contacted me and was very apologetic about the stay and offered wonderful incentives to make up for the experience I had. they are very open and fair and will try to do the right thing to correct a situation. should you experience something unfortunate at this hotel know that management will take it seriously and truly cares about making things right. I now trust this place completely and feel comfortable knowing anyone I direct here will have their expectations met. I can't mention enough about the staff! Other hotels should start poaching these employees or figure out the training they go though or management techniques. It is NOTICABLE how switched on and caring the staff is. You'll have to go to find out what amazing staff this place has they truly make you feel welcome and seem truly happy to be working there. -original review After a long drive to get to a hotel room that has a horrible musty smell is one thing that could be tolerated. I’m not a fancy person and was debating if I could just deal but when my partner stepped on some spikes from the carpet that was enough to be done. The protector ***** that normal places have from the room to the bathroom tile was missing. Further to that I scraped my hand on one of the exit doors that had some rusty metal from previous holes that were made in it. I would not think this place is safe for kids at all based on how much danger seems to be everywhere. If you must book considering they were doing renovations demand that you are put in a renovated room or don’t go. Fine if desperate to not sleep in your car but it literally is the bottom of the scale of what one would expect from a hotel.

Room is spacious and clean! Very convenient location with parliament hill, byward market and a lot of dining spots nearby. Kitchen is fully equipped and well maintained. We will definitely come back in our next visit.

overall stay was completely good but this building does not have free parking, they charge you 22 dollars for underground parking or outside parking as well and no security for car they said car parking is always at owner's risk. thats only a negative point otherwise room was clean, no disturbance, breakfast was good.

Great location, service was a bit on and off, as staff was not always the most helpful. In any case, I'd definitely recommend over other choices nearby. I'll definitely stay again, and hope that meanwhile staff is a bit more professional.

Hotel di buo livello con personale di ricezione molto gentile e disponibile. Se siete in auto è una ottima soluzione per visitare Ottawa.

Location was good for my purpose. Location is always subjective your needs. Breakfast above average for an included breakfast. Coffee tea and hot chocolate was available 24/7 in the reception area. Fast check-in and checkout. Staff was friendly and helpful.

It was good ,should have a shuttle service back and forth to the Canadian Tire Center into the mall you have to use taxis because there's no sidewalks very very unprofessional that way