Hotel berhampiran Congregation Adath Shalom, Ottawa

There are 2 things this hotel has going for it...the Koena Spa and Kota restaurant. Other than that, the property is tired and dated, and the staff is sp**** and unable to solve the simplest issues. I booked a weekend getaway for myself and 2 friend. We booked a suite with 2 queen beds for our stay and made reservations with Koena spa. This was a Saturday overnight stay. The room was satisfactory for our purposes however the hallways were dingy and the room doors all the way down the hallways were damaged and peeling. One of the elevators was not aligning on the floors so you had to be careful not to trip when stepping in or out. Also, the front desk staff was not super welcoming or engaging. I have stayed at several other Doubletree properties and there is usually a warm welcome (including warm cookies) and that was not the case at all at this location. The room itself was clean but dated circa early 2000s. I stayed at this hotel a decade ago when it was an independent property and the decor/furniture has not changed a bit. When we arrived back from dinner, neither tv worked in the suite. One didn't even have power. We tried to contact the front desk from the room phone several times with no answer. Finally, I went down to the desk and the desk agent had no idea what to do to help as she indicated the maintenance staff was gone for the day. She offered batteries for the remote, which was not the issue. She noted the room number and indicated someone would look at it the next day...we were only staying one night. The location is excellent due to the adjacent Koena Spa. A quick trip down the elevator and you are right there at the spa entrance. A relaxing experience spending the whole day in the hot-cold cycles. In the lobby, the Japanese fusion restaurant, Kota, is another bonus. Great food and service. The bartender was very engaging and fun and the wait staff was excellent. Delicious menu and a beautiful terrace overlooking the spa deck and sunset. Overall, the spa and restaurant balanced out the tired hotel and subpar service. If you can book a promo for $150 or less it's fine. Otherwise, I would look at an Ottawa hotel.

This was my first-time stay at reStays Ottawa. I booked four suites for a team business trip in April 2023 (2- and 3-night stays). Very glad to have chosen this hotel over my other go-to's! This is now my Ottawa favourite and I highly recommend it for the following reasons: - Value: Great for this calibre of amenities (spacious, new, clean, modern in-suite furnishings, well-equipped kitchen, and thoughtful provisions, terrific meeting spaces, public amenities - what a view on the 12th floor). Comfortable bedding for several nights of good sleep. - Service: Front desk staff (Josh, Mark) were very helpful with our requests. - Location: Excellent! Short walking distance to Parliament, Rideau Centre, Byward Market, etc. Whether for short or longer stays, I highly recommend this gem of a downtown Ottawa hotel.

55 minutes to check in A que to get in the bar and could not get in Very few shops Room with a view of the carpark Location very good (yet there are a few hotels in the same area).

Location was good for my purpose. Location is always subjective your needs. Breakfast above average for an included breakfast. Coffee tea and hot chocolate was available 24/7 in the reception area. Fast check-in and checkout. Staff was friendly and helpful.

Room is spacious and clean! Very convenient location with parliament hill, byward market and a lot of dining spots nearby. Kitchen is fully equipped and well maintained. We will definitely come back in our next visit.

The place is very convenient and walking distance to the attractions and market. Would definitely stay here again. The room is spacious that can accommodate four people.

Hotel di buo livello con personale di ricezione molto gentile e disponibile. Se siete in auto è una ottima soluzione per visitare Ottawa.

Room is clean except table space a little too small. Breakfast is good especially the hard boiled eggs which were without the shell. I love the various range of coffee provided: light, medium and strong. I took the Strong version and it tastes very good even without sugar and milk. Location is very convenient with ample parking lots. Staff are friendly and helpful

Un motel propre mais les murs sont mal insonorisés donc on peut entendre les occupants des chambres voisines. 3/5