Hotel Ottawa dengan Kolam Renang

My family had a wonderful stay at this hotel. Front desk staff were amazing. The Cleaner came to knock  the door at 11:45am and as soon as she knocked she opened the door with her key. She didn’t even wait 30 seconds for a response….keep in mind check out is 12noon so we still had 15 minutes to gather our things still. This was the only down side but that’s the error of one single worker so I would stay at this same hotel again whenever I travel to Ottawa.

This hotel is nice & cozy. Clean pool & gym, good breakfast. There is a small shop at Lobby. A supermarket “Food Basics” will be opening soon opposite the hotel, this is very good if you prefer to cook meals. Subway is just opposite too & lots of buses stop by around the hotel. Walking to China town takes only 15-20 mins where you can dine at different restaurants. We will stay here again next time when visiting Ottawa.

Cleanliness needs to be improved. Maybe it’s just our room but there was big stains on the chair. Otherwise cleanliness is fine. Breakfast was excellent; great price for value. Checkin smooth but the guy at the counter was expressionless, a simple hello or smile could go far. Checkout the next day, the girl was in much better mood. To fellow travelers with small kid: mall playground located 5 minutes walk from the hotel, location is excellent for young families.

Stayed for 1 night to go to a wedding. Amazingly friendly staff, very clean and the bed was so comfortable! Great stay!

Stayed 3 nights. Had some problems with the shower, however maintenance came and resolved issues quickly second day. Housekeeping missed our room on the second day. Nice large suite with a kitchen was convenient as well as the noon checkout was great. Very quiet location yet close to many conveniences. The breakfast was lacking as the product quality was on the low end. Should improve with fruits, waffles and better quality: baked goods, sausage and bacon.. i would definitely stay again but would not enjoy the breakfast as it is.

Great stay. Central location downtown. Comfortable bed and pillows. Felt relaxed and revitalized. Room as upgraded at check in by the receptionist so that was a bonus!

We stayed at the Lord Elgin Hotel the night before our wedding, and it was a wonderful experience. The service was impeccable, and the atmosphere was calm and pleasant, just what we needed before the big day. The valet service was quick and efficient, though it’s good to know there is a $44 charge per night. Overall, everything felt smooth and well taken care of, and we’re glad we chose to stay there for such a special moment.

1. The breakfast options were very limited. A greater variety would significantly improve the experience. 2. One of the male reception staff members was quite rude. Staff should be polite, courteous, and welcoming—a simple smile can go a long way in creating a positive atmosphere. 3. It was disappointing to see that the welcome packet was only given to selected guests during check-in. This inconsistent treatment does not reflect well on guest service. 4. The location was not ideal, and the area outside the hotel felt unsafe, especially at night. 5. On a positive note, the room itself was very good—clean, comfortable, and well-maintained. 6. The room servicing staff was very friendly

Booked 2 nights for a colleague and he said having nice experience in the hotel. Room was clean and spacious. Good to have the fitness room which met his needs. Hotel location is good and convenient to various places around DT Ottawa.

Pros: a parking lot with sufficient space (no need to book in advance). A shopping mall St Laurent is nearby. The breakfast is ok. There are 2 sockets and 2 USB-A outlet on each side of the bed. The staff are friendly in general. Cons: A bit far away from the tourist attractions downtown (around 10 minutes drive). The coffee from the in-room coffee machine was so-so. The air-conditioner was quite noisy. The TV in my room couldn't be turned off (It went off automatically after no-signal for a while anyway). There were some paper cups for coffee but no other glass / cups in the whole room even for brushing teeth so I had to use paper cups for brushing teeth (Is it considered environmental friendly?)