Hotel Ottawa dengan Tempat Letak Kereta

Booked this hotel last minute as we had to stay one extra night in the city and it was really amazing! This is a hotel I would definitely go back! The lady at the counter was extremely nice and she spoke Portuguese! She was really happy to be able to speak with us in Portuguese and we were happy she spoke Portuguese! The hotel location is really good, downtown near the parliament, and the room was amazing! Really big and spacious studio with a kitchen and a living room. Bed was really comfortable but the sofa bed was not that good (as in all hotels). Toilet was big and had all the amenities. Breakfast was good and had eggs, bacon, fruits, cereals, fresh waffles, chia pudding, bread, … They have private parking at an extra fee but the entrance is really narrow. There’s also street parking around at a fee.

Room cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd. We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers.. A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out. In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve.

The location is unbeatable! Situated in the heart of downtown, it's just a short walk to ByWard Market, the Rideau Centre, and Parliament Hill, making it the perfect base for exploring Winterlude. The stay was excellent. While the underground parking entrance is a bit tucked away on Daly Avenue, the unlimited in/out privileges are a huge plus for road trippers. The rooms are spacious, clean, and modern. My only minor critique is the 6”parking height restriction, which might be tight for large Suvs. Overall, a high-quality, convenient choice for any Ottawa visit

Location & Accessibility The hotel is perfectly situated near the central business district and major transit hubs, making it ideal for both meetings and sightseeing. Room & Amenities The room was modern, impeccably clean, and featured high-quality bedding that ensured a restful sleep. The fitness center and pool were well-maintained with an efficient layout. Dining & Service The breakfast buffet offered a great variety of fresh options with prompt service. Most importantly, the staff provided professional and attentive hospitality from check-in to departure. Verdict A well-balanced hotel offering consistent quality and a productive environment. Highly recommended for business travelers.

A short walk from Parliament Station, the Sheraton gave us a spacious room. However, there was no kettle to boil water for tea - we used the coffee maker instead. There was some kind of problem with the pipes in the wall, meaning a shopvac had to be left running in the hallway outside our room 24hr/d. The carpet in our closet next to the bathroom was always soaked, probably because of the problem. Perhaps because it was near Centretown, we had one or two homeless or disturbed people on the sidewalks near the hotel. This made it uncomfortable for me to approach with my children because of their random mutterings and throwing of drink bottles. However this only happened twice during our weeklong stay. Staff were very friendly, nice and helpful, and sharply dressed.

My experience at the hotel was excellent. There was coffee shops close so that’s fine.

We stayed one night right in the heart of the Byword Market in Ottawa and really loved it. My only complaint is the cost of parking- $35/night. A little steep. But it seems parking in Ottawa is costly. Other than that, I really enjoyed how great the room was. The staff were very friendly and helpful.

1. The breakfast options were very limited. A greater variety would significantly improve the experience. 2. One of the male reception staff members was quite rude. Staff should be polite, courteous, and welcoming—a simple smile can go a long way in creating a positive atmosphere. 3. It was disappointing to see that the welcome packet was only given to selected guests during check-in. This inconsistent treatment does not reflect well on guest service. 4. The location was not ideal, and the area outside the hotel felt unsafe, especially at night. 5. On a positive note, the room itself was very good—clean, comfortable, and well-maintained. 6. The room servicing staff was very friendly

Great place to stay nice & clean not far from downtown . Private parking and room for 3 people was big with a big kitchen. I definitely recommend . Price is also affordable.

Mejor elija otro hotel. El barrio en el que está.... El desayuno es una bolsita de papel con un pequeño yogurt, una magdalena y un pequeño tetrabrik de zumo y te vas para tu habitación. En las fotos del hotel se ve una sala para desayunar pero que no funciona. La insonorización de la habitación es nula, se oye a los otros huéspedes. Cerca tienes sitios donde comer y un supermercado.